- Phone: 919-995-0000
- Visit Website
Client Testimonials
The technician said the product is really strong "Resolve" which is what I use. To get the whole place done with that saved me a lot of scrubbing!
On time, professional, excellent service
No left over cleaning odor. Drying takes place quickly. Arrive on time.
They absolutely do the job! My carpet hadn't been cleaned professionally in over 10 years.
fast,accurate,safe service
Mario was very conscientious about my home and where he was working. He did a great job very quickly.
I like the fact that the cleaning service was a fast process and that I could immediately walk on the carpet as soon as it is done.
The results were amazing. It looks like my rooms are smiling now. The young man that came to do my rugs was extremely polite, efficient and great to work with.
The person who came to the home Chad, was very professional and approachable. He was easy to have here and there was no awkwardness which can be the case with strangers who come to the home to do work. The rugs look great, and there was no bleeding through the next day. I would recommend this company to anyone who asked me for a rug cleaner.
I was afraid I would not see any improvement in our 12 year old carpet. I was pleasantly surprised to see it was almost new!! Other than the red kool-aid stains everything else came out. Your technician, Sam, was a pleasure to work with. He explained everything he was going to do and showed me the progressed half way through the cleaning. I will be sure to announce that ZEROREZ is the only company to use for cleaning carpets!
I think you have a great cleaning product.. reliable, dependable and honest services
Best carpet cleaning company that I have ever felt with... Wish you had a company in Harnett County
My carpet looks great! The technician was on time, polite, and did a great job.
The quality of the cleaning agent itself; it truly is "zerorez." The technician, Chris,
was also very professional, informative, and accommodating. Thank you.
Zerorez works, period. Peter Hicks took the time to explain the entire cleaning process as well as answering all of my questions. His honesty and dedication were most impressive.
Zerorez gets carpets clean with spots out compared to competitors. The service rep who cleaned our carpets was friendly, readily shared his knowledge of the cleaning process, patiently answered all our questions and worked quickly and efficiently.
I like the non-toxicity of the product and the fact it makes my carpets look and smell new. I wish the upholstery service was cheaper.
Dries quickly, safe for our pets.
All in all it was good. I would NOT recommend the SCOTCHGARD TREATMENT for the extra money as it made our carpet very very sticky for 36 to 48 hours and actually causes more damage than it does good. The original Stainmaster that comes from the factory is ALL anyone ever needs! I will NEVER let that snake bite me again. As for the rest of the work the guys were very courteous and friendly. They were also helpful and I was actually able to pull the honest truth out of one of them when I queried as to a certain technique that was being used. I noticed that as they approached the 1 hour mark, this technique allowed speed versus accuracy and thoroughness and thus I asked why. He smiled like a Cheshire Cat once I posed the question and he pondered his response. Suddenly, the tempo slowed drastically and the thoroughness came back albeit briefly. