Zerorez Spokane
13110 E. Indiana Ave. #1
Spokane Valley
WA 99216
United States

Client Testimonials

Report a concern   November 29, 2017 — Rated 10 out of 10 by A.D. Zerorez Spokane
What do you like about our products and services?

Good customer service - very communicative... scheduling was easy, I received a follow-up email and got a call the day before confirming my window (and offering me an alternative window in case that worked better). I got a call about 90 minutes ahead of arrival, and your guy arrived on time. Was very helpful - explained everything, showed what he was doing. No surprises. Was quick and efficient, did what he said, and did a great job. Whole experience was quite seamless - and came on moving day after my experience with my movers was NOT seamless - I truly appreciated that this part was so easy! Thank you!

Response from Zerorez Spokane:

So glad we could ease your stress Annie and thank you for the kind words.

Report a concern   November 29, 2017 — Rated 10 out of 10 by B.B. Zerorez Spokane
What do you like about our products and services?

Jordan was so efficient and at the same time does want to deal with. He's a keeper!! Oh, and the carpet looks great!

Report a concern   November 29, 2017 — Rated 9 out of 10 by D.M. Zerorez Spokane
What do you like about our products and services?

They are very professional, from scheduling and reminders to execution. They are not trying to talk you into anything, efficient, clean and reasonable.

Response from Zerorez Spokane:

That is wonderful to hear Dubravka, thank you for the kind word.

Report a concern   November 29, 2017 — Rated 10 out of 10 by H.B. Zerorez Spokane
What do you like about our products and services?

Great service, thanks.

Response from Zerorez Spokane:

Thank you for the feedback Ed, we appreciate it.

Report a concern   November 28, 2017 — Rated 10 out of 10 by D.M. Zerorez Spokane
What do you like about our products and services?

Get the job done

Response from Zerorez Spokane:

Thank you for the feedback Daniel.

Report a concern   November 28, 2017 — Rated 10 out of 10 by P.K. Zerorez Spokane
What do you like about our products and services?

First time customer on the recommendation of coworkers and neighbors. So far so good!

Response from Zerorez Spokane:

That is wonderful to hear Patty, thank you for the feedback, and thanks to the folks who recommended us.

Report a concern   November 28, 2017 — Rated 10 out of 10 by J.B. Zerorez Spokane
What do you like about our products and services?

Your technicians were on time and very professional and courteous.

Response from Zerorez Spokane:

That's what we like to hear Joy, thank you.

Report a concern   November 28, 2017 — Rated 10 out of 10 by D.W. Zerorez Spokane
What do you like about our products and services?

Prompt, Carpets look marvelous and so happy to have the great service from Duncan!@

Response from Zerorez Spokane:

Thank you very much Diane, I will share the kudos with Duncan.

Report a concern   November 28, 2017 — Rated 10 out of 10 by G.G. Zerorez Spokane
What do you like about our products and services?

Your process, not using detergents to clean, was the initial reason for my choice. The service and results, makes me a loyal repeat customer. Might suggest disposable pet booties.
My 2 goldens and I thank you .
My service tech Jake did a great job.

Response from Zerorez Spokane:

Thank you so much for your loyalty and kind words Gale. I like your suggestion on pet booties too, I will run that idea up stream and share your kudos with Jake.

Report a concern   November 28, 2017 — Rated 10 out of 10 by M.L. Zerorez Spokane
What do you like about our products and services?

We have used Zerorez for a number of years, off and on. We have always been very pleased with the work done. Their associates are always clean and neat, very friendly yet professional and go about their work in a quick efficient manner. I highly recommend Zerorez to anyone!

Response from Zerorez Spokane:

Thank you so much for the loyalty and recommendations Mary.

Report a concern   November 28, 2017 — Rated 10 out of 10 by M.M. Zerorez Spokane
What do you like about our products and services?

The professionalism and care for your customer's household items is very refreshing, and I appreciate the effort that was made to fit the cleaning appointment into my busy work schedule. I will definitely recommend Zerorez to friends and family!

Response from Zerorez Spokane:

Thank you for the kind words and recommendation May, we love hearing from you.

Report a concern   November 28, 2017 — Rated 10 out of 10 by S.T. Zerorez Spokane
What do you like about our products and services?

Your representative - Chad - was very professional, friendly, efficient and knowledgeable.

We were very happy with how our carpets looked after he was finished!

Response from Zerorez Spokane:

Good to know Sharon, and thank you for the feedback. I will share the kudos with Chad.

Report a concern   November 28, 2017 — Rated 10 out of 10 by B.B. Zerorez Spokane
What do you like about our products and services?

Caleb was terrific. I liked that he explained what he was doing, always asking how I liked what I saw or if there were any problems, explained how products worked to keep carpet clean and was always very professional and personable.

Response from Zerorez Spokane:

Thanks again Bonnie.

