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based on 33715 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I appreciated the call to confirm my appointment. The technician was helpful and gave good advice. It is a large house and he worked late to finish it. He took care not to damage any walls or furniture. I was pleased with the job.
Empowered water instead of chemicals to clean the carpet.
For me, the tech that came to clean my carpets. He listened, was honest, worked hard, was clean and respectful of my home, interacted with my kids that wouldn’t leave him alone, and did a thorough job. He was great! That alone will make me a repeat customer. I love that Zerorez leaves the carpet feeling clean and not crunchy like other services do.
Zerorez does an amazing job! They were able to remove old stains that had been previously "cleaned" by other companies and my carpet looks great! Their technicians are always very friendly, and are careful to protect wall corners from damage from the hoses. The carpet dries in half the time of other cleaners and is never crunchy after.
If it does all you say it does it is worth every penny.
1..the thoroughness of the cleaning job.
2..how clean it made my carpets!
3..the friendliness of the young men who did the job, and
4..kindness and courtesy of the office staff.
Everything smells clean & fresh. Not soapy. I love that! I’ve also been so impressed with each man we have had in the past cleaning our carpets in our home. So professional, non judgmental and so pleasant to work with.
Zerorez uses pet friendly products and the process really leaves the carpets clean.
Pricing was a little high for the stairs.
Great technicians, my carpets and furniture look great
I liked that the technician patiently explained to my kids how the process worked. He was super friendly and made sure he got every area we asked for.
Service technician was very professional and did a great job! I will definitely use Zerorez again!
Sean B
Tooele
Quality work. Fair price. Techs are very friendly and careful to not make a mess and protect furniture and walls.
Great service! I've used Zerorez twice and was very happy both times.
I wouldn't use anyone other than Zerorez to clean my carpets. I have been using them for years. Love the idea of no soap residue left in the carpet. The guys are always good to work with and do a great job.
I am very satisfied with the work and the results.
The man who came to clean was friendly, right on time, and my carpet looked really nice. I appreciated knowing that there was no "residue" left and my carpet dried in good time.
Work a little harder on stains.
Very professional and very thorough - no hidden fees or agenda.
Carpets dry fast.
Zac, the young man who cleaned our carpets again this year did another excellent job. He was v thorough in his explanation of how he could treat a specific spot in our carpet and cleaned each room carefully. We appreciated him being on time and his desire to do a good job. Thanks Zac and thanks Zerorez.
Very professional and friendly. Took the time to answer questions and treat me as a person not just a name.
No chemicals. Clean carpets. Friendly, professional, and cooperative technicians.
The young men that came to the house were very friendly and helpful. They did a great job!
It was quick and done well. The two guys who did the work were friendly and efficient. Great price for the quality of the work.
Dan was OUTSTANDING.
Professional
Courteous
Helpful
On time
Efficient
Educational - I really appreciate the ZeroRez process now and will exclusively use your services henceforth.
Truly, I would have expected Dan to be running the company, he was so professional!
I am a physician with 22 years in practice. I know people. Dan is a tremendous asset to your company. You would do well to honor and financially compensate him beyond what is normal. He's worth it for the impressive effect he has so naturally to promote your company.
You have me as a customer now and I will insist on having Dan be the technician for all subsequent business.
Thank you for such a positive experience!
We enjoyed our experience and the service man was prompt and very good and exceeded our expectations.
Kind, efficient technician. No chemicals. Jacob was very professional and went out of his way to make sure I was happy.
Very friendly and professional. Gave me a thorough explanation of the service and what I could expect. Was very competent and hard working.
I was surprised that we were charged the full $120 to clean our couch when the technician only cleaned half of the couch. the person who scheduled our visit indicated that there would be a price reduction if the complete couch was not cleaned.