Zerorez Spokane
13110 E. Indiana Ave. #1
Spokane Valley
WA 99216
United States

Client Testimonials

Report a concern   February 10, 2022 — Rated 10 out of 10 by Kim Lehr Zerorez Spokane
What do you like about our products and services?

First, the techs (James and Mickey) on our job were professional and FANTASTIC—clearly took a lot of pride in their jobs because our carpets have never looked better! Secondly, the price was just right…such a value for the money. Thank you!!

Report a concern   February 10, 2022 — Rated 10 out of 10 by C.C. Zerorez Spokane
What do you like about our products and services?

Careful and thorough job, everything well - explained, carpets look great. Guy was a pleasure to work with.

Report a concern   February 9, 2022 — Rated 10 out of 10 by Jennet Siniff Zerorez Spokane
What do you like about our products and services?

Fast, easy, economical and beautiful results!

Report a concern   February 9, 2022 — Rated 10 out of 10 by S.K. Zerorez Spokane
What do you like about our products and services?

everything went smoothly

Report a concern   February 9, 2022 — Rated 10 out of 10 by Heidi Bollum Zerorez Spokane
What do you like about our products and services?

Lucas made my gross disgusting rental carpeting look amazing!

Report a concern   February 8, 2022 — Rated 10 out of 10 by D.S.A. Zerorez Spokane
What do you like about our products and services?

The guy who did the work was great. He was both friendly and did great work.

Report a concern   February 8, 2022 — Rated 10 out of 10 by M.J. Zerorez Spokane
What do you like about our products and services?

Lucas was great. Spent a lot of time explaining everything to me and asking questions regarding different issues. The couch and rugs turned out great!

Report a concern   February 8, 2022 — Rated 10 out of 10 by T.S. Zerorez Spokane
What do you like about our products and services?

Rapid service, thorough.

Would have liked the attendant to have been vaccinated or wear a real mask, not a neck gator that didn’t stay on his nose.

Report a concern   February 8, 2022 — Rated 9 out of 10 by Denise Putz Zerorez Spokane
What do you like about our products and services?

Lucas did an excellent job. Carpets look wonderful.

Report a concern   February 7, 2022 — Rated 10 out of 10 by Norman Dowdy Zerorez Spokane
What do you like about our products and services?

I really had a wonderful experience with zero rest I haven't heard about it and seen it through other people here having it done and I had Christian a wonderful wonderful young man I was not able to tip him what he's worth but he did an excellent job for me and my wife and went over in above to make sure it was nice for us while we were coming from cancer what a wonderful young man thank you for everything bye for now

Report a concern   February 6, 2022 — Rated 10 out of 10 by Ron Ramirez Zerorez Spokane
What do you like about our products and services?

So glad we had Zerorez clean our air ducts and vents. The gentleman that work on it was a very kind, professional, and thorough worker. Our air gets through the vents very forcefully and gets to every room in the house now. Glad we made the appointment.

Report a concern   February 6, 2022 — Rated 10 out of 10 by Katlin Speer Zerorez Spokane
What do you like about our products and services?

The cleaning is amazing and the techs are always friendly.

Report a concern   February 6, 2022 — Rated 10 out of 10 by Sheryl Branham Zerorez Spokane
What do you like about our products and services?

I would definitely recommend Zerorez not only because of the quality of cleaning I received on 2/4/22; also and most appreciated, is the management at the valley location. When there was a concern brought to their attention, they went above and beyond to correct it. Christie and Melanie are simply the best and their professionalism top notch!

I was extremely pleased with the professional and respectful attitude Tyler had shown while in my home cleaning my carpets. He is a very hard worker who took his time to do a good job. No dog smells and my carpets looked beautiful and smelled clean when he was done.

Report a concern   February 6, 2022 — Rated 10 out of 10 by William & Susan Deline Zerorez Spokane
What do you like about our products and services?

Personable, fast and thorough!

Report a concern   February 6, 2022 — Rated 10 out of 10 by C.L. Zerorez Spokane
What do you like about our products and services?

On time, professional and thorough job.

Report a concern   February 6, 2022 — Rated 10 out of 10 by Susan Hval Zerorez Spokane
What do you like about our products and services?

