Client Testimonials

Kevin was great and did a very thorough job. Thanks!

Technicians are professional, reliable and do their jobs efficiently. Carpets always look great!

Always do a great job!

You guys are always great! Your techs are very efficient and helpful and always on time. Thank you!

I really appreciated the carpet analysis to determine the best plan for cleaning the carpets. The communication was good but the time management not so great. The calls kept coming to give me timing updates but the time kept getting pushed back and made me late for my afternoon appointments.

Kevin was a really hard worker. I would request him next time we use Zeroeze.

Your service was great and Nick did a great job it’s the little things that make the biggest impression .

I like the professionalism and knowledge of the staff. Also, last year I had two stubborn stains that did not come out the first time Zerorez was out to the house. They came back, at no charge, and were able to get the stains out the second time. One year later, the stains (one was a 4 month old coffee stain) have not returned. I was not made to feel like I was being a burden or a nuisance and I appreciate the caring service provided.

The property you treated was a rental owned by me. I appreciated that fact that, other than my first phone call to you, you coordinated everything with the tenant. I did not have to be present, and the billing was handled very simply over the phone at the time the job was done. I have since been to the house, and am happy to report that the old, stained carpet looks like new.

Sean and Nick were extremely friendly and professional. They fully explained all the procedures and products and even helped me secure my pets in a bedroom before the cleaning process. They were miracle workers in getting out a stain that other companies had tried to get out (but couldn't), and even got the dirt out of the edges of my stairs. I'm a Zerorez customer for life!!

Prompt, called ahead, polite and communicative.

I do not like the fact I had a $121 quote, that is all the carpet I have in my home. He cleaned a 7’x7’ area rug to bring me closer to the $140 minimum service charge. The $121 quickly went to $178 and I tipped the driver $15. I would likely use on a regular reoccurring, scheduled basis if I could pay for the amount of carpet in my home. I should have just paid the $140 minimum.

I like the option of a “healthier “ clean! We’ve used Zerorez twice and have been super impressed both times

Young man was great at explaining process!

Two things stuck out about Zerorez: the personable and knowledgeable service provided by our tech Kevin, and the very fast drying time of the carpets after cleaning. Kevin explained how the process works to clean the carpets without the use of harsh chemicals and the protectorate that was available helps keep the carpets clean for a longer period. He was very efficient and finished cleaning the carpets in two bedrooms and the office faster than we thought it would take. We will definitely use their services again and recommend them to our friends.

Friendly, on time, hard working, professional, great service.

Very personable and professional service by Kevin

Expert professionalism from those who knew my problem, knew their products, knew their services. Problem solved!

Professional, courteous, thorough

Sean was very personable (and he liked our Lab rescue) and professional. Our older carpets look almost new. Glad there was a specific treatment for doggy accidents.

Company called several times to let us know when the technician would arrive.

The sale price seemed just right.

Our technician was great. Knew his job and was open to answer questions. He was very complete in all that he did. We will use you again....
We are very satisfied how nice the carper are.....

Very professional service. I like the fact that you don’t use chemicals so that I am comfortable with my grandchildren playing around on the carpet.

Xavier did an excellent job; let us know what we could expect. He told us the coffee stain might not come out entirely and how he would treat it. He also advised us that the hallway and kitchen would clean without a problem. He was respectful, transparent, and worked hard.

perfect, prompt service, prompt scheduling and follow-up. Good job!

Technician was very knowledge and communicative about the process and results I could achieve. Recommend treatments I needed and did not over sell. Very happy with the results

Nick did an excellent job. Removed pet stains and smells. Some of the stains were caused by the former carpet cleaners we used in February. We will certainly use Zerorez again and will not hesitate to refer others to others. Thank you

EXCELLENT WORK AND SERVICE

Kevin, the technician was amazing!

Zerorez was great to work with! From making the appointment, they called a few days in advance to confirm and they driver called 30 minutes before arrival. The carpet cleaner was polite and professional and most important super fast. 5 Stars!

I live that no soaps are used. The results are great! The drying time is less than other carpet cleaning services and no chemical odors! The technician was very knowledgeable and positive.

I like your products because they are enviormentely safe and cleaned the carpet that they looked brand new. Jason did a great job. Nice young man.