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31769 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
They were so professional and handled all of my concerns.
The carpet got cleaned below the surface. The technician, Roy, was friendly, wore shoe covers, and explained the cost of the service up front. He was knowledgeable about the Zerorez system and guarantee.
The service representative listened very carefully to what I wanted, did an excellent job of cleaning, and then asked me to check it over. Everything was done very well. I would definitely call Zerorez the next time I need my carpets cleaned.
The technicians are friendly and trustworthy. The job is well done.
Great work. Love the technicians who come to my home. They are professional and personable. My carpets don't have that stiff feel after they dry and there is no "wonky" smell.
They did a great job! My carpets look beautiful.
Great service and my carpets look like new. I had my carpets installed in 2007 and haven't been cleaned since installation. I was to afraid to have them cleaned because the carpets seem to never be the same. I was so pleased with the results and now will have the cleaned on a more regular basis.
Price was perfect and Conrad was very polite and professional.
Wendy L Wagner
Tyler did a great job. So pleasant and the carpets look great!
Everything! Employees were exceptional! I wouldn't hesitate to have them come back. They were very informative of the product and process.
Prompt service, price, attention to detail and good, responsible employees
prompt, efficient, knowledgeable, and the carpets look and smell good.
Polite, knowledgeable and did a great job!
The young man was clean,well mannered,and a very hard worker.He took time to explain how the process worked.I think his name was Jake.I enjoyed his company.Carpets look great.
The tech seemed very knowledgeable about carpets and worked very hard to do a great job. Ours is an older carpet but looks great today.
Get the carpets clean and love the treatment for pets. Service guys are professional and have good knowledge. Ben was great!
Zerorez has the nicest and helpful , knowledgeable carpet cleaners. My carpets always look bright and clean when he leaves. Thanks J Last name removed
Great quality and good communication.
Job well done. Doesn’t leave carpet too wet like others. Will communicate about what is going on I know it’s clean when it’s done
Friendly technicians who did a great job on my carpets
The staff was very friendly, and the servuce very professional. My carpets looked like new adter they finished cleaning them. I am a happy customer and I will have them come again.
-Easy to schedule & kept me posted when to expect arrival the day of cleaning.
-Price very reasonable
-very pleased with result even in very soiled areas and appreciate no harsh detergents to preserve my carpets
Services and personnel
Jacob and Jeremiah were courteous, clean, and efficient. Everything was explained very clearly as to what they could do and they listened to and took care of all questions I had.
Ann Last name removed
Your service tech was very knowledgeable & did a great job.
The carpets look amazing and dried very clean. So nice that there is no residue or smell. My carpets look better then they have in years.
They were efficient and thorough! My carpets look great. And because it is Zerorez I know they are very clean!
Your technician was the best! What a hard worker and what great service! Excellent job!
We liked how quickly it dried!
I waited 4 hours for someone to come. I would like a person to be at my home when I make an appointment time. When you sent someone else he came and did a great job. The best I have ever had. The gentleman was great. Cleanest I have ever had. Just need to wo;rk on your appointment system.
Prompt service and availability