Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33728 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 29, 2017 — Rated 10 out of 10 by C.W. Zerorez Salt Lake City
What do you like about our products and services?

Great job! Worked fast and I will be using them again.

Report a concern   November 29, 2017 — Rated 10 out of 10 by A.R. Zerorez Salt Lake City
What do you like about our products and services?

Did a good job. Rug is clean and dried in a few hours. Very satisfied.

Report a concern   November 28, 2017 — Rated 10 out of 10 by R.S. Zerorez Salt Lake City
What do you like about our products and services?

The technician was very polite and diligent in his work. There were some spots we were concerned about and he cleaned them right out. Very satisfied/

Report a concern   November 28, 2017 — Rated 10 out of 10 by B.K. Zerorez Salt Lake City
What do you like about our products and services?

Good service

Report a concern   November 28, 2017 — Rated 10 out of 10 by D.J. Zerorez Salt Lake City
What do you like about our products and services?

Friendly young man and very knowledgeable I like the way it clean

Report a concern   November 28, 2017 — Rated 10 out of 10 by N.N. Zerorez Salt Lake City
What do you like about our products and services?

Your tech cleaned my carpet spotless when I truly thought there was no way he could do anything but lighten the dark traffic patterns.

Report a concern   November 28, 2017 — Rated 9 out of 10 by S.T. Zerorez Salt Lake City
What do you like about our products and services?

The efficient method of cleaning and the zero residue.

Report a concern   November 28, 2017 — Rated 10 out of 10 by K.G. Zerorez Salt Lake City
What do you like about our products and services?

Zerorez is reliable; always here when when they say they're going to be here.

Zerorez is fast and efficient.

Thank you

Report a concern   November 28, 2017 — Rated 10 out of 10 by A.S. Zerorez Salt Lake City
What do you like about our products and services?

Better for the environment, dries quickly, doesn't smell and friendly technicians.

Report a concern   November 28, 2017 — Rated 10 out of 10 by D.B. Zerorez Salt Lake City
What do you like about our products and services?

Evan did a great job. I was impressed with the care he took to make sure the carpet and upholstery was clean.

Report a concern   November 28, 2017 — Rated 10 out of 10 by S.C. Zerorez Salt Lake City
What do you like about our products and services?

carpets look great. Your cleaners are friendly and professional.

Report a concern   November 28, 2017 — Rated 10 out of 10 by S.B. Zerorez Salt Lake City
What do you like about our products and services?

It was great. Everyone and everything happened like you said it would.

Report a concern   November 28, 2017 — Rated 10 out of 10 by R.C. Zerorez Salt Lake City
What do you like about our products and services?

You have helpful , polite employees that do a great job above and beyond what is required! Thanks

Report a concern   November 28, 2017 — Rated 10 out of 10 by P.R. Zerorez Salt Lake City
What do you like about our products and services?

Chandler did a great job and was most accommodating. I have already recommended your service to my daughter-in-law.

Report a concern   November 28, 2017 — Rated 10 out of 10 by J.M. Zerorez Salt Lake City
What do you like about our products and services?

My carpets look great. The technician did a wonderful job. The process was fast and easy. Thank you!

Report a concern   November 28, 2017 — Rated 10 out of 10 by S.B. Zerorez Salt Lake City
What do you like about our products and services?

The technician was very helpful and friendly. He explained what he was doing and why but at the same time I didn't feel pressured to upgrade or do more. It was all really comfortable and I love that. The carpet looks amazing!!!

Report a concern   November 28, 2017 — Rated 10 out of 10 by L.M. Zerorez Salt Lake City
What do you like about our products and services?

Comes clean and stays clean

Report a concern   November 28, 2017 — Rated 10 out of 10 by L.G. Zerorez Salt Lake City
What do you like about our products and services?

Your guy that came out was incredible. Great Tech.

Report a concern   November 28, 2017 — Rated 10 out of 10 by L.B. Zerorez Salt Lake City
What do you like about our products and services?

The tech took the time to consider what I needed and did not recommend doing more than necessary and applicable.

Report a concern   November 28, 2017 — Rated 10 out of 10 by C.F. Zerorez Salt Lake City
What do you like about our products and services?

My technician did a great job. He was friendly and very thorough. My carpets look great.

Report a concern   November 28, 2017 — Rated 10 out of 10 by E.R. Zerorez Salt Lake City
What do you like about our products and services?

How clean it looks.

I am still waiting for my receipt I paid in cash and I was told I will get a receipt via email, I have not gotten it get.

Report a concern   November 28, 2017 — Rated 10 out of 10 by D.R. Zerorez Salt Lake City
What do you like about our products and services?

Very thorough!

Report a concern   November 28, 2017 — Rated 10 out of 10 by K.S.C. Zerorez Salt Lake City
What do you like about our products and services?

The carpet was cleaned better than we had hoped for.

Report a concern   November 28, 2017 — Rated 10 out of 10 by P.I. Zerorez Salt Lake City
What do you like about our products and services?

Very knowledgeable and personal cleaner. Would recommend him to everyone. Thank you for the great experience with carpet cleaning. They were very good in keeping me up dated when the cleaner would come and it was great planning the day with them.

Report a concern   November 27, 2017 — Rated 8 out of 10 by N.D. Zerorez Salt Lake City
What could we do to improve?

Our carpets turned out great! One room in particular had a terrible urine smell and we are very satisfied with the outcome. The technician was polite and did a great job. My only complaint is that it felt like a bait-and-switch kind of deal. When I called for a quote and explained what issues our carpet had, we were quoted about $170 for three rooms and our stairs. We did end up adding an additional room and a hallway, however the price jumped up to around $550 for the additional pre-treatment. It felt deceiving to have explained the issues over the phone, get a reasonable quote, and then have the price triple because I wasn't told over the phone that the urine would most likely require additional (and costly) services. While I am satisfied with the results, we weren't happy with the misleading quote. I would hire ZeroRez again. My husband would not.

Report a concern   November 27, 2017 — Rated 10 out of 10 by J.T. Zerorez Salt Lake City
What do you like about our products and services?

The technician sent to do the job was superior in all ways, did a terrific job, and offered helpful tips for other cleaning areas. Rate him five stars, or highest rating.

Report a concern   November 27, 2017 — Rated 7 out of 10 by L.H. Zerorez Salt Lake City
What could we do to improve?

There was one small spot that was obviously not done. It left a small triangle of dark against the nice clean carpet. Fortunately, it is not in an obvious spot. But was still disappointing when I found it.

Report a concern   November 27, 2017 — Rated 10 out of 10 by R.M. Zerorez Salt Lake City
What do you like about our products and services?

The carpet cleaned up very nicely

Report a concern   November 27, 2017 — Rated 10 out of 10 by N.B. Zerorez Salt Lake City
What do you like about our products and services?

It was my first time trying Zerorez - I like the way the carpet looks and also the chairs that were cleaned. If they stay clean longer that will be a real plus. The young man who did the cleaning was very neat and tidy and went about his work in an accomplished manner and was quick.

Report a concern   November 27, 2017 — Rated 9 out of 10 by M.L. Zerorez Salt Lake City
What do you like about our products and services?

Tech was great, very helpful and friendly.


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