- Phone: 509-590-0022
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Client Testimonials
Thank you for the kind words and awesome rating Paula.
Hunter was the technician that was sent to clean the air ducts. He was great! Very polite, answered all my questions and left without a trace he was here. The next morning the furnace turned on and the was no fog in the air. I would definitely pass this on to friends. Actually, I have and they said they were aware of your company's reputation. Thanks
You do a good job & get it done quickly without a lot of direction.
Friendly tech very neat
I love my new clean carpets and stairs. Will was great. I will highly recommend you!
Good customer follow up
Clean ducts!
Great service
Service was excellant
Friendly and prompt service
The appointment was promptly made.
The technician was courteous and on time.
The carpet looks like new.
Awesome Donna! Sounds like everyone is happy then, thank you for the response.
I have always been very pleased with Zerorez. No complaints at all.
That's wonderful to hear Annie, we appreciate the feedback and your loyalty.
The young men were willing to go over an area that I felt needed it! Thanks for a job well done . Looks great!
How wonderful Nick! We thank you for your response and the kind words.
Fast response and friendly carpet cleaner
Thank you for your response Crystal, we appreciate the kind words.
The work was excellent, as usual--the staff personable, professional and helpful--and my carpets look great. The only suggestion I have for improvement is the time of arrival. The 6-hour window we get when the appointment is made is a challenge for us to plan around. The day before your arrival, I got a call narrowing it to a 4-hour window. That's still a little stressful at our end. It would be better if you could figure out a way to be a bit more precise as to the time of arrival as soon as the date is set.
Thank you for the feedback Carol, i understand your frustration with the arrival windows and agree that it would be nice to have a more precise appointment time. Unfortunately, by the sheer nature of our business that is nearly impossible. There are so many variables in each appointment we go to, IE; amount of work severity of stains requiring treatment, additional work being asked to perform above the initial order, equipment set difficulties or failures, Customers running behind, traffic jams, etc. etc... We try to anticipate and treat each customers particular needs as they are presented, while still knowing there are more jobs ahead in the day. We can only accomplish that by allowing some wiggle room within our schedules. I hope this little bit of insight can help you understand the "why" behind our arrival windows. We value you and your business and will always try our best to satisfy you.
punctual, explained the service, did a comprehensive job, completed timely, affordable price
Thank you for that awesome rating Jim and Leah.
Great service and excellent cleaning. My carpets look wonderful. Very pleasant employes that know what they are doing
and dont waste time.
We love that 10 rating Shanna, thank you so very much.
Professional friendly staff great chemical free cleaning
Yahoo, thank you Sarah, we love seeing a 10.
Great service, excellent job and showed up when promised!
Thanks again Marsha, we love seeing that 10.
We were pleased with the friendly, courteous and knowledgeable service person. Fair price for a good cleaning.
We certainly do appreciate the feedback Shellene. Thank you.
Much better job on stains, animal mistakes and the tech is great his name is Nick and he showed us our carpet under a blue light.
People it is amazing what we do not see.
So very kind of you Kathie, thank you for the feedback and great rating. We will pass along the kudos to Nick.
very good service and great products
That is awesome Carol, thank you for the praise.
I like how the carpet was prepped before the cleaning, and how there were no soap products involved!
That is what we love to hear Debra, thank you.
You use less water so the carpets dried faster.
Thank you ever so much Mariam, we do appreciate you and that rating.
Excellent service and explanations of the process by the crew!
Awesome Jim, we thank you for taking the time to give us feedback.
I have used your company for years. Michael was very professional and efficient. Thank you Michael for a job well done! I have already filled out a survey that went public from another email via Goggle.
Thanks again Brenda, we will see that Michael receives the praise you have for his work.
I like how clean our carpets felt and looked clean after it dried. All of the pets stains were gone ... all of the foot traffic areas were clean ... the stairs were beautiful again!
Many thanks to you Krysta.
The people who clean the carpets are always courteous and professional. I very much appreciate them.
How kind of you to say, Randy and Denise, thank you for the feedback.
Your guys are always on time,polite and informative. My carpets are usually in pretty bad shape and you never fail to bring them back to life.
That's great to hear Richard. Thank you for taking the time to write us such a super review, we appreciate it.
No chemicals.
Thank you for being so patient and understanding Rick. We truly value and appreciate your loyalty.
Fast clean service. Very nice servicemen. Thanks.