Customer Testimonials
Tech was professional and provided detailed information about services provided.
Customer service and always available to help me with any exterminator needs
Efficient
Friendly, thorough, very communicative
Polite efficient service and prompt to come when called-also nice men!
Flexible scheduling, use products that work, Technicians that are thorough and professional.
The technician was great! Very personable and easy to speak with.
Seemed knowledgeable about his craft.
I have been with this company for years and in two separate homes. Their service is what sets them apart. Carlos is quite possibly the most pleasant and helpful person I’ve ever met and a true asset to Arrow, although I’ve never had a bad customer experience with any of their staff.
My service provider, Charleigh, is incredibly professional, knowledgeable, and helpful. She has taught me how to identify insects’ nests so she can eliminate them. She is always available to help in between quarterly services.
Very reliable, even if you are sometimes not at home
It keeps the bugs away
Always professional and on time. Ever since I started using their services my pests problems have been almost nonexistent.
Had them for years. Manny is very professional and does a great job.
Norris is always very thorough and listens if I have any issues.
Staff is friendly, knowledgeable, professional and accommodating. Excellent service.
Technicians are professional and experienced. Always friendly and cheerful as well. Trustworthy business.
Greg is thorough and knowledgeable. He takes his time. He schedules promptly . He asked about concerns and gives different payment options.
Very professional and knowledgeable. Goes the extra mile when needed.
Everyone who we’ve met at Arrow has been extremely kind and helpful. We will definitely be recommending Arrow to friends and family in the area!
You are there when I need you!
Timely and good communication and provision of services at reasonable prices.
Good communication, kind employees and thorough work.
I have had Jason as my technician for years and he is always so knowledgeable and helpful. Also, he is a very nice guy, and I enjoy his visits every 3 months!!!!
Your service is provided when scheduled, and your technician inquires about any problem areas.
Hughes Exterminators is offering great services. I work with them for a long time now and they are servicing several houses and I am completely satisfied. The only reason they do not get a 10 is that they are not available during weekends should there be an emergency.
Timely, friendly and controls pest activity
The service technicians are prompt on time, courteous, and knowledgeable of their job.
Consistent and always professional.
You didn't disappoint me at all. The service has been great. The guys are awesome. They're personable, knowledgeable, present well, show up when they say they will, they appear in clean cut, tidy uniforms. They know their biz. And I've noticed a marked drop in insects/arachnids in my house since they've started treating my house. The problem is your survey entry question is dumb. I don't really talk to people about exterminators or recommend exterminators. So the honest answer to "how likely are you to recommend Arrow exterminators" is 0. It's not likely to happen at all. I left a 10 just in case someone's I mean, if someone asks me point blank, who do you use, I'll say arrow. But I don't have any loyalty. And the conversation would never go into "I recommend them" territory. Consumers don't think like that anymore. The "do you recommend" question comes from a time when boomers ruled the Earth and people lived in small towns where everybody knew each other and they actually had relationships with each other and things got done via handshake. That hasn't been the world we live in since the 1990s. Boomers like to pretend that the world is still the "aw shucks" 1950s America they grew up in where teenagers in knee socks and varsity jackets go on dates to the malt shop, but it isn't. It's become a post-modern, techno-dystopia due to their stingy selfishness and obliviousness. Now everything is digital and abstract and robotic and offshored. I didn't go to highschool in this town so I didn't grow up with the exterminators. I grew up in a different town. A robot drone could potentially strafe my house with pesticide and I wouldn't know the difference. If I find out some other company offers the same service for less, I'll probably move to them depending on how much of a PITA it is to move. It's like insurance. I don't care who does it, just as long as it gets done as inexpensively as possible. Our money isn't worth anything anymore so we all have to get the best deals we can to make the most of our monoopoly money. Hopefully this doesn't land the wrong way. I don't have any problem at all with Arrow's service or their people. I'm just trying to make ends meet and keep it all together with the 30+ small subscription payments I have to make every month just to keep up with a modern lifestyle. I don't have the time or the organizational wherewithal to treat my home myself, so I pay Arrow. There isn't any deeper relationship here. It's nothing personal and I wouldn't have even said anything but this is like the third email in a row where I've been pestered to leave a review so FFS, here I am leaving one. I get 1000 emails every month from every business I've ever given my email to, plus some I haven't. So keeping my inbox clean is a daily task.
Representative arries on time and completes service inside and out with little or no intrusion on family.