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31772 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Zero residue. Great. Tech--very helpful!
The carpet looks really good and smells good also. Time will tell about the results.
My tech was friendly, informative and a hard worker. I would request him again!
They stay with it until the get it right and CLEAN!
Did not Finnish the job to clean the wood floors, Only 2 machines in this branch of the company. Doesn't make sense to me and they are both broken
The young man who came to clean our house, Hunter, absolutely sold us on Zerorez. He walked through with us, informing us of the benefits of Zerorez and helped us see any areas where we needed extra attention. He was super nice, not at all pushy, and knew what he was talking about. He did a thorough job and cleaned areas we didn't think could get clean. He was efficient as well.
The water , the carpet drys do fast !
Very satisfied with all aspects of your service!
I loved the tech that came! He was very courteous and helpful. He got the job done quickly and my carpets look amazing! Thank you!
It was very professional. My showers, tile, and carpets looked amazing after cleaning.
Our Zerorez technician was a pro. He was polite, friendly, and did an amazing job. He also walked through and gave me a detailed explanation once he was finished, which I really appreciated.
Good work, nice and dry very quickly afterward.
more transparent pricing to order services the May special was good but if you needed anything, in addition to the services advertised, the cost was high.
The 2 gentlemen that helped us out were great 10's.
overall I was happy to get the rugs cleaned and for the work to be done well.
The best cleaning I have ever had. MY carpets look great.
Nour was great! Very efficient and friendly. Excited to have clean carpets!
I like that you don't use harsh chemicals.
My technician Ryan did an excellent job, very professional, on schedule and fast .my carpets are looking like new. I totally recommend this company!!
I was very satisfied with my experience with Zerorez. My carpet looks excellent and feels so clean. The guy who came to do the cleaning was very polite and knowledgeable about the products they use to clean the floors. I highly recommend Zerorez and will use them again in the future.
I love that you don't use chemicals and you always do a great job. Jared was very professional and did great.
The service tech was great! He explained everything and did a really good job on our carpet.
The service was prompt, technician was friendly and thorough, and prices were fair.
So far, so good. The technician was absolutely fantastic and honestly seemed to take pride in his work... which may seem like a minor issue for some but that pride in one's work IS what creates great customer experiences.
Very happy with the service and results.
Jacob did a fantastic job.
We are very pleased with the results and with the professionalism of our technician James. He was able to remove a pet stain that another carpet cleaning company could not.
We will definitely use again.
Thank you for exceeding our expectations.
As always.Great Job!
Everything was quick and cleaned everything we need! Thank you for being so efficient.
Your technician carefully explained my choices and gave recommendations to help me get the most for my money. He then used your equipment to get my carpet looking 10x better than before.
Clean carpets without the residue.
My carpet it very stiff and crunchy the guy that came out sucks nice guy but sucks at cleaning carpets and listening to customers. To clean my carpet the second time he used this scrubbing Machine and sprayed a little water in a little weed sprayer and left and bow my carpet has a brown tint to it when its a nice blue color and i am still finding carpet fibers from the last house he did with that scrubber in my carpet and now after that my carpet loosing its fiber chunks Every time i vacuum. I am very disappointed with the service I feel my carpets are worse than they were before he cleaned him. And now I’m looking at having to replace my carpet in my home that just got new carpet in December 2017 this was the first cleaning it got and now i cant walk on it bare footed because it hurts my feet. Before it was like walking on a cloud now like a gravel path bare foot
I appreciate that you wanted to redo our job. Angelo did great and the floor dried in just a few hours this time like we have experienced so often in the past. Many thanks.
Dave and Susan Last name removed