- Phone: 509-590-0022
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Client Testimonials
The technician was informative and made sure there weren't any unanswered questions.he worked extremely hard and our carpet looked sooo much better. I will definetly call them again
On time, very polite, quickly and well done, shroud over door to keep out drafts, no chemical smell
Our carpets look great!
Relatively quick drying time, no "crunchy" residue.
The Zerorez service has always been excellent and affordable. My autistic son is a messy eater and often dashes through the house while still eating. I have been able to relax a bit more knowing that so far there has been nothing he does that Zerorez can't remove.
In between Zerorez cleanings I use the Zerorez spotter which is a fantastic product.
Our service was prompt. The tech arrived on time, was extremely knowledgeable and friendly. This was our first time using Zerorez. We will definitely use your company again.
I thought it did a real good job and it didn't smell like a chemical.
First time use. Everything went well.
I like that you priced and charged fairly , performed in a timely and professional manner
Service was excellent. Was provided information before air ducts were cleaned. The problems were addressed.
Your service people seem to know what they are doing and all about carpet. No question was side stepped.
the employees are great and I love how my carpets look.
I THINK they are relative chemical free for me and my pets.
Always polite and knowledgeable technicians.
Carpets look, feel, and smell clean.
I know that if I feel they need to re-do the carpet, they do so with a smile.
Great service and techs.
Very professional and did a great job on my carpets.
The carpet is clean, dried well and the area rug (a badly stained item) is very clean now.
You are prompt, thorough, and respectful.
Friendly and knowledgeable person (Daniel) cleaned the vents. My only complaint is that the website offers a two hour window for appointments but when the appointment was confirmed I was told only a four hour window was possible.
Customer service and product
I appreciate that you came back quickly to get a coffee stain out that we did not see the first time you came out and shampooed the carpet. I also like that it dried so quickly.
Thank you.
First name removed
Our carpet is really old, while Zerorez can't turn back the clock on wear areas, it's clean! It looks way better and feels wonderful on our bare feet! I am very pleased! It looks and feels wonderful!
The results were great.
Always a positive attitude, very good cleaning & prompt service.
thank you G.M.Briggs/ MR INSPECTOR
Good job removing stains
Carpets quite dry afterwards
Extremely pleasant technician
(Zerores has come twice, and both times I would have the same things to say above :-)
ONLY SUGGESTION FOR IMPROVEMENT:
It would be helpful if technician asked us if we wanted to move anything (us, not him), if he saw something that would be extremely easy to move and would make a difference. There was a small area rug and a wastepaper basket in one bedroom on the carpet. It would have taken literally a few seconds for us to move them off the carpet if he had mentined this to us. Instead, those areas of the carpet did not get cleaned. (He did offer to clean the areas -- but had already put away all his gear and was ready to go, so we didn't want him to go to that much trouble, but we wish he had called our attention to this).
Prompt, courteous & efficient with great cleaning results!
Your service was great. Mac the service rep was very good about explaining what was going to take place. He said we are doing this now and explained each step. He was very polite and efficient. He represented your co. very well. Thanks PS: Our carpet turned out looking very good. By the way we have already referred our daughter and son in law and the y have signed up to have their carpet cleaned.
There always on time and the technicians are very friendly and respectful. Not to mention the carpets are always beautiful when they leave.
Very professional, easy to schedule, courteous, good work/results
You make my carpets look brand new!

My carpet and couches look great. The person you sent to do the job was very efficient, polite and careful.