Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 31772 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 15, 2019 — Rated 10 out of 10 by C.P. Zerorez Salt Lake City
What do you like about our products and services?

Very professional service
Very happy with the results

Report a concern   May 15, 2019 — Rated 10 out of 10 by S.T. Zerorez Salt Lake City
What do you like about our products and services?

Easy schedule

Report a concern   May 15, 2019 — Rated 10 out of 10 by Rachel Spencer Zerorez Salt Lake City
What do you like about our products and services?

They were on time, quick, and did a great job! No residue like other cleaners! Dried super fast with no fan or anything!
Report a concern   May 15, 2019 — Rated 10 out of 10 by B.P. Zerorez Salt Lake City
What do you like about our products and services?

These guys were awesome

Report a concern   May 15, 2019 — Rated 0 out of 10 by A.P. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

We felt it was EXTREMELY false advertising in the quotes that were given. Super over priced and Not happy with how expensive it was. Will never use again.

Report a concern   May 15, 2019 — Rated 10 out of 10 by S.T. Zerorez Salt Lake City
What do you like about our products and services?

Professional technicians. Easy process.
Report a concern   May 15, 2019 — Rated 10 out of 10 by MaryBeth Strong Zerorez Salt Lake City
What do you like about our products and services?

Prompt, fast service. Very professional tech. Carpet looks as good as new! And the dry time was amazing!

Report a concern   May 15, 2019 — Rated 0 out of 10 by L.P. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

The technician did a horrible job! The area rug looked worse after he was done. Since I was so unhappy and not confident that Zero Rez could do it right, I hired another company to do the job right. I would like the $160 I paid to be refunded!

Name removed
Phone number removed

Report a concern   May 15, 2019 — Rated 10 out of 10 by T.L. Zerorez Salt Lake City
What do you like about our products and services?

The process, the promptness, the staff in particular!!!! The two young guys who came out to my property were clean well kept, well spoken and seemed to care about my home!!
Report a concern   May 15, 2019 — Rated 10 out of 10 by S.A. Zerorez Salt Lake City
What do you like about our products and services?

Great service - friendly and a desire to make the customer happy with the job.
Report a concern   May 15, 2019 — Rated 10 out of 10 by Julie Harrison Zerorez Salt Lake City
What do you like about our products and services?

Prompt, clean, helpful and great service!
Report a concern   May 15, 2019 — Rated 10 out of 10 by Sandy Lai Zerorez Salt Lake City
What do you like about our products and services?

Great service and great people to work with
Report a concern   May 15, 2019 — Rated 10 out of 10 by B.O. Zerorez Salt Lake City
What do you like about our products and services?

They came the same day I called. They were able to get out all of the spots in my carpet. I’m so happy with the results!
Report a concern   May 14, 2019 — Rated 9 out of 10 by J.J. Zerorez Salt Lake City
What do you like about our products and services?

Everything was great, job well done by Jaden. But today when I went out of my office I saw a hole in the wall from the doorknob which wasn't there before. I took a picture and maybe send you them to you to talk about fixing that hole in the wall.
Report a concern   May 14, 2019 — Rated 10 out of 10 by Analia van Dyck Zerorez Salt Lake City
What do you like about our products and services?

Your technician was friendly, prompt, attentive to details, and thorough.

Report a concern   May 14, 2019 — Rated 10 out of 10 by C.D. Zerorez Salt Lake City
What do you like about our products and services?

The technician was great! He was very thorough in his explanations of things and explained the advantages of additional services I wasn't planning on. He wasn't pushy with trying to sell my additional services but just explained the situation well and I ended up buying them. He was great!
Report a concern   May 14, 2019 — Rated 10 out of 10 by J.T. Zerorez Salt Lake City
What do you like about our products and services?

Great products and great people

Report a concern   May 14, 2019 — Rated 9 out of 10 by C.D. Zerorez Salt Lake City
What do you like about our products and services?

Quality, efficient service
Report a concern   May 14, 2019 — Rated 10 out of 10 by S.B. Zerorez Salt Lake City
What do you like about our products and services?

Good professional service, good product
Report a concern   May 14, 2019 — Rated 10 out of 10 by R.B. Zerorez Salt Lake City
What do you like about our products and services?

No smelly stuff, everything is so clean!
Report a concern   May 13, 2019 — Rated 8 out of 10 by F.D. Zerorez Salt Lake City
What could we do to improve?

Continued wonderful job!
Report a concern   May 13, 2019 — Rated 9 out of 10 by J.F. Zerorez Salt Lake City
What do you like about our products and services?

I like the promotions. The technician was pleasant. The carpets look nice.
Report a concern   May 13, 2019 — Rated 10 out of 10 by C.A. Zerorez Salt Lake City
What do you like about our products and services?

carpets got cleaned and dried without residue.
Report a concern   May 13, 2019 — Rated 10 out of 10 by E.W. Zerorez Salt Lake City
What do you like about our products and services?

Friendly service. Very professional and informative about carpet types, life expectancy and how to care for them. Carpet looks great.
Report a concern   May 13, 2019 — Rated 10 out of 10 by Barbara Tate Zerorez Salt Lake City
What do you like about our products and services?

Great guys, dis good work
Report a concern   May 12, 2019 — Rated 10 out of 10 by Kelley Kowalski Zerorez Salt Lake City
What do you like about our products and services?

Friendly and effective!
Report a concern   May 12, 2019 — Rated 5 out of 10 by A.S. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

My carpet still stinks
Report a concern   May 12, 2019 — Rated 10 out of 10 by L.H. Zerorez Salt Lake City
What do you like about our products and services?

the carpets look amazing, the technician was courteous. He didn't try to hard sale me extras but did recommend them. The price was reasonable.
Report a concern   May 12, 2019 — Rated 10 out of 10 by Nate Russell Zerorez Salt Lake City
What do you like about our products and services?

My carpet technician was super HOT.

I’d tap that.

Report a concern   May 12, 2019 — Rated 10 out of 10 by L.B. Zerorez Salt Lake City
What do you like about our products and services?

Fantastic services. Friendly and very knowledgeable. Love the clean feel and smell of the products. Major difference than with a company using chemical cleaning products, the odors that stick around make me sick. Didn’t have that problem at all!

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