Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 31772 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 19, 2019 — Rated 10 out of 10 by D.C. Zerorez Salt Lake City
What do you like about our products and services?

I appreciate that you wanted to redo our job. Angelo did great and the floor dried in just a few hours this time like we have experienced so often in the past. Many thanks.
Dave and Susan Last name removed

Report a concern   May 19, 2019 — Rated 10 out of 10 by L.B. Zerorez Salt Lake City
What do you like about our products and services?

Zero residue. Great. Tech--very helpful!

Report a concern   May 18, 2019 — Rated 9 out of 10 by R.S. Zerorez Salt Lake City
What do you like about our products and services?

The carpet looks really good and smells good also. Time will tell about the results.

Report a concern   May 18, 2019 — Rated 10 out of 10 by J.L. Zerorez Salt Lake City
What do you like about our products and services?

My tech was friendly, informative and a hard worker. I would request him again!

Report a concern   May 18, 2019 — Rated 10 out of 10 by M.R. Zerorez Salt Lake City
What do you like about our products and services?

They stay with it until the get it right and CLEAN!

Report a concern   May 18, 2019 — Rated 7 out of 10 by D.M. Zerorez Salt Lake City
What could we do to improve?

Did not Finnish the job to clean the wood floors, Only 2 machines in this branch of the company. Doesn't make sense to me and they are both broken

Report a concern   May 18, 2019 — Rated 10 out of 10 by Sally Humeniuk Zerorez Salt Lake City
What do you like about our products and services?

The young man who came to clean our house, Hunter, absolutely sold us on Zerorez. He walked through with us, informing us of the benefits of Zerorez and helped us see any areas where we needed extra attention. He was super nice, not at all pushy, and knew what he was talking about. He did a thorough job and cleaned areas we didn't think could get clean. He was efficient as well.

Report a concern   May 18, 2019 — Rated 10 out of 10 by K.T. Zerorez Salt Lake City
What do you like about our products and services?

The water , the carpet drys do fast !

Report a concern   May 18, 2019 — Rated 10 out of 10 by V.S. Zerorez Salt Lake City
What do you like about our products and services?

Very satisfied with all aspects of your service!

Report a concern   May 18, 2019 — Rated 10 out of 10 by Aprille Wallis Zerorez Salt Lake City
What do you like about our products and services?

I loved the tech that came! He was very courteous and helpful. He got the job done quickly and my carpets look amazing! Thank you!

Report a concern   May 17, 2019 — Rated 10 out of 10 by J.C. Zerorez Salt Lake City
What do you like about our products and services?

It was very professional. My showers, tile, and carpets looked amazing after cleaning.

Report a concern   May 17, 2019 — Rated 10 out of 10 by J.P. Zerorez Salt Lake City
What do you like about our products and services?

Our Zerorez technician was a pro. He was polite, friendly, and did an amazing job. He also walked through and gave me a detailed explanation once he was finished, which I really appreciated.

Report a concern   May 17, 2019 — Rated 10 out of 10 by Breanna Olaveson Zerorez Salt Lake City
What do you like about our products and services?

Good work, nice and dry very quickly afterward.

Report a concern   May 17, 2019 — Rated 9 out of 10 by Justin Haddon Zerorez Salt Lake City
What do you like about our products and services?

more transparent pricing to order services the May special was good but if you needed anything, in addition to the services advertised, the cost was high.

The 2 gentlemen that helped us out were great 10's.

overall I was happy to get the rugs cleaned and for the work to be done well.

Report a concern   May 17, 2019 — Rated 10 out of 10 by C.N. Zerorez Salt Lake City
What do you like about our products and services?

The best cleaning I have ever had. MY carpets look great.

Report a concern   May 17, 2019 — Rated 10 out of 10 by R.H. Zerorez Salt Lake City
What do you like about our products and services?

Nour was great! Very efficient and friendly. Excited to have clean carpets!

