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based on 33455 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Customer Service was excellent. Carpets were cleaned quickly and effeciently.
Really like Juan he did a fabulous job. Very respectful! Gave 150%
The carpet looks great and the technician was so nice to work with.
The carpet was very wet when completed and is still wet two plus days later.
Deep cleaning that lasts
This is my second time with Zerorez. I had my carpets cleaned a few months ago and was very pleased. Scott came and did our tile work last Saturday. He was extremely knowledgable and great to work with. My husband and I commented that both technicians (carpet and tile) were very pleasant and felt good about the service we received. The grout in my house looks brand new. We will continue to use Zerorez in the future. My neighbor asked me about the carpet cleaning and I told her about the great job that was done. I saw the truck at her house within a month of the referral. I also had my daughter use you in Dallas. She was also very pleased.
Great and friendly service. Excellent products.
Extremely polite and thorough. Would highly recommend Regan to any prospective customer.
The carpet is always perfect when done.
The areas were cleaner than they have ever been
My only problem was estimates on time that carpet cleaner would arrive. Tied up my entire day.
I like the technicians and how fast and thourgh they are
Dean did a wonderful job cleaning several areas including our stairs. Unfortunately he could not service the dryer ve bjh t/duct due to the unusally narrow & turning opening that is located within the interior wall of our second story. Dean however took the time to change hoses to try to make it work, no fault on his part. He in turn did not charge us for the service or the time taken to attempt cleaning the vent. I would definitely recommend Dean & Zerorez.
Everything is clean
My suggestions don't arise to my most recent cleaning, its really my overall experience through the years. My biggest frustration is when I'm told I'm scheduling a morning appointment, and then I get the call a day or two before, telling me my appointment is in the afternoon. Also, I have found that ZeroRez spends much less time cleaning my carpets than any other company. Personally, it makes me feel that all the dirt isn't being pulled out. I personally equate that to the price. The companies that do it more thorough cost more.
The person that came the other day was very courteous and kind. He did a good typical job for ZeroRez.
Very informative information and happy there was no product used that would leave a residue.
Dean, the technician, worked very hard, was very thorough, polite, and informative.
I have been very hesitant to get my carpet cleaned due to past bad experiences. The next six
months will tell the story. The carpet now looks great - hoping it continues.
I would like someone to come back and put protectant on the chairs Dean cleaned. He had so many things going at the time he forget to do the chairs. He did a great job over all.
Late arriving
This technician was not as good as previous one
Love the way he cleans my carpet as well as having a professional staff
The carpets stay clean looking for a longer time.
I liked the no residue left behind. I liked the water demo he gave me. He was very thorough and did a great job.
It seems to clean well, and I like how you claim that there are no soaps or chemical residue left in the carpet. It seems to stay cleaner for longer after zerorez cleans the carpet
The associate was very professional and knowledgable about the science and philosophy of Zerorez.
Alex did a great job of explaining the product. We liked the way our carpet and cpuch looked after the cleaning.
Prompt and courteous technicians. Love the product
My carpet looks great and dries fast and the zerorez employees are always professional and friendly
The service was great, professional, on time and super to work with i loved that the carpets weren"t soaking wet afterwards, it didnt smell like you just had the carpet cleaned, and the carpet didnt get "crunchy' when it dried. And my rooms look fantastic.
The carpet looks great and it only took about an hour to get two rooms and a set of stairs done.
The technician was very professional and knowledgable about the product and services being done. With a new baby in the home I felt confident in the natural chemical free process and the safety of my children.
Pricing is a little high but we love the result.
They do an excellent job! Very careful and exact in their process. My carpets are like new. I am very satisfied!