- Phone: (916) 454-2103
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Client Testimonials
From the person on the phone to the person doing the job - very friendly and professional. I will use the again! Thanks.
The guy that came and cleaned our carpets was on time, and very knowledgeable. He took me through the whole house and explained exactly what he would be doing, and which areas might need extra treatment, then made sure I was ok with him doing that extra treatment before he did it. He made sure and cleaned up before he left. Very professional and courteous.
The representative conducted himself professionally
The process was thorough enough to believe a sincere effort to clean the carpets properly was conducted.
The carpet cleaning aroma is pleasant.
and most importantly, no residue to atrack dirt on carpet walk paths
Super easy and quick to schedule an appointment. My service consisted of carpets and a sofa chair being cleaned. Was quoted a price at time of scheduling my appointment. Was told I would be contacted a day before my appointment to reconfirm which I was. Was told the tech would call approximately an hour before arriving for appointment which they did.
My tech was extremely courteous. He introduced himself, explained the process and asked me if I had any questions. He did offer a couple of extra services which I turned down without feeling any pressure to purchase. He did a thorough job, extremely pleased. One minor thing which I should have caught is he did not move the couch when cleaning. He had mentioned cleaning around the couch. It would have been an easy move for me to slide the couch so he could clean where it sat. I will pay closer attention next time.
All in all the process was as promised and done in a timely manner. Count me as a very satisfied customer.
I like that your products and services are always reliable. We can always be assured that when your technicians leave that our carpet will be clean and really will have no residue as it does with most other companies we have tried. We have used you guys for our own house as well as several rentals and have only been dissatisfied once and you immediately sent another technician to re-do it and of course we were happy! Keep up the great work!
Easy to schedule. Arrived on time.
A great organization. Professional people that understand their clients. They clean our carpets on a regular basis. We had a minor issue this past visit and the Zerorez team continued to work on it until it was completely resolved to our satisfaction...no bickering at all. Well done Zerorez!
Prompt service - came on very short notice.
Employee was very polite and a hard worker.
Friendly and professional.
Your technicians are always polite and professional and do a wonderful job of cleaning my carpets. My carpets look like new and they get out spots and stains that I thought wouldn't come out. Thank you.
The customer service, pricing, quick response and availability to do the job. Quality of the work, carpet always looks great.
Great service and work
Greg was great!! Thank you making my carpets look so good.
This cleaning company is tops. The people who work in the office are so helpful and friendly. I have used this company three times. Each person who has come to do the work are so good. They take their time making sure everything has been done right. The carpets are so clean. It takes very little tine for them to dry. I will only use ZEROREZ from now on. Rodney came this time. He did a WONDERFUL job. Thank you ZEROREZ.
Polite, professional employees. High quality cleaning.
Professional and take their time to get your carpet looking great.
Great customer service, timely and professional
Your cleaning of our carpets and stairs are great. We will continue to use you and will tell our family and friends about your great service
I liked how clean my carpets looked after the service. Technician was also extremely polite and professional.
Everyone I dealt with on the phone was always very helpful. This time I only had a mattress to be cleaned and Nate did a great job. I will definitely be using your service in the future.
Great service. Awesome staff.
Great service. Carpets look great! They were very efficient and got the house done in no time.
Professional, clean, friendly. My carpet dried quickly, which was very important for us.
My carpet looked great!
Great service! Carpets look and smell great!!! Also loved our cleaning professionals
Excellent service great employees
Awesome customer service! Richard Dewees worked extremely hard and in the end made sure we were happy with the end result. We're very happy with our recent experience. Thank you!
Courteous, Competent, Cleaned Completely.
The person who cleaned my carpets was exceptional, very knowledgeable, hard working.
Richard at the office was very helpful and friendly in quoting and setting up the service call. Nate did a great job and worked hard. He also suggested that we should use a pre-treatment to help with pet areas. Nate was very friendly, professional and efficient. Our carpets look great. Thanks!
No toxic chemicals used
I like the way it cleans my carpet and the feel of my carpet after it’s cleaned it soft