Zerorez Spokane
13110 E. Indiana Ave. #1
Spokane Valley
WA 99216
United States

Client Testimonials

Report a concern   September 12, 2017 — Rated 10 out of 10 by J.N. Zerorez Spokane
What do you like about our products and services?

Edward did a fantastic job! He was courteous, promt and cleaned up after himself. The carpets look great.

Thank you.

Name removed
Secretary Orchard Prairie

Response from Zerorez Spokane:

Thank you sooooo much Julie.

Report a concern   September 12, 2017 — Rated 10 out of 10 by C.D. Zerorez Spokane
What do you like about our products and services?

clean fast and efficient

Response from Zerorez Spokane:

Thank you for the outstanding rating Charlotte.

Report a concern   September 12, 2017 — Rated 10 out of 10 by C.C. Zerorez Spokane
What do you like about our products and services?

always reliable and the work is top notch and lasts

Response from Zerorez Spokane:

Thank you CJ.

Report a concern   September 12, 2017 — Rated 10 out of 10 by L.J. Zerorez Spokane
What do you like about our products and services?

Great customer service and fresh system with no sticky residue or smell

Response from Zerorez Spokane:

We appreciate that Lisa, thank you.

Report a concern   September 11, 2017 — Rated 10 out of 10 by C.D. Zerorez Spokane
What do you like about our products and services?

Josh was here promptly for the appointment. Josh was friendly and informative. He did a great job and the rug looked like new when he was finished.

Response from Zerorez Spokane:

That is wonderful to hear Carol, thank you for the feedback. We will let Josh know how pleased you are.

Report a concern   September 11, 2017 — Rated 10 out of 10 by J.A. Zerorez Spokane
What do you like about our products and services?

No residue left in the carpet; friendly service; professional attitude.

Response from Zerorez Spokane:

Wow, thanks Jen.

Report a concern   September 10, 2017 — Rated 10 out of 10 by M.L. Zerorez Spokane
What do you like about our products and services?

Our house was a rental and the carpet had a lot of stains - some questionable in nature. Eli was very honest about the outcome. Sometimes saying it might be best to replace it. He did an amazing job removing more than I thought.

Response from Zerorez Spokane:

That's what we like to hear Michelle. Thank you for the feedback and we will relay the kudos to Eli.

Report a concern   September 10, 2017 — Rated 10 out of 10 by B.A.C.L. Zerorez Spokane
What do you like about our products and services?

Knowledgeable service techs, chemical free, and pet friendly

Response from Zerorez Spokane:

Thank you for the feedback Brian and Carrie.

Report a concern   September 10, 2017 — Rated 9 out of 10 by D.L. Zerorez Spokane
What do you like about our products and services?

The tile and carpets look great, dried quickly and service was professional and on time

Response from Zerorez Spokane:

Thank you for the great rating Denise.

Report a concern   September 10, 2017 — Rated 9 out of 10 by J.Y. Zerorez Spokane
What do you like about our products and services?

I have always been happy with the service I have received. The young man who came out last time was polite and worked hard. He got the super glue off my entry tile. Wonderful. He cleaned the grout successfully but sprayed cleaning fluid on my hard wood floor which left a white residue (I was able to clean it off) as well as white residue in hard to reach places. He just needs a bit more training.

Response from Zerorez Spokane:

Thank you for the feedback Johanne. We will certainly provide further training to that technician. I am deeply sorry that we created extra work for you. Please feel free to call us if you aren't completely satisfied with our service. We value you as our customer.

Report a concern   September 10, 2017 — Rated 10 out of 10 by J.B. Zerorez Spokane
What do you like about our products and services?

The carpet is clean and drys quickly

Response from Zerorez Spokane:

Thank you kindly Judy.

Report a concern   September 8, 2017 — Rated 10 out of 10 by H.F. Zerorez Spokane
What do you like about our products and services?

the people you employ hae been beautifuly trained---they are super efficient and friendly--

Response from Zerorez Spokane:

That's outstanding Helen, thank you so much.

Report a concern   September 8, 2017 — Rated 10 out of 10 by D.J. Zerorez Spokane
What do you like about our products and services?

They were very throual and very polite.Thw product I liked the best was the chemical they used to clean up dog urine.

Response from Zerorez Spokane:

You're too kind Donna, thank you.

Report a concern   September 8, 2017 — Rated 9 out of 10 by S.K. Zerorez Spokane
What do you like about our products and services?

Technicians were on time, polite and knew about their products. Got the job done in a timely manner.

Response from Zerorez Spokane:

Thank you so much Sandra.

Report a concern   September 8, 2017 — Rated 10 out of 10 by B.K.S. Zerorez Spokane
What do you like about our products and services?

Cleaning went fast and my carpets look fabulous!!!

Response from Zerorez Spokane:

Benton and Karen, you are too kind, thank you.

Report a concern   September 8, 2017 — Rated 10 out of 10 by D.F. Zerorez Spokane
What do you like about our products and services?

Service tech was on time polite and very knowledgable

Response from Zerorez Spokane:

Thank you Dorthy, you're the best.

Report a concern   September 8, 2017 — Rated 10 out of 10 by K.Y. Zerorez Spokane
What do you like about our products and services?

Good service from both the guys. Thanks again.

Response from Zerorez Spokane:

Thank you for the great rating Keith, we will pass along your kudos.

Report a concern   September 8, 2017 — Rated 10 out of 10 by J.G. Zerorez Spokane
What do you like about our products and services?

