based on 7662 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Order not correct! Of course didn’t know until got home with less than what was ordered.
Order was incorrect for to go! Seems like there is no urgency to get a to go order correct. This make the 4th time.
I enjoyed the great taste of your flavored wings
The Chicken Tinders were delicious and the staff as always were very helpful and nice . Jordan is an excellent employee . Thanks , First name removed
Service was great as always. Even gave replacement wings when one order was hot instead of mild, didn’t even have to ask!
Very slow service - was served our boneless wings and fries, but had to wait on silverware - server said none were clean. I’ve filled out these surveys before and not much seems to change at this location. It’s truly hit or miss - sad, because you have a good product but the delivery continues to be an issue at this location. Don’t mean to be critical but, maybe a strong on-site manager could bring this location to where it has the potential to be
Our server did a fantastic job, my family and I had a great time. I like East Coast because all over their menu items are very, very good. I typically visit the East Coast wings location in Winston-Salem. But on occasion, I do visit the Greensboro location. The only critiquing that I have is that the wings were overcooked and a little dry, but everything else was perfect. We will definitely be back.
Service was very fast
The Cobb Salad is one of our go-to’s when we don’t feel like cooking. Always great!!
Great food
Service was very slow even though we were there before the dinner rush. Had to get up and go to the bar to get refills on drinks
David is a great server!
Servic and food were very fast and good.
It took a while to get service it wasn't packed I guess employees shortage may have been a factor, then I ordered lightly seasoned lemon pepper wings with a mild heat they were very salty and dry
All of it was great the staff was very nice
The food and service was fantastic!
The floors were extremely slippery/greasy and our waitress wasn't very attentive. This seems to happen whenever they already know they're getting a tip regardless which was the case due to our large party. It didn't serm that they were just overcrowded & understaffed as being the reason for the delay.
The food is always spot on! Best wings around and by far.
I always recommend ECW
The food was extremely greasy making it hard to eat. My husband ordered the cheesesteak and when he picked it up to eat it..all the filling fell right through the roll because it was soaked with grease and the plate was just covered with it. I ordered a burger and asked for light salt because I am a kidney transplant patient and it was not light on the salt and the amount of grease made the burger inedible. Expensive bill for something we could not eat
The food was fresh and cooked to perfection.
Caleb and his team were amazing. We had our son's graduation dinner after his high school graduation for around 25 people. The staff did an amazing job with service, speed, accuracy, and just being fantastic. My family loves East Coast Wings and this only made us like it even more. Caleb, the manager, was fantastic in accomodating us and making us not feel like we were a strain and we were able to really relax and celebrate and have a wonderful meal. Thank you so much! Name removed
Great food!! Good service!!
Thank you Philip
Taste is all ways good not rush but taking yall time thank you
While there are quite a few places that serve up good wings, what sets East Coast Wings apart is the serving size of their dips.
Every other place I've been to gives you just enough to make it about half way through your meal. East Coast Wings makes sure you have enough to see you through to the end and I appreciate that immensely. And their Wings are really freaking good too. :)
Great service as always! Jordan and Kaleb are amazing!
Very nice waitresses and waiters. very nice and helpful staff. love your burgers.
Everything
Excellent food,,prices and service..
I never have any issues at east coast wings. The food is always great