Report a concern   November 28, 2017 — Rated 10 out of 10 by J.J. Zerorez Spokane
What do you like about our products and services?

My 25 yr old carpets look brand new!

Response from Zerorez Spokane:

We love hearing that Jodee, thank you.

Report a concern   November 28, 2017 — Rated 10 out of 10 by T.H. Zerorez Spokane
What do you like about our products and services?

I like that the stains don’t come back because I didn’t not leave soap in the carpet or drag up old stains.

Response from Zerorez Spokane:

Thank you so much Tina, we love hearing that.

Report a concern   November 28, 2017 — Rated 10 out of 10 by L.L. Zerorez Spokane
What do you like about our products and services?

Zerorez is quick, thorough and always gets the job done in a timely manner. I️ always use zerorez for my carpets.

Report a concern   November 28, 2017 — Rated 10 out of 10 by J.H. Zerorez Spokane
What do you like about our products and services?

Professional and capable technicians that can address any challenging cleaning issue.

Report a concern   November 27, 2017 — Rated 10 out of 10 by A.F. Zerorez Spokane
What do you like about our products and services?

I appreciate the quality of the work done by Zerorez, the ease in billing, and the friendliness of the staff.

Response from Zerorez Spokane:

Thank you very much Anna, we appreciate the kind words.

Report a concern   November 26, 2017 — Rated 10 out of 10 by D.R. Zerorez Spokane
What do you like about our products and services?

Fast. Friendly. On time.

Response from Zerorez Spokane:

Gotta love seeing that 10/10 Dan, thank you very much.

Report a concern   November 26, 2017 — Rated 10 out of 10 by L.K. Zerorez Spokane
What do you like about our products and services?

Quick and friendly service.

Response from Zerorez Spokane:

Thank you very much Lisa.

Report a concern   November 25, 2017 — Rated 10 out of 10 by K.M. Zerorez Spokane
What do you like about our products and services?

Friendly knowledgeable and professional service - and our carpets look brand new! Thank you so much!

Response from Zerorez Spokane:

We love hearing that Kristen, thank you for that.

Report a concern   November 25, 2017 — Rated 10 out of 10 by J.G. Zerorez Spokane
What do you like about our products and services?

Love The special products for pets .

Response from Zerorez Spokane:

Thank you for the valuable feedback Joellan. We love being Residue Free®.

Report a concern   November 25, 2017 — Rated 10 out of 10 by A.T.B. Zerorez Spokane
What do you like about our products and services?

The most important thing to my wife and I, is the courtesy and professionalism of your crews. This is the second time using your company and BOTH times, each individual has been extremely professional and each was willing to listen to suggestions we had to offer. Would we recommend your company... ABSOLUTELY!!

Response from Zerorez Spokane:

We appreciate you letting us know and for your loyalty and recommendations. I will pass along the kudos to Michael.

Report a concern   November 25, 2017 — Rated 9 out of 10 by M.R. Zerorez Spokane
What do you like about our products and services?

Really clean carpets and very friendly and knowledgeable operators.

Response from Zerorez Spokane:

Thank you for the kind words Marilyn.

Report a concern   November 25, 2017 — Rated 10 out of 10 by E.W. Zerorez Spokane
What do you like about our products and services?

the guy did a great job and was professional and friendly!

Response from Zerorez Spokane:

Thank you so much for that Elizabeth, I will share your comments with Stan.

Report a concern   November 24, 2017 — Rated 10 out of 10 by B.E. Zerorez Spokane
What do you like about our products and services?

Very efficient and easy to deal with. Thanks, James!

Response from Zerorez Spokane:

We appreciate the feedback Benjamin, and will share the kudos with James.

Report a concern   November 24, 2017 — Rated 10 out of 10 by R.L. Zerorez Spokane
What do you like about our products and services?

The driver was very nice friendly, did a good job, and was right on time for appointment.

Response from Zerorez Spokane:

That's what we like to hear Elizabeth, thank you.

Report a concern   November 24, 2017 — Rated 10 out of 10 by S.O. Zerorez Spokane
What do you like about our products and services?

Your team is awesome.

Response from Zerorez Spokane:

That is so great to hear Shannon, thank you.

Report a concern   November 24, 2017 — Rated 10 out of 10 by C.M. Zerorez Spokane
What do you like about our products and services?

Quick service, pleasant technician, everybody from appointment maker to tech all pleasant to work with.

Response from Zerorez Spokane:

We love hearing that Chad, thank you so much. I will pass along your comments to the entire team.

Report a concern   November 24, 2017 — Rated 9 out of 10 by L.M. Zerorez Spokane
What do you like about our products and services?

You came on time and did a quick job. The technician was friendly and worked quickly. I can only assume that the service was effective because I cannot examine the heating duct work. It took a long time to get an appointment.

Response from Zerorez Spokane:

We appreciate your honest feedback Lynda, and we are sorry it took so long to get to you.


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