East Coast Wings and Grill
100 Cambridge Plaza Drive
Winston-Salem
NC 27104
United States

Average rating: 8.9 out of 10 based on 5950 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 7, 2024 — Rated 10 out of 10 by M.C. East Coast Wings + Grill - Thomasville, NC
Thanks! What did you enjoy from your experience?

Server

Report a concern   October 7, 2024 — Rated 10 out of 10 by D.M. East Coast Wings + Grill - Reynolda, NC
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Great food and friendly staff.

Report a concern   October 7, 2024 — Rated 10 out of 10 by J.C. East Coast Wings + Grill - Florence, SC
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Good food. Excellent server

Report a concern   October 7, 2024 — Rated 10 out of 10 by Philip Evans East Coast Wings + Grill - Bartlett, TN
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Great wings and great service!!

Report a concern   October 7, 2024 — Rated 5 out of 10 by B.W. East Coast Wings + Grill - Steele Creek, NC
How did we disappoint you and what can we do to make things right?

I ordered the 25 wings and chips to go. Got all the way home and there were no chips.
Where are the chips. That was a big deal for my house. I want my money back.

Report a concern   October 7, 2024 — Rated 10 out of 10 by J.T. East Coast Wings + Grill - Clemmons, NC
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Our server was very attentive, and the foods was great!

Report a concern   October 7, 2024 — Rated 10 out of 10 by Ronald Crawford East Coast Wings + Grill - High Point, NC
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Our order was taken in a timely manner and our server - Darius was absolutely amazing!

Report a concern   October 7, 2024 — Rated 10 out of 10 by N.E. East Coast Wings + Grill - Salisbury, NC
Thanks! What did you enjoy from your experience?

This is one of our weekly spots to eat. We love the staff and the food.

Report a concern   October 7, 2024 — Rated 10 out of 10 by D.M.F. East Coast Wings + Grill - Kannapolis, NC
Thanks! What did you enjoy from your experience?

Friendly, attentive service.

Report a concern   October 7, 2024 — Rated 10 out of 10 by D.F. East Coast Wings + Grill - Kannapolis, NC
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Food is always fresh and hot
Service is friendly and always checking to see if you need anything

Report a concern   October 7, 2024 — Rated 10 out of 10 by E.R.Z. East Coast Wings + Grill - Reynolda, NC
Thanks! What did you enjoy from your experience?

I placed my order and was told 15 min. And it was ready in 15 minutes. The Buffalo chicken dip was so good.

Report a concern   October 7, 2024 — Rated 10 out of 10 by A.B. East Coast Wings + Grill - Steele Creek, NC
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The wings were cooked perfectly exactly the way I ordered

Report a concern   October 7, 2024 — Rated 10 out of 10 by L.G. East Coast Wings + Grill - Kingsport, TN
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Randy is a great bartender! The food is always tasty and the service is excellent!

Report a concern   October 7, 2024 — Rated 10 out of 10 by C.M. East Coast Wings + Grill - Salisbury, NC
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Food and service from Kathy

Report a concern   October 7, 2024 — Rated 10 out of 10 by G.V. East Coast Wings + Grill - Steele Creek, NC
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Fast and polite service

Report a concern   October 7, 2024 — Rated 0 out of 10 by S.B. East Coast Wings + Grill - Reynolda, NC
How did we disappoint you and what can we do to make things right?

Placed a $50 online order for wings w/chips, carrots & celery, fries, and salad. They omitted the carrots and celery but the worst part was the appearance of the wings!! Had I not placed the order myself, I would have thought we requested naked wings. And so much liquid leaked out into the bag! I called the store and was finally connected to the manager, Lee. She was obviously in the weeds because she talked over me and was otherwise unfocused on my complaint. She kept referring to the fact that the order was checked by my son before he left the restaurant, but my complaint wasn't the quantity of the food, it was the QUALITY!!! She offered that the mild flavoring 'has a lot of butter' which makes the sauce thin. She said 'we try to tell people about it', but there is no warning online for the pickup/delivery consumer. (This confession screams to the point that she KNOWS this is not right!) Even the fries and chips were lukewarm! She told me there was nothing she could do about it right then because 'we're in the middle of a rush' and the food was checked before leaving the store. I told her I'd escalate my complaint because she did not have the capacity nor the desire to help me. My mother said 'even the salad is juicy', and there was liquid in the bottom of that container. I don't recommend anything... other than they change the excess butter used in the sauces. I would have taken the food back, but I'm old and couldn't get it back up there. And I don't do apps and taking photos to upload and all that jazz. I want a refund. We won't EVER go back there.

