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based on 33483 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Service: Saturday hours are great. Like the heads up call prior to arrival
Carpets look great
Anthony quick, thorough, professional
No chemicals.
The technician who did our carpets was very careful to not damage any furniture, and to get all the spots and dirt out. He did an outstanding job, and the process was good for our carpet.
My carpets were thoroughly cleaned and the technitions are wonderful. I always love my experience with Zerorez.
Great customer service and awesome product. Our tile and carpets look amazing.
The tech (Juan) did a very good job of cleaning. Our carpet and upholstery look great.
14 years without cleaning my carpet. You guys made it look like new. Thanks ZereRez.
The technician was awesome and went above and beyond anything I could have ever expected. The overall result of the carpet cleaning was outstanding. I would recommend this company again and again.
Prompt service from time of request
Arrival on time at job site
Professional and pleasantly engaging tech
Seemed to do a great job cleaning
I like the no soap residue.
Great employees! Jackie was awesome!
They always make our carpets look wonderfully clean!
They were quick,accommodating, we'll mannered, and carpets were clean
I don't think there's much you could do to improve. I just think the price was a bit high ( especially when I had the extra stuff put on the couch ) and the urine smell seems just as strong, once it dried. It's more of a cat issue. The service guy was great though.
service was professional, knowledgeable, friendly, as well as timely. He did a fine job. We'll use again.
The carpet cleaning was done without using any harsh chemicals or detergents. The services were performed by knowledgeable technicians. The results were outstanding!
customer service was very good technician was thorough
Our tech was straight up about pricing. What he could do. Carpet came really clean.
Thanks!
That you're quick and effective and make the process so simple. Thanks for all you do!
Safe for children pets
Great cleaning job & customer service, thanks Sam!!!
We saw some spots that he missed. Also, the spots by the top of the stairs, that were really dark, have started to come thru again.
Very professional
The carpets seem to be cleaner with Zerorez then with other carpet cleaning services.
I was quoted one price when I made the appt. and was charged a higher price after the job was done. I was not given full credit for the coupons I received the last time I had cleaning done. I was very disappointed that it felt a bit like a bait and switch.
Everything except the constant barrage of endings aftrr services have been provided. I have already completed four surveys indicating how pleased I am with the end result, I am not pleased with the emails and requests for survey completion.
The guys did a great job. Second time using Zerorez!
Well honestly I just don't think my carpet looks much better if any better at all. Disappointed that it doesn't look like my carpets don't look bette after spending $400 on them.
Everything!
No chemicals, dries quickly, very friendly employees.