based on 10382 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great food, service and ambiance.
very good service indeed
Enjoy the service and great prices on the $2.00 for xtra shot and the food was amazing. I love ECW
The food and service
Everything was great, from the food to the service.
To have more staff to better serve customers.
The food is very very good and it’s always happy people there
Our food was horrible. Chicken Philly was not edible-there were burnt things (could not identify) in it and chicken didn’t look fully cooked-all fries were soggy and had no seasoning, neither did the chips. Only one sauce was provided when we requested a sauce with all 4 items ordered. Chicken tenders were undercooked, I had to air fry and they still were not good. Very disappointed, especially for $50.
The flexibility. We ate lunch on site and ordered 1/2 price wings to go. I asked for the sauce on the side so I could reheat and toss later. I really appreciated that. I’ve done this twice. The first time they gave me a portion of sauce in a side size. This time it was one small cup. Not really enough for 25 wings but I made it work. The waitress was very nice and attentive.
Waitress was great!!
DeLyn and staff at ECW - N. Main St. High Point ALWAYS do a great job!! God fodd and friendly wait staff. Shout out to Maria, Brandy and Di!!
Visited this location for the first time and I was very pleased with the service and food! Prompt and friendly service!
The food and service
My lunch was hot and ready when promised. Your staff was very nice and took the time to listen to me and my questions as this was my first visit to your restaurant. Taking the time to train staff on how to be polite, kind and listen to customers takes work - hard work and that is what is needed in this world! Thanks
Didnt get my veterans discount and wings didnt taste right.
The service was horrible. She was new, only been there a week. She waited 40 minutes before she even took my order. I ordered sweet tea, but then on refills all I got was unsweetened tea. I was there an hour and 20 minutes for lunch. Then she didn’t even remember if I got my food. She also complained about everything. I don’t expect her to be there next time I go there.
The waitress was professional and courteous.
The food and the great service
Given the wrong order that was my son's food. So that wasn't fun when we git home and he didn't have what I ordered. And the bartender that gave us the food seemed drunk.
Our waitress was great. They were very busy and appeared to be short staffed but she maintained a positive attitude and took great care of us!
The food is delicious, and the people are very courteous
Great food, nice servers, good variety!
Get rid of, or do something different… with the old lady that is the hostess!
two grilled buffalo chicken salads to go for $30, including tip, we can deal with. 2 lacking in adequate quantities of chicken and other ingredients we can't. charging premium prices without quality servings will eventually make us former customers. (P.S. your salads are normally excellent. we'll be back. hopefully this last experience was an outlier.)
The waitress was friendly and offered us some good suggestions. The restaurant looks clean and the food was real good. I try the honey garlic again it’s very good. Just wish you had it on your mobile app as a choice.
Always great service and wings are the best!
The food is always good
Order is always accurate and food is delicious!
Service was friendly and food ALWAYS comes out hot and fast
The food is always delicious. They have great waitresses. They are so attentive and very friendly