Zerorez Spokane
13110 E. Indiana Ave. #1
Spokane Valley
WA 99216
United States

Client Testimonials

Report a concern   November 11, 2025 — Rated 9 out of 10 by M.S. Zerorez Spokane
What do you like about our products and services?

We have always been pleased with the service from Zerorez and this year was no exception. They are our go to for carpet cleaning.

Report a concern   November 11, 2025 — Rated 10 out of 10 by Julie Cook Zerorez Spokane
What do you like about our products and services?

Always on time, always polite and friendly. Our cleaner, Zach, was the best we have ever had and our carpets are wonderful. The best job anyone has ever done for us including all ogf the cleaners you have previously sent. We definitely hope you can keep this young man. Thank you all so much.....................................Gary and Julie Cook

Report a concern   November 11, 2025 — Rated 10 out of 10 by D.I. Zerorez Spokane
What do you like about our products and services?

The technician was efficient, personable and knowledgeable. When he was done, the house was so much fresher smelling! I couldn’t have been more pleased.

Report a concern   November 11, 2025 — Rated 10 out of 10 by J.J.V. Zerorez Spokane
What do you like about our products and services?

Loved Abbie. She did a beautiful job and was very personable.

That said, we have never not been pleased with Zerorez and would not hesitate to call again as needed.

Thanks again Abbie.

Report a concern   November 11, 2025 — Rated 10 out of 10 by K.L. Zerorez Spokane
What do you like about our products and services?

Jason was informative and helpful, efficient and pleasant to work with. Thank you.

Report a concern   November 10, 2025 — Rated 10 out of 10 by A.W. Zerorez Spokane
What do you like about our products and services?

Logan was personable, and explained things as he went....and my carpet looks great!

Report a concern   November 10, 2025 — Rated 10 out of 10 by B.G. Zerorez Spokane
What do you like about our products and services?

I normally brag about you but you have new ownership. And noe your shampoo around furniture. I have always move things to clean my whole carpet. To preserve them and give them a longer live span. This is the second year now where you cleaners came out to my apartment and did not bring your form pad. Because you only shampoo around things and no longer need the form pads. But in doing so. I have made apiomtments only to have to reshedual them because It had move everything out away from the walls and your cleaning guy had not brought the necessary form pads to put the item on when moving thing back. I have been with you for a very long time. But your new way of doing things has fustrated med terribly. And the last first set of guy that came out saw that I had moved thing away from the walls and they just without any warning got in their truck and drove away.??????????? Never said they were leaving. And the date I set up this appointment was critical I needed this job to be done before it got cold.
So now I would not refer you to others. I hope you consider the way you do things in the future.

Report a concern   November 10, 2025 — Rated 10 out of 10 by G.T. Zerorez Spokane
What do you like about our products and services?

Friendly service and guarantee on service.

Report a concern   November 10, 2025 — Rated 10 out of 10 by B.R. Zerorez Spokane
What do you like about our products and services?

Very thorough and courteous. Great communication. Great looking final product.

Report a concern   November 10, 2025 — Rated 10 out of 10 by M.L. Zerorez Spokane
What do you like about our products and services?

Our cleaner was amazing. He was efficient and focused and I love that the company was collecting for Second Harvest. What a gift.

Report a concern   November 9, 2025 — Rated 10 out of 10 by G.S. Zerorez Spokane
What do you like about our products and services?

Chase did a great job. He was friendly and thorough

Report a concern   November 9, 2025 — Rated 10 out of 10 by R.K.K. Zerorez Spokane
What do you like about our products and services?

The guy was polite and did a great job

Report a concern   November 9, 2025 — Rated 10 out of 10 by S.J.G. Zerorez Spokane
What do you like about our products and services?

I think Zerorez does a great job of carpet cleaning. It is easy to schedule and both the person who answered the phone, gave me the information I needed and scheduled the appointment and especially the lovely man who did the cleaning were very helpful. I want to commend the cleaner, whose name I do not remember (slender, dark hair, piercing in nose) as he was SO KIND, patient with me (I was still vacuuming the stairs) and careful & quick...I think he should get a RAISE!

Report a concern   November 9, 2025 — Rated 10 out of 10 by D.A. Zerorez Spokane
What do you like about our products and services?

