Customer Testimonials
Chris does an amazing job and is very kind. He is very prompt to call back if there are any issues and come back. He has served us for 5 years since we have been in our home.
Reliable.
Same rep, great service with a smile always. Professional courtesy at all times
Friendly and knowledgeable service. No more ants everywhere :) Listens to what issues we are having with any pest.
The young man that comes to my house is great.
Brian did an excellent job servicing my home. He was thorough, professional, friendly, and took the time to make sure everything was handled properly. He also spoke about Arrow being a family-oriented company, and that attitude really came through in the way he treated his customer. Excellent service all around
Our technician, Ethan, is always polite and through. He always asks if we have any concerns he needs to address and reminds us if a problem arises between regular service, we can call him and he will come back to take care of the problem. We have been an Arrow customer for over 20 years over two homes.
Good company. Technician is great. Sets my appointments at my convenience. Always on time. Helpful and professional.
Very precessional
Always on time and very polite and helpful 😊
Good product and customer service
Easy making appointments and accommodates the time and day that I need.
Comes to my house, covers his shoes........and gets right to work.
Dustin takes the time to listen to what we have to say if any issues and remedies it for us.
He is truly an asset to the company.
Great people, great customer service!
Timely
Very reliable.
They’ve always been kind, courteous and efficient. I also like the way they respect my home when they visit and do their preventative maintenance. Nice guys.
PJ was on time and was very informative. She answered all our questions and more. We are very comfortable with Hughes. As a side note, we dealt with Hughes for a year at Charlotte Commons and were treated very nicely by Elvis.
You are reliable and honest and take care of me!
Tech is very nice and courteous- does a good job. I like having the same person every time.
The gentleman, Chris, that takes care of our home is super nice and extremely thorough when he is here.
Fast, friendly, and thorough.
On time
Thorough
Friendly and responsive service people
Danny is excellent, pleasant and efficient.
Punctual and Thorough.
John Nooney is always dependable. He always gives us a heads-up before the scheduled date and always very professional and friendly. Kudos and thank you to John!
Timely and professional
This company is consistent. Professional, and pleasant to work with. They monitor with paper traps to see if insects are still present. That means that they know how the service is working.
When the traps haven't caught any bugs for a month or so, they and you know the service has done its job. Excellent company.
Travis is very knowledgeable, professional and personable.
Reliable proactive service and very effective treatment. No bugs for 7 years now except once when I brought in German roaches. They dealt with it immediately as part of my service. Polite messages alert me to the various treatments ahead of time. Termite team is thorough and advised me on things I could do to avoid encouraging Termite access. Great organization!

My technician, Michael, is great. We never have bugs, he calls to make appointments and shows up. I have recommended you to several people.