Client Testimonials

Carpets look great! All the dark oil stains are out like they never happened.

There expertise,professionalism and friendliness.

Great!

The receptionists are polite and professional. Kevin that came to touch up a job that was doing me the week before was courteous, friendly and knowledgeable. He took such pride in his job. It was a pleasure working with Kevin.

Dried quick and the carpet was noticeably clean. The technician was extremely friendly, knowledgeable and punctual. He talked us through the process and made suggestions on how to maintain the cleanliness. Overall A++

Very knowledgeable technician, broke down the services and associated pricing. Very patient with the older folks, which was very much appreciated.

I am someone with severe chemical sensitivities so using anything with harsh chemicals or toxins in my home is out of the question. I had been putting off having the carpet cleaned because I was worried about the chemicals used and especially the smell left behind. So many carpet cleaning companies claim to be environmentally friendly and toxin free but they really aren’t. I am so glad to have discovered Zerorez because the cleaning methods they use are safe and non toxic. Scheduling was easy, our tech Kevin did a thorough inspection upon arrival and answered any questions. Our carpet is older and somewhat worn but looks fantastic after being cleaned and has new life breathed into it. Dry time was quick too. Best of all there’s no chemical residue or smell left - just fresh, clean carpet. I will definitely use Zerorez again for any carpet or floor cleaning needs I have in the future.

We appreciated the thorough information about your available services and different products. The staff member who did the cleaning was very thorough and informative, which we appreciated. The office stayed in regular contact with us as we scheduled and prepared for the cleaning day. Our carpets -- three different kinds and ages of carpets -- all look great -- and in fact, do not have any residue on them.

The time needed for drying was not accurate for our house and situation. We were told the carpets would be dry if we waited overnight. In fact, it took two overnights before we were able to move back into the rooms.

We think we'll probably continue to use Zerorez. Thank you.

Your technicians are always polite and professional. My last technician, Andrew, was great!

Technician Jordan Perez was very courteous and very thorough and did a great job

On time. Polite. Worked quickly but thoroughly.

Excellent service and I was satisfied with the results. Highly recommend

I didn't think my 35 year old carpet was salvageable. Anthony made it look 100% better.

environmentally friendly, pleasant order that does not linger

They’re environmentally safe s as md no harsh chemicals

We were not pleased with the first attempt on our couch and ottoman. After expressing our thoughts, zerorez responded immediately and rescheduled an additional cleaning at no charge. Everything looks great after the second attempt. Very pleased with the service and follow through

Kevin is super friendly and competent. The process is by far the very best. I have used Zerorez for 20 years and carpets look, feel and smell great and stay clean much longer than traditional carpet cleaning .

The technician was very nice, informative (without being pushy)!! Did a great job.

The technician, Kevin, was excellent. He did a wonderful job. My carpet was clean, it dried incredibly fast, and he even offered tips on spot cleaning going forward.
Definitely would use Zerorez again.

Kevin was Professional and friendly and explained much as I asked questions.
The first time they cleaned my place, I wasn’t thrilled about the results. I’m hoping this time will a lasting and more effective cleaning on cream colored carpets

Showed up in the time window provided

Very professional

Did a great job

Jordan was wonderful, and our carpets look fantastic. We have dogs and a toddler, and our carpets look and smell incredibly fresh. I love how easy it is to schedule online and all of the communication that we get for our appointment (email and text). It’s also great to have someone like Jordan back at our house that remembers our home and pets from years past!

Kevin, the service technician did amazing job on our house. I will definitely rebook this business.

Kevin was amazing - so gracious, friendly and loves his job and it shows. Pristine attention to detail. So efficient and quick without sacrificing quality. I was so impressed with Kevin and his professionalism and customer service. I trusted him and he was very respectful in our home / polite, wore shoe covers, thorough, patient in adjusting services needed in the spot. And my carpets weren’t sopping wet after! Thank you Zerorez!

Pricing was reasonable, tech was friendly and thorough, and most importantly the carpet looked great!

Kevin was very professional

I feel like many of the spots are gotten out.

Efficient and good job.

Our zerorez serviceperson, Kevin, was friendly and explianed in detail what services he would be providing, possible additional or alternative solutions and costs, and duration of services. I'm very satisfied with the quality and speed that my carpets were cleaned, including removing dog urine stains.

Anthony did a wonderful job cleaning my carpets. He arrived on time which I really appreciated and then went right to work. I have used ZeroRez for many years and they never disappoint me with their quality of service.