Zerorez Spokane
13110 E. Indiana Ave. #1
Spokane Valley
WA 99216
United States

Client Testimonials

Report a concern   February 26, 2016 — Rated 10 out of 10 by Carolyn Lewis Zerorez Spokane
What do you like about our products and services?

The technitions were well informed about Carpet Cleaning. They put covers on their shoes. and were very polite. I have had your services in the past and will have my carpets cleaned again by you.

Report a concern   February 26, 2016 — Rated 10 out of 10 by Andrea Christie Zerorez Spokane
What do you like about our products and services?

Kind workers, and ability to get (old) stains up. I also enjoyed the scent. Looking forward to having you back for the upstairs. Will also take advantage of the tile service you offer.

Report a concern   February 26, 2016 — Rated 10 out of 10 by P.E. Zerorez Spokane
What do you like about our products and services?

We were very satisfied with the quality of the Zerorexz product, the courtesy of the installing technician and the thoroughness of his manner in cleaning our carpets.

Report a concern   February 26, 2016 — Rated 10 out of 10 by Vicki last Zerorez Spokane
What do you like about our products and services?

I have always been happy with my carpet,never wet and technicians very professional. I was unhappy ,Inrequestedvthe $99.00 special they were running also I only wanted my carpets cleaned not treated. The technician said we had not said we wanted the special and he did treat for pet stains. The bill was going to be over $300.00. We settled the matter I paid for pet stains. This was the first time I encountered this with them. I have highly recommend them to my customers but will tell them to make sure they dont add services.

Report a concern   February 26, 2016 — Rated 10 out of 10 by C.P. Zerorez Spokane
What do you like about our products and services?

Prompt, courteous, thorough, professional

Report a concern   February 26, 2016 — Rated 10 out of 10 by B.C. Zerorez Spokane
What do you like about our products and services?

Great customer service!

Report a concern   February 26, 2016 — Rated 10 out of 10 by D.M. Zerorez Spokane
What do you like about our products and services?

The carpet dry's quickly and always looks so nice

Report a concern   February 26, 2016 — Rated 9 out of 10 by Jeff Collins Zerorez Spokane
What do you like about our products and services?

The Manager contacted me personally regarding a minor unrelated "Cleaning Issue" and clarified/corrected the misunderstanding. His attention to detail and concern spoke volumes about Zerorez commitment to customer satisfaction. Thank you!

Report a concern   February 26, 2016 — Rated 10 out of 10 by B.L. Zerorez Spokane
What do you like about our products and services?

easy scheduling and good work done

Report a concern   February 26, 2016 — Rated 9 out of 10 by V.S. Zerorez Spokane
What do you like about our products and services?

Not interested in having you back but appreciated the call.

Report a concern   February 26, 2016 — Rated 10 out of 10 by L.W. Zerorez Spokane
What do you like about our products and services?

so nice

Report a concern   February 26, 2016 — Rated 10 out of 10 by A.E. Zerorez Spokane
What do you like about our products and services?

Very effective

Report a concern   February 25, 2016 — Rated 10 out of 10 by R.P. Zerorez Spokane
What do you like about our products and services?

Punctual

Report a concern   February 25, 2016 — Rated 10 out of 10 by D.W. Zerorez Spokane
What do you like about our products and services?

Very professional employee that was very thorough in his explanations on the cleaning process, specialized treatments required, and very careful not to damage walls or trim work in the home.

Report a concern   February 25, 2016 — Rated 9 out of 10 by Nicole Shea Zerorez Spokane
What do you like about our products and services?

I like that they do not include soap.

Report a concern   February 25, 2016 — Rated 10 out of 10 by K.R. Zerorez Spokane
What do you like about our products and services?

Clean and quick.

Report a concern   February 25, 2016 — Rated 10 out of 10 by S.B. Zerorez Spokane
What do you like about our products and services?

Great service!! Carpets look amazing!!

Report a concern   February 25, 2016 — Rated 10 out of 10 by S.L. Zerorez Spokane
What do you like about our products and services?

Prompt, professional and excellent service.

Report a concern   February 25, 2016 — Rated 10 out of 10 by E.C.P. Zerorez Spokane
What do you like about our products and services?

Kind, efficient tech. Rusty lives working for your company! . We were told some time ago that the techs don't or can't accept tips. We were told today they could. So many companies won't allow their employees to accept gratuities. I would caution Rusty, although he was efficient and did a great job, not to tell his story of a woman promising to tip him a large amount of money if sphe got her carpet back to its original color from being VERY dirty. She never tipped him. His story is a good one but not for "on the job". It put me in an uncomfortable position when a tip was addressed as I didn't know the techs could accept them. We don't want to cause him any trouble, please, but just suggesting he keep it to himself in the future. I don't want to feel like I HAVE to add a tip unless the Company adds a "** tips may be accepted" on your brochure. Other than this ( and again, please take with a grain of salt) we love Zero Rez and have referred you to many of our friends and neighbors!! Thank you!

Report a concern   February 24, 2016 — Rated 9 out of 10 by K.C. Zerorez Spokane
What do you like about our products and services?

Promptness, efficient, explanation of service, & nice results.

P.S. I did notice a sudsy fluid draining out of the right side of the van as it was leaving. - is this normal?

Report a concern   February 24, 2016 — Rated 10 out of 10 by P.L. Zerorez Spokane
What do you like about our products and services?

Everything

Report a concern   February 24, 2016 — Rated 10 out of 10 by C.P. Zerorez Spokane
What do you like about our products and services?

Technician was professional and courteous and did a fabulous job!

Report a concern   February 24, 2016 — Rated 10 out of 10 by P.S. Zerorez Spokane
What do you like about our products and services?

Good job

Report a concern   February 23, 2016 — Rated 10 out of 10 by K.C. Zerorez Spokane
What do you like about our products and services?

Polite, professional and excellent cleaning

Report a concern   February 23, 2016 — Rated 10 out of 10 by P.T. Zerorez Spokane
What do you like about our products and services?

My carpet looks and feels AMAZING! I had stains from pets and children, now the carpet looks like new. The best part is that your products didn't leave my home filled with chemicals. My kids play on the carpet every day, and I don't have to worry about what has been left in it from your products.

Report a concern   February 23, 2016 — Rated 10 out of 10 by S.B. Zerorez Spokane
What do you like about our products and services?

Love that my carpets are soooo clean. You can just tell it was a job well done.

Report a concern   February 22, 2016 — Rated 10 out of 10 by J.K. Zerorez Spokane
What do you like about our products and services?

Very thorough and took extra time to ensure things were done right

Report a concern   February 22, 2016 — Rated 10 out of 10 by P.W. Zerorez Spokane
What do you like about our products and services?

quick drying, thorough cleaning, friendly and professional techs. rusty was great, very pleasant and communicative.

Report a concern   February 21, 2016 — Rated 10 out of 10 by Y.K. Zerorez Spokane
What do you like about our products and services?

The customer service was fantastic Michael who did my carpets was very professional, He came in looked over what I wanted done made some recommendations and got it done very fast.The carpets look so much better.Thank you,Allen Last name removed

Report a concern   February 21, 2016 — Rated 10 out of 10 by C.K. Zerorez Spokane
What do you like about our products and services?

Our rug was cleaned thoroughly and all stains removed. The Worker was also very kind and professional. Also, your company gave us a military discount :). Thank you!


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