Report a concern   May 17, 2019 — Rated 10 out of 10 by L.J. Zerorez Salt Lake City
What do you like about our products and services?

I like that you don't use harsh chemicals.

Report a concern   May 17, 2019 — Rated 10 out of 10 by E.P. Zerorez Salt Lake City
What do you like about our products and services?

My technician Ryan did an excellent job, very professional, on schedule and fast .my carpets are looking like new. I totally recommend this company!!

Report a concern   May 17, 2019 — Rated 10 out of 10 by Angela EarLewine Zerorez Salt Lake City
What do you like about our products and services?

I was very satisfied with my experience with Zerorez. My carpet looks excellent and feels so clean. The guy who came to do the cleaning was very polite and knowledgeable about the products they use to clean the floors. I highly recommend Zerorez and will use them again in the future.

Report a concern   May 16, 2019 — Rated 10 out of 10 by B.L. Zerorez Salt Lake City
What do you like about our products and services?

I love that you don't use chemicals and you always do a great job. Jared was very professional and did great.

Report a concern   May 16, 2019 — Rated 10 out of 10 by C.S. Zerorez Salt Lake City
What do you like about our products and services?

The service tech was great! He explained everything and did a really good job on our carpet.

Report a concern   May 16, 2019 — Rated 10 out of 10 by T.N. Zerorez Salt Lake City
What do you like about our products and services?

The service was prompt, technician was friendly and thorough, and prices were fair.

Report a concern   May 16, 2019 — Rated 10 out of 10 by G.H. Zerorez Salt Lake City
What do you like about our products and services?

So far, so good. The technician was absolutely fantastic and honestly seemed to take pride in his work... which may seem like a minor issue for some but that pride in one's work IS what creates great customer experiences.

Report a concern   May 16, 2019 — Rated 10 out of 10 by E.N. Zerorez Salt Lake City
What do you like about our products and services?

Very happy with the service and results.
Jacob did a fantastic job.

Report a concern   May 16, 2019 — Rated 10 out of 10 by S.L. Zerorez Salt Lake City
What do you like about our products and services?

We are very pleased with the results and with the professionalism of our technician James. He was able to remove a pet stain that another carpet cleaning company could not.
We will definitely use again.
Thank you for exceeding our expectations.

Report a concern   May 16, 2019 — Rated 10 out of 10 by Sandra Spencer Zerorez Salt Lake City
What do you like about our products and services?

As always.Great Job!

Report a concern   May 16, 2019 — Rated 10 out of 10 by K.B. Zerorez Salt Lake City
What do you like about our products and services?

Everything was quick and cleaned everything we need! Thank you for being so efficient.

Report a concern   May 16, 2019 — Rated 10 out of 10 by Natalie Anderson Zerorez Salt Lake City
What do you like about our products and services?

Your technician carefully explained my choices and gave recommendations to help me get the most for my money. He then used your equipment to get my carpet looking 10x better than before.

Report a concern   May 16, 2019 — Rated 10 out of 10 by J.A. Zerorez Salt Lake City
What do you like about our products and services?

Clean carpets without the residue.

Report a concern   May 16, 2019 — Rated 0 out of 10 by L.S. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

My carpet it very stiff and crunchy the guy that came out sucks nice guy but sucks at cleaning carpets and listening to customers. To clean my carpet the second time he used this scrubbing Machine and sprayed a little water in a little weed sprayer and left and bow my carpet has a brown tint to it when its a nice blue color and i am still finding carpet fibers from the last house he did with that scrubber in my carpet and now after that my carpet loosing its fiber chunks Every time i vacuum. I am very disappointed with the service I feel my carpets are worse than they were before he cleaned him. And now I’m looking at having to replace my carpet in my home that just got new carpet in December 2017 this was the first cleaning it got and now i cant walk on it bare footed because it hurts my feet. Before it was like walking on a cloud now like a gravel path bare foot


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