- Phone: 509-590-0022
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Client Testimonials
Lack of chemicals
I like
Your crew comes on schedule
Your crew wears booties
Your crew is friendly and well trained
Your crew wastes no time
My carpets were left clean and spot free
My carpets were dry in 2-3 hrs
I love ZeroRez! Especially the $99 3 room special!
Helpful people, quick response, and reasonable cost
The technicians were very friendly, professional and did a great job.
The gentleman was early and very polite and Patient. However when he was done & leaving. He should of let us know, so we could have locked our doors immediately. As my employee and myself were in the back room breaking down boxes and it was unsafe to leave store unlocked.
Courteous and all around good carpet cleaning
No chemicals. Carpet now very clean.
The carpet looks new!
15 years ago my mother had a lighter mauve carpet installed. A few weeks later she ended up with a sweet small dog that developed urinary issues for almost 15 years. Fortunately the damage was only in one room. Her little companion died over a year ago, the horrid smell and stain in the carpet refused to. Even my dogs didnt want to lay on it and would walk around the 2x8 stained smelly area. Carpet has been shampooed with treatments over the years with little success. In the last year other professionals left me with such dense residues and strong smells. COPD patients can't be exposed to constant fragrances without medical complication, amd mom went to stay with other family. After all the efforts and soapy residual smells, it only slightly subdued the smell and the stain always returned full force or worse.
Chris from Zero Rez arrived on monday morning and about 3 hours later the carpet looked as good as it did the day it was installed! The carpet dried within the day. It's been 48 hours, the floor is dry and so soft and NO odors, no more residues. THANK YOU SO MUCH!!!
P.S. don't get discouraged when trying to contact and set up an appointment. Call and push option to leave messages. I wish someone had told me that a year ago.
If I called and didn't get through, a human actually called me back and asked if I needed help....WOW!!!
We were very pleased with the serve we received. Travis was terrific, explaining each step of the process, discussing the additional services that were available and answering each of our questions. I was pleased when the corner covers were placed to prevent hitting the walls! Travis showed us the dirty water after he was finished and we were amazed at how dirty our carpets had been. We decided to use your company on the recommendation of a family member and we were not disappointed. I have raved to all my friends about your company and encouraged others to give you a try. Thank you and tell Travis he was GREAT!
We appreciated the professional service of your employee who cleaned
I have used Zerorez for not only carpet cleaning but also duct system cleaning. I like their use of the organic cleaning solutions and the quick drying of my carpet. The employees have always been professional and knowledgeable about the services being provided and very concerned with client satisfaction. I have to say that my experience this time was above and beyond my expectations. I had some pet stains that were of concern to me, but my concerns were taken care of with extra solutions. Thank you Pat G and Zerorez for going above and beyond. I have your number in my speed dial!!!!
The visit and the service provided were efficiently accomplished and the finished appearance of carpets is excellent. Accomplished efficiently by capable, courteous providers.
All done with little disruption and without noticeable lingering odors etc.
Thank you.
everything
Friendly service and great end result!
There were several stains on my living room carpet that were removed. My carpets look very nice, and the technicians were knowledgeable, and nice.
Dries fast, smells so clean, carpts look fantastic, great customer service!
Easy to schedule, great work...leaves our high traffic carpets looking so much better!
Friendly
Our carpets turned out amazing! The guy who cleaned our carpets and stairs went above and beyond! Will definitely use with our new house purchase!
Thorough and fast!
Thank you. Very knowledgeable person. Polite, informative and thorough.
Like that no detergent is used. Personnel are always very friendly and it isn’t too expensive.
On time, answer any questions, rugs turn out looking new again.
Our carpets always look as good as new after the cleaning is complete!! Every representative/employee we have dealt with is very professional, accommodating and friendly.
I really appreciate how curtious and efficient your service associates are. I also feel better about my in-door air quality since they installed the air sanitizer into my home!
Thank you,
First name removed D
Very pleased with the courtesy, expertise and care that your employee showed while working at my home. His work ethic was evident and I appreciated his professional manner.
always fast, friendly service
Very efficient appreciate the extra detail of what and how the service was going to be done pertaining to the duc cleaning, the duct cleaner keep the house clean while working

I liked the results.