Report a concern   October 7, 2024 — Rated 10 out of 10 by D.F. East Coast Wings + Grill - Indian Trail, NC
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Great food

Report a concern   October 7, 2024 — Rated 10 out of 10 by J.V. East Coast Wings + Grill - Mocksville, NC
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We recommend your location on a regular basis

Report a concern   October 7, 2024 — Rated 10 out of 10 by Christine Avery East Coast Wings + Grill - Greensboro, NC
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The food was delicious and my favorite is Grilled Chicken Quesadilla!! My husband is the wings !! Also thank you for adding fresh Vegetables to my Quesadilla with the Grilled Chicken flavors were amazing😊

Report a concern   October 7, 2024 — Rated 10 out of 10 by Ken Sifford East Coast Wings + Grill - Mocksville, NC
Thanks! What did you enjoy from your experience?

The location was clean and the waiter was friendly and very positive, and the food was great!

Report a concern   October 7, 2024 — Rated 10 out of 10 by D.H. East Coast Wings + Grill - Northlake, NC
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Ordered 6 sandwiches, they were ready when promised, and everyone I spoke with, including the manager, was friendly and helpful.

Report a concern   October 7, 2024 — Rated 10 out of 10 by shawn perry East Coast Wings + Grill - Salisbury, NC
Thanks! What did you enjoy from your experience?

Great food and atmosphere!!!!

Report a concern   October 7, 2024 — Rated 7 out of 10 by A.L. East Coast Wings + Grill - Mocksville, NC
What could we do to improve?

Wings were very salty, I actually got some sauce on the wings this time, not because that's the way they should come, but because I paid extra for something that should already be there.

Report a concern   October 7, 2024 — Rated 7 out of 10 by S.S. East Coast Wings + Grill - Statesville, NC
What could we do to improve?

I had to wait a very long time just to come in and pick up my food. The associate saw me there before he walked away and dis not come back for 5-6 minutes at least.

Report a concern   October 7, 2024 — Rated 10 out of 10 by Jean Ambrosio East Coast Wings + Grill - Harrisburg, NC
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Food was great and delivery service was right on time

Report a concern   October 7, 2024 — Rated 10 out of 10 by D.R. East Coast Wings + Grill - Florence, SC
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Great food

Report a concern   October 6, 2024 — Rated 10 out of 10 by J.W. East Coast Wings + Grill - Lynchburg, VA
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The wings, flavors, and service are always great. I get there earlier in the day because other strip mall stores will take parking spaces hostage.

Report a concern   October 6, 2024 — Rated 1 out of 10 by R.E. East Coast Wings + Grill - Reynolda, NC
How did we disappoint you and what can we do to make things right?

The last time I was at this location service was extremely slow, and there was hardly anyone in the restaurant. My family sat down at the same time a different family sat down right behind us, and they were served their food, and received their check before my family received any food. When we finally got the food the chips were soggy, and undercooked. I had them re-done and the second batch was over cooked and burnt. The server also used my reward points without asking.

Report a concern   October 6, 2024 — Rated 10 out of 10 by E.T. East Coast Wings + Grill - High Point, NC
Thanks! What did you enjoy from your experience?

Convenient location, friendly staff and good food at a fair price.

Report a concern   October 6, 2024 — Rated 10 out of 10 by C.S. East Coast Wings + Grill - Country Club, NC
Thanks! What did you enjoy from your experience?

Our food was great per usual but our server wasn’t. She was very pleasant but disappeared after our food came. We did notice a waitress who was expecting who seemed to be taking care of her tables the whole time. Just thought you might want to know. Thanks


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