Our technician Austin was amazing! I had several areas of concern , as we had just put a sick dog to sleep. Austin took his time and did a meticulous job.He had a great attitude and was very empathetic, even though I was his last stop of the day and it was the weekend. Everything looked fantastic when he finished! He was so nice, professional, and knowledgeable! What an asset to your company!

Report a concern   February 5, 2022 — Rated 10 out of 10 by Alex Adams Zerorez Spokane
What do you like about our products and services?

The services were amazing. I should of asked the man that came what his name was. But he was the best part of it all. Very kind and did a great job. :)

Report a concern   February 4, 2022 — Rated 10 out of 10 by C.L.S. Zerorez Spokane
What do you like about our products and services?

Carpet looks and feels great.

Report a concern   February 4, 2022 — Rated 10 out of 10 by Gene & Sandra Croson Zerorez Spokane
What do you like about our products and services?

OUR CARPETS ALWAYS LOOK SO CLEAN. THE TECHNICANS ARE ALWAYS FRIENDLY ND PROFESSIONAL.

Report a concern   February 4, 2022 — Rated 10 out of 10 by C.Z. Zerorez Spokane
What do you like about our products and services?

You have a wonderful team! Hope you treat them well. They work hard, and are nice to be around.

Report a concern   February 3, 2022 — Rated 10 out of 10 by M.B. Zerorez Spokane
What do you like about our products and services?

They get our carpet cleaner than other companies. The tech worked so hard and went out of his way to clean dirtier areas.

Report a concern   February 3, 2022 — Rated 9 out of 10 by M.L. Zerorez Spokane
What do you like about our products and services?

The rep who came to my house, Joshua, was great and he is the reason for the high score. He is great.

Report a concern   February 3, 2022 — Rated 10 out of 10 by L.H. Zerorez Spokane
What do you like about our products and services?

Travis was very prompt and had a friendly and happy attitude. Did a great job in short time and was very respectful of our home. The carpets are very clean and we are happy with the results..

Report a concern   February 2, 2022 — Rated 9 out of 10 by G.S. Zerorez Spokane
What do you like about our products and services?

Wonderful Jesse did a good job

Report a concern   February 2, 2022 — Rated 9 out of 10 by R.M. Zerorez Spokane
What do you like about our products and services?

We had a delightful visit w/ Brooke, but, to be fair to your staff and your customers we feel that a personal review of the actual visualized and discussed goals should be tied to an 'at the time"
estimate of what has been seen and discussed.....
I had a very different idea of the job requested and fees than what we ended up incurring.
I had discussed over the phone what I had in mind, and was given an estimate, but, was only home briefly when Brooke started the job and my wife and I had never discussed requested service and fees compared to what we finally got.
Brooke and I reviewed the job and she went by herself to do some undefined initial part of the
job, but, there was never a clarification of what she saw the job entailing and costs vs what I
thought was coming.
As we had good results and feel the offered discounts offset some of our sticker shock, we let
this go...but, it has been on my mind to make this recommendation to the company.
You've been in business a long time and I can't see how this has not upset some customers.
You asked, so here's my 2 bits.
thanx

Report a concern   February 2, 2022 — Rated 10 out of 10 by N.R. Zerorez Spokane
What do you like about our products and services?

Spot cleaner and pet odor cleaner is amazing. Cleaned up and removed the spots nicely. Travis was a nice technician and has a great attitude. He was knowledgeable about the products and helpful in my decision making.

Report a concern   February 2, 2022 — Rated 10 out of 10 by Meghan Elkins Zerorez Spokane
What do you like about our products and services?

Our technician was very educational and not pushy at all. He knew his products and helped inform us of what he recommended without coming off as a sales man. Would recommend this company to anyone!

Report a concern   February 2, 2022 — Rated 10 out of 10 by D.W. Zerorez Spokane
What do you like about our products and services?

The carpet is very clean & lighter. I’m pleased.

Report a concern   February 2, 2022 — Rated 10 out of 10 by D.J. Zerorez Spokane
What do you like about our products and services?

4 rooms for $99; a great bargain, and a wonderful job; took just an hour

Report a concern   February 1, 2022 — Rated 10 out of 10 by R.F. Zerorez Spokane
What do you like about our products and services?

Turned out good and employee was professional.


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