I am very happy with my carpet cleaning!
My carpet looks so much better!

I also want to give a shout out to my technician, he was great and did a great job!
Thank you

Report a concern   November 9, 2025 — Rated 10 out of 10 by M.L. Zerorez Spokane
What do you like about our products and services?

We love your service guys! They were so considerate and timely and exhibited fabulous workmanship cleaning our carpets.

Report a concern   November 8, 2025 — Rated 9 out of 10 by J.M. Zerorez Spokane
What do you like about our products and services?

I appreciated the employee, Waylon, who came to clean my carpets. He was on time, answered all my questions, and worked hard. He was polite and respectful of my home. Waylon is an excellent employee. My carpets look great. I give Waylon a 10/10.

But I give Zerorez as a company less (6/10) because of the obvious push to upsale the customer at end of the transaction. I hope good employees like Waylon are not penalized because of my firm no to the push to add services I did not want. Hopefully, as a company, you recognize that a well trained conscientious employee like the one who cleaned my carpets is worth way more than any extra money a customer is tricked into adding to their services. Most customers who feel duped don’t return. I will be a repeat customer of Zerorez as long as Waylon is the one to clean my carpets. He really did do a great job and I hope he’s proud of his hard work. Thanks Waylon.

Report a concern   November 8, 2025 — Rated 10 out of 10 by Nancy Hartley Zerorez Spokane
What do you like about our products and services?

Three hairy dogs, and lots of traffic on this 20 year old light colored carpet, and still Zero rez finds the magic to keep it looking brand new! In all those years, I have never had a bad experience. The prices are fair, the people are great they always call ahead, clean my carpet in record time and after I put my furniture back, my home looks like the carpet was just installed. What an amazing company!

Nancy Hartley

Report a concern   November 8, 2025 — Rated 10 out of 10 by R.L.E. Zerorez Spokane
What do you like about our products and services?

good job!!

Report a concern   November 7, 2025 — Rated 10 out of 10 by Denise Greer Zerorez Spokane
What do you like about our products and services?

Awesome job.

Report a concern   November 7, 2025 — Rated 10 out of 10 by Dan & Lisa Dexter Zerorez Spokane
What do you like about our products and services?

Friendly staff and great products

Report a concern   November 7, 2025 — Rated 10 out of 10 by P.T. Zerorez Spokane
What do you like about our products and services?

Arrived on time. Professional courteous tech. Good result.

Report a concern   November 7, 2025 — Rated 10 out of 10 by K.O. Zerorez Spokane
What do you like about our products and services?

Technician arrived on time. He was knowledgeable, friendly and effecient.

Report a concern   November 6, 2025 — Rated 10 out of 10 by J.S. Zerorez Spokane
What do you like about our products and services?

professional

Report a concern   November 6, 2025 — Rated 10 out of 10 by J.M. Zerorez Spokane
What do you like about our products and services?

I appreciated the courtesy and the professional manner of our young man, Lance. He was great.

Report a concern   November 6, 2025 — Rated 10 out of 10 by Stephanie Naburry Zerorez Spokane
What do you like about our products and services?

Carpets feel and look great! My technician (Waylon?) was friendly and efficient! Feels good to know the carpets in our new to us home are fresh.

Report a concern   November 6, 2025 — Rated 10 out of 10 by K.O. Zerorez Spokane
What do you like about our products and services?

I had my ducts and carpets cleaned. The technicians were on time, knowledgeable, and did a fantastic job!

Report a concern   November 5, 2025 — Rated 9 out of 10 by R.M. Zerorez Spokane
What do you like about our products and services?

I was impressed with how the carpets were examined and recommendations were made.
He did a very good job

Report a concern   November 5, 2025 — Rated 10 out of 10 by K.B. Zerorez Spokane
What do you like about our products and services?

You are always very kind and thorough.

Report a concern   November 5, 2025 — Rated 10 out of 10 by A.B. Zerorez Spokane
What do you like about our products and services?

Just really kind & professional personnel and good quality work done.

Report a concern   November 4, 2025 — Rated 10 out of 10 by Brittany Cowan Zerorez Spokane
What do you like about our products and services?

That they dont leave the carpet crunchy or smelling like chemicals.


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