We had our air ducts, tile, carpet and 3 pieces of furniture cleaned on Wednesday, Sept 6. Everything looks wonderful but it is a little too early to tell how the "products" will last.

Service - 10 stars!! Both the person who cleaned the ducts - Hunter Gotchy - and the person who cleaned everything else - Michael Silver - went above and beyond the "call of duty".

I was also impressed with how well the company - Zerorez! - kept in touch with appointment reminders, time of arrival, direction confirmation, etc.

We definitely will recommend Zerorez to others. Jim & Jo Last name removed

Response from Zerorez Spokane:

Thank you so very much James, we love the feedback.

Report a concern   September 7, 2017 — Rated 10 out of 10 by T.W. Zerorez Spokane
What do you like about our products and services?

Always friendly and efficient!

Response from Zerorez Spokane:

That's super Tami, thank you for the great rating.

Report a concern   September 7, 2017 — Rated 10 out of 10 by K.T. Zerorez Spokane
What do you like about our products and services?

The professional technicians and that you don't clean with detergent.

Response from Zerorez Spokane:

That's what we take pride in Kim. Thank you.

Report a concern   September 7, 2017 — Rated 10 out of 10 by C.U. Zerorez Spokane
What do you like about our products and services?

You came out to clean my carpets aprox one year ago when I was going through a very difficult time in my life, recovering from breast cancer treatment. Your team was wonderful, my carpets looked amazing!
A few months ago my cancer returned and again I am recovering from treatment,
you again came to my home to help me with the cost and my carpets went from multiple stains to looking brand new! Again you team was so helpful, courteous and hardworking!
Please pass on my thankfulness and gratitude to the first and second team who came to my home. And thank you to Zerorez for your consistence and excellence!!

Sincerely,
Name removed
Coeur D Alene

Response from Zerorez Spokane:

Thank you for the kind words of praise Connie. We are happy to help out where we can. You have plenty on your plate as it is, and our technicians have big, generous hearts and helping hands. We are all wishing you courage, strength, and healing in the days to come.

Report a concern   September 7, 2017 — Rated 10 out of 10 by L.M. Zerorez Spokane
What do you like about our products and services?

VERY PROFESSIONAL AND HIGH QUALITY WORK. OUR TECH NOAH DID AMAZING AND HE WAS VERY KIND.

WE WERE SURPRISED AT HOW AFFORDABLE THIS WAS. 3 BIG ROOMS FOR $150 WHICH IS JUST WHAT THEY QUOTED. NO HIDDEN FEES OR SURPRISES.
WE WILL BE GETTING THIS SERVICE AGAIN!

Response from Zerorez Spokane:

That is so great to hear Lindsay. We appreciate the time you took to give us your review.

Report a concern   September 7, 2017 — Rated 10 out of 10 by N.W. Zerorez Spokane
What do you like about our products and services?

Michael did a good job and was a very nice young man. He went right to work and finished quickly. We would recommend Zerorez to others.

Response from Zerorez Spokane:

It is so kind of you to give us such a great rating Nancy. Thank you.

Report a concern   September 7, 2017 — Rated 10 out of 10 by W.S. Zerorez Spokane
What do you like about our products and services?

Consistent quality and attention to detail. Zerorez are professional, well trained, and pleasant.

Response from Zerorez Spokane:

Thank you for the awesome rating William.

Report a concern   September 6, 2017 — Rated 9 out of 10 by S.C. Zerorez Spokane
What do you like about our products and services?

Very thorough. Very clean.

Response from Zerorez Spokane:

So happy to hear that Shirley, thank you.

Report a concern   September 6, 2017 — Rated 10 out of 10 by L.S. Zerorez Spokane
What do you like about our products and services?

Prompt, polite, careful, service

Response from Zerorez Spokane:

Thank you for the great rating Laurie.

Report a concern   September 6, 2017 — Rated 10 out of 10 by P.T. Zerorez Spokane
What do you like about our products and services?

My carpets are incredibly clean. All of the employees are very nice and knowledgeable. The process is quick and drying time is fast. My cleaning window was noon until 4 PM but my technician showed up a few minutes after Noon. It is very nice to have the work done quickly and not have to wait until the back end of the window. I will always use Zerorez and have already told friends and neighbors.

Response from Zerorez Spokane:

Wow Peggy, what a super review. We can't thank you enough for your kind words and recommendation to those you know. It is truly a pleasure to do business with you. See you next time.

Report a concern   September 6, 2017 — Rated 10 out of 10 by F.O. Zerorez Spokane
What do you like about our products and services?

Great professional service!

Response from Zerorez Spokane:

Thank you for the wonderful rating Fred. See you next time.

Report a concern   September 6, 2017 — Rated 10 out of 10 by P.M. Zerorez Spokane
What do you like about our products and services?

Love the care my carpets get and how clean they are. More than that I love the professional and polite personnel that come to my house and do the cleaning. I have always had the most courteous and professional people from zerorez. Thank you!

Response from Zerorez Spokane:

You ROCK Trish, thank you for the great rating. See you next time.

Report a concern   September 6, 2017 — Rated 10 out of 10 by C.R.Y. Zerorez Spokane
What do you like about our products and services?

Our technician, Brent did a great job of getting our carpets cleaned. We were very pleased with his service and the outcome.

Response from Zerorez Spokane:

We can't thank you enough for that awesome rating Chuck and Robin. We appreciate doing business with you.


Privacy Policy