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Client Testimonials
Very helpful! carpets look great!
Great customer service carpets look great
We were very satisfied with the professionalism of the representatives from Zerorez, the work they performed, and the timely manner in which they cleaned our carpets and tile!
No residue your people are great
You use empowered water, not soap. Technician arrives on time.
Via your website I was able to pick day, time window and cleaning options and received confirmation soon after. Received reminder with confirmation the day before and a call from technician 30 minutes before arrival. Kevin was very kind and quick. I only had small job this time but will definitely use them again.
I also had a very short turnaround time before I needed the rooms usable which is why I used this company in the first place.
Kevin H was an excellent service representative. He was very polite, informative on what he was doing explaining the process in an understandable way. Our rugs not only look great but feel great to walk on again.
Our carpets look new again...not bad for a 30+ year old carpet! All stains were removed by experienced and friendly staff.
Jordan came to clean and seal tile and grout. Unfortunately he had a problem on his truck and had to call for technical help, so project took longer. He finally was able to complete the cleaning of our tile ( a big job ) and will be returning to seal the grout tomorrow, Expensive, but a good investment and I know Jordan does his best, Customer Service is a priority and how one deals with the clients. Recommend Jordan for any future jobs....
The rugs are dry in a day and they are clean. I have called them back to redo some difficult spots and they were extremely accommodating. They are not here all day, they work quickly. They arrived on time and called prior to tell me they were coming. I was extremely satisficed!
Not my first time for use.
Good quality cleaning. Honest evaluation of what can be done and what to expect.
On time and polite staff.
Have recommended to several others
You always have such a helpful and friendly team of professionals.
The service was awesome, from reaching out to me, setting an appointment, to showing up on time and the finished product was great. Jordan explained everything and did a beautiful job in a timely fashion. Would definitely recommend
My bed was clean and spotless!
You tech was very nice and did great work.
products efficient , customer service excels. Jordan came to our home, did a thorough job, and we hope to have him back soon to do our tile.
Rose the scheduler is pleasant and communicative. Your technicians take pride in what they do! Seriously, Kevin was awesome (and Sean with my first service in 2020). Super knowledgeable and funny and FAST!!!! I love that my carpets don't slosh after a cleaning like it does with other companies. The stains come out and stay out, but you stand behind your product if they reappear. No chemical smells!!!!!
Fantastic job and great workers. Thanks alot
The results are unquestionably the best. Dirty carpets look like new. The process of getting appointments is easy and streamlined. Kevin was awesome!
Thank you
Couch looks much better after our service!
It was very nice
Like the way the rug dried quicker than usual. I usually get my rug cleaned in the summer with the warmer weather. But here on January 29 it was cleaned and dried well. I did not want to wait till June and I didn't have to! Kevin gave very good service. Rug looks great...
Great service. Kevin was here when he said he would be. Cleaned three rooms with each included trouble spot due to a large dog. Kevin was a professional yet friendly . My carpets look great and smell better. We have tried other services and this company is the very best. We feel very please with the service and thank you again Kevin.
Kyle my rep. was very professional and had a very friendly and positive attitude. He called to let me know he was heading my way. He explained the advantages of Zerorez and actually encouraged me to watch the dirt and pet stains being lifted out of my soiled carpet. I was impressed!!! He was so excited about the results and really took pride in what he did. I’ve been in sales and working with the public for almost 40yrs. Kyle exemplified an individual who really takes pride and his work, and truly cares and believes in customer satisfaction. True 5 Star service! Kyle met and exceeded all my expectations. He even cleaned my small throw mat for free, so that I’d have a clean carpet to step on getting in and out of my bed. Now that’s service. Very rare these days. Highly recommend Zerorez- satisfied customer for life!!!
Sincerely,
Brent Stephens-Esparto Ca
Outstanding! Professional technicians, wonderful service, and carpets look great Thanks again.
The technician was very friendly and professional. The process was efficient and I really like that there is no use of gross chemicals.
Professional, thorough, safe, on time, no hassles, no surprises, no strong sales pitches to upsell, pheasant service people.
Easy to make appointments, customer service excellent, carpets look great.
Excellent service by the technician (informative, friendly and polite) and very positive results on the carpet and upholstery. Best carpet cleaning service I ever used.
I love that you do not use harsh chemicals. I love how quickly I was able to book an appointment. My tech was very friendly and knowledgeable.