Customer Testimonials
I have been satisfied with the services we have received this far. My student progress in small increments but progress nonetheless. They are very thorough in their assessments and in the progress reports I have received. Would definitely recommend them to future students.
Mindi, does a good job with communicating with parents and helping come up with learning goals as each student is different and complex.
My daughter really loves being at Sylvan. She's been going a month so far, and she has made some great progress in the program.
My son looks forward to going here after school. He has learned so much more than he has at school.
Having a good experience. Heather really seems very eager to assist in getting students matched up to the correct tutor. She seems happy and professional which I love.
It was great my daughter loved the teachers and the kids and she was never disappointed when she left.
Sylvan is very receptive to how my child is performing. Their ability to contact the teachers and ensure that there is a prescribed method to grasping the concepts is remarkable. Sylvan has always been good for my child. Thank you!
We’ve had a great experience! My son’s reading level has bumped up a grade level since starting 3 months ago. He’s more confident, has more skills, and enjoys reading more. The staff is very kind, patient, and thoughtful. Highly recommend!
My daughter has absolutely loved all the one on one attention that she needs to get her back on track for reading and writing. The instructors are great
Sylvan is an excellent place where students are able to learn and engage with other students while also receiving supportive tutoring. The tutors are awesome and the executive director and regional director are both incredibly helpful and kind!
My daughter was struggling with her reading, would cry when working with her at home so we decided to try an outside source to see if it would help. She's at her reading level in school now and she looks forward to going to her tutoring session's.
Friendly, helpful -- my kids love / have loved working with them. Our kids are older / were older when began working with Sylvan: 11-12 years old & older. They don't baby them and work with them, encouragingly, to build confidence along with knowledge and skills.
My student was having a difficult time with one of the school subjects and the tutors at Sylvan made sure they scheduled enough time each week to get my student caught up. The tutors were understanding about missing a few classes and they were able to give my student make-up sessions for the sessions missed. Every few weeks, I had a zoom meeting to go over my student's progress report and they made sure any questions I had were answered. I am totally satisfied with the services they are providing for my student.
Great staff!
Fun, great staff and excellent service.
So far my daughter is learning, and enjoying the process!
Wonderful knowledgeable tutors, great communication.
This team is so easy to work with, so accommodating, and so knowledgeable. I can’t say enough good things about how hard they work to make parents and students successful.
We have had an excellent experience. Everyone has been friendly and helpful. We have noticed a big difference in our child’s skills and confidence already after a month.
The staff is extremely helpful in helping me deal with a situation regarding my two great grandsons. Their understanding and patience is remarkable.
The homework help and support my daughter is receiving is really helping build her confidence. Her outlook in math class is much more positive.
My daughter likes Sylvan better than her math teacher and tutor at school. She says Sylvan finds multiple ways to solve a problem.
Mindi has been an awesome gift to our family. She genuinely cares about the work she does and the success of those under her guidance. She goes above and beyond and is always available when we need her help. I can't say enough good things about Mindi and we are so grateful for her caring and supportive ways. She is, by far, our guardian angel.
We’ve enrolled our granddaughter in your program and have had great feedback from her math teacher so far!
Have helped my daughter tremendously with her reading and sounding out words that she does not know. She was behind on her reading level beginning of school year and now is at goal.
Staff is very friendly and interact with children very well.
Sylvan of Muskegon has been so amazing! Heather is great and has a wonderful group of teachers. We have seen so much improvement in our son. He loves going and his teacher at school likes seeing his growth academically & his continued growth in his confidence. Tyler isn’t afraid of making mistakes or not knowing the answer because Sylvan has taught him it’s ok to not always be right. He likes reading now & his favorite subject is math! It is an investment in our son and his future!
All staff is very understanding, friendly and kind hearted. Program is progressing based on my child’s needs and comfort level. Communication about my daughter’s progress or any questions I may have are always answered quickly.
My granddaughter attends Western High School, and was having trouble understanding the way Algebra 2 was being taught not just her other students were having the same problem,
even the Tutor at the school couldn’t help her.
During the pandemic all these youngsters were home with the lack of their normal in class teacher’s.
Mel’s a smart young lady.
Nothing was normal about the whole 2 years,
So I reached out to Sylvan and the third Session she understands Algebra 2.
Now my home is happy again.
Thank you Sylvan.

So far, our 15-year-old son is enjoying himself. The staff are flexible, fun, understanding, and willing to work with us. Our son is doing the study skills program this summer, so I have hopes that he is internalizing the information and will be able to really use the skills over the school year. I do feel like it is more of him going through slides and not interacting with the staff as much as I'd wish, and doing it during the school year would probably be more effective than over the summer. We hope to continue during the school year, but things just get so busy it's difficult to carve out a 2-hour block weekly.