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Client Testimonials
The technician is very polite and very thorough and he knows what he’s doing to bring the carpet back looking very nice
Amazing products to help with pet urine. Technician was the best. Explained everything. I love my clean carpet. Saved me from having to replace it. Thank you!!!
I like that you don’t use harsh chemicals to clean with. Kevin, was extremely nice and helpful with any questions we had.
Your people always do a great job! He had previously cleaned our carpets, was very very professional and did a wonderful job!
First name removed
Friendly technician , the products seem to be high quality.
We did not like being scheduled so late in the day. We spent the whole morning waiting….no phone call. Our time should have more value.
Efficient and timely.
Jordan was great!
Wonderful and professional technician.
The technician, Kevin, was very professional and knowledgeable. He knew all about carpet care, how to get the stains out of my carpet, and what I needed to do to prevent more stains in the future. Even days after he has left, the carpet looks like brand new and no stains have come back. I have used another company and the stains came back within a day or two. I will always use these guys! Highly recommend.
Eliminated pet odor without harsh chemicals
Kevin was our service person. He was outstanding!! He was the best carpet cleaner we have ever had. Taught us a lot about carpet care that no one in past from other companies did. Plus he did the best cleaning we have ever had, not to mention he was super friendly. My Son Chris Brown referred us to you guys and now I know why.
The young lady I talked to for the appointment was also very friendly, efficient and gave us a discount because of the Family referral. She was excellent, so from start to finish you get a gold star 10. You now have two new customers, my Son and now us.
Everything is explained. Service person - Jordan - is personable and on time. Offers solutions to our individual issues.
Cleaning ended up being about 3 times the cost I thought- but i think it was worth the extra services we got re: pet stains and reconditioning of the carpet.
Efficient and professional and the results after cleaning was great.
The scheduler was courteous, the time was available promptly, there was a call from Kevin to inform me what time he was going to arrive, his knowledge was helpful, he likes his job, and he is extremely good at his job. I have already told 1/2dozen people to call Zerorez.
This is my first time taking service from you
It was awesome. I love it the service it was very quick and professional
Thank you
On time, shared before and after pictures and great communication.
YOU CLEANED VERY WELL.
Very high quality work. The technician was dedicated with what he was doing and didn’t leave a corner his work was thorough. Carpets feel very clean and fresh after they dried completely. Worth the money.
Great job, the technician was magnificent!
Service man very friendly and professional.. Service and quality excellent
Professional staff and thorough job.
Get carpet clean and it dries quickly
Already submitted this once last week
The tech, Andrew, was very polite and professional. There is no doubt ZeroRez does good quality work. I used them in 2020 and had an excellent experience with the owner, who was the tech that day. The pricing I got this time was outstanding and significantly better than 2020. The key is to take advantage of promotional pricing usually offered during wetter/raining weather.
I called them again in 2022 to have them come back again to do the exact job at the same price but got a pricing run-around, "Bait and Switch" scheme from their inside sales person Rose. There pricing model depends on up-pricing you once they get there as many reviewers have noted on their yelp. I found it annoying and went with a different company that also did professional, quality work. I WOULD HIGHLY RECOMMEND THEM JUST BE COGNIZANT OF THE UP-SELL PRICING MODEL.
Our technician, Kevin did a great job.
Cleaning process thoroughly cleans a carpet and they feel dry by early evening (after supper). Cost is reasonable.
I already took a survey.
Great customer service. Technician called to advise time of arrival and was on time. He made recommendations for cleaning services since we just got a puppy. Very professional and friendly.
The technician was great! Good explanations and he double checked everything with me
Tech was efficient, friendly & thorough