Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 31769 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 15, 2019 — Rated 10 out of 10 by E.E. Zerorez Salt Lake City
What do you like about our products and services?

Great service! On-time! And a job well-done on my carpets!

Report a concern   September 15, 2019 — Rated 10 out of 10 by Ivy Snieder Zerorez Salt Lake City
What do you like about our products and services?

Job well done. Dried fast. Smells clean. Quick but thorough.

Report a concern   September 15, 2019 — Rated 10 out of 10 by G.H. Zerorez Salt Lake City
What do you like about our products and services?

Jared was very helpful and he did an amazing job. Our carpet was horrible and he made it look like new. I will for use Zerorez again.

Report a concern   September 15, 2019 — Rated 8 out of 10 by K.P. Zerorez Salt Lake City
What could we do to improve?

Austin was great, just wish I was told that my floors would still be wet 24+ hours after they were cleaned, other than that they look and smell great, better than they ever have

Report a concern   September 15, 2019 — Rated 10 out of 10 by F.S. Zerorez Salt Lake City
What do you like about our products and services?

Carpets are clean and stay clean. They dry quickly)!

Report a concern   September 15, 2019 — Rated 0 out of 10 by A.C. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

I paid more than twice what I was quoted and it's not clean.

Report a concern   September 15, 2019 — Rated 10 out of 10 by K.S. Zerorez Salt Lake City
What do you like about our products and services?

It was quick, could be walked on immediately and some places dried within an hour. The technician was friendly and answered all my questions.

Report a concern   September 15, 2019 — Rated 8 out of 10 by L.S. Zerorez Salt Lake City
What could we do to improve?

There was a bit of dirty "splash" left behind on some walls and baseboards. But my carpet feels so nice!

Report a concern   September 15, 2019 — Rated 10 out of 10 by G.W. Zerorez Salt Lake City
What do you like about our products and services?

We are very pleased with the quality of cleaning, the helpfulness of the operators and the timelyness of the job.

Report a concern   September 15, 2019 — Rated 10 out of 10 by D.M. Zerorez Salt Lake City
What do you like about our products and services?

Very clean cut young man and thorough job. A little surprised by the extra cost of just cleaning a small path up the middle of our walk in closets which were no more than a bifold closet. Also we’ll have to see if the $90 extra cost for the sealant is worth it. Carpets came out nice and clean, but do take a little longer than expected to dry in the closets and basement rooms

Report a concern   September 15, 2019 — Rated 10 out of 10 by Andrea Bray Zerorez Salt Lake City
What do you like about our products and services?

The ZEroREZ person who came to our home had the best personality and so willing to help with suggestions and made old carpet look so much better. He texted pictures after he was done.

Report a concern   September 15, 2019 — Rated 10 out of 10 by Crystal Lund Zerorez Salt Lake City
What do you like about our products and services?

Thorough, good mannered, friendly employees! My carpet and tile always look amazing afterwards and I love not feeling any residue afterward!

Report a concern   September 15, 2019 — Rated 10 out of 10 by A.A. Zerorez Salt Lake City
What do you like about our products and services?

Came back to fix a few spots. Overall the carpet looks great

Report a concern   September 14, 2019 — Rated 10 out of 10 by Grace Rex Zerorez Salt Lake City
What do you like about our products and services?

My carpets look amazing. My stone entry is better than ever and the man who did it was so nice and great to have in my home!

Report a concern   September 14, 2019 — Rated 10 out of 10 by M.N. Zerorez Salt Lake City
What do you like about our products and services?

Every stain I pointed out was removed. Red Gatorade, pink lipstick, pink chapstick, and blue crayon in a whiter cloth chair. It was worth the extra money.

Report a concern   September 14, 2019 — Rated 8 out of 10 by K.O. Zerorez Salt Lake City
What could we do to improve?

The tile and grout looked wonderful! The carpet not so much.

Report a concern   September 14, 2019 — Rated 9 out of 10 by C.C. Zerorez Salt Lake City
What do you like about our products and services?

Great service, friendly technicians.

Report a concern   September 14, 2019 — Rated 10 out of 10 by H.B. Zerorez Salt Lake City
What do you like about our products and services?

That you don’t use chemicals and it looks amazing

Report a concern   September 14, 2019 — Rated 10 out of 10 by L.N. Zerorez Salt Lake City
What do you like about our products and services?

The guys that came were amazing and did an awesome job!

Report a concern   September 14, 2019 — Rated 10 out of 10 by J.B. Zerorez Salt Lake City
What do you like about our products and services?

always good service, and young men that do a good job

Report a concern   September 14, 2019 — Rated 8 out of 10 by K.D. Zerorez Salt Lake City
What could we do to improve?

There were just a few areas that had particles where the carpet & tile reach. They were not cleaned thoroughly.

Report a concern   September 14, 2019 — Rated 3 out of 10 by G.S. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

Steps were left sopping wet and needed two days to somewhat dry out. Technician missed areas/spots in the Master Bedroom.

Report a concern   September 14, 2019 — Rated 10 out of 10 by K.D. Zerorez Salt Lake City
What do you like about our products and services?

The carpet looks like new.

Report a concern   September 14, 2019 — Rated 10 out of 10 by Angela Lawrence Zerorez Salt Lake City
What do you like about our products and services?

The staff is super friendly and timely. The actual carpet cleaning was quick and easy. And the result is amazing!! My carpets look incredible and feel clean. I haven’t cleaned my carpets in 10 years. I didn’t think I would see much of a result. Wow! Thank you!

Report a concern   September 14, 2019 — Rated 10 out of 10 by J.W. Zerorez Salt Lake City
What do you like about our products and services?

Efficient, easy to work with, pleasant staff, good results.

Report a concern   September 14, 2019 — Rated 9 out of 10 by J.B. Zerorez Salt Lake City
What do you like about our products and services?

When I tell you I have an area I’d like you to pay special attention to and you actually do it! Friendly service explain what your doing.

Report a concern   September 14, 2019 — Rated 10 out of 10 by L.B. Zerorez Salt Lake City
What do you like about our products and services?

My carpets look great! I’m very pleased.
The carpet cleaner Amilio was very polite, friendly and thorough,

Report a concern   September 13, 2019 — Rated 10 out of 10 by A.L. Zerorez Salt Lake City
What do you like about our products and services?

Best Carpet Cleaners!! Zerorez always does an Amazing job cleaning my carpets!

Report a concern   September 13, 2019 — Rated 10 out of 10 by A.H. Zerorez Salt Lake City
What do you like about our products and services?

Excellent service, friendly knowledgeable technician.

Report a concern   September 13, 2019 — Rated 10 out of 10 by K.S. Zerorez Salt Lake City
What do you like about our products and services?

your service agent was very polite and did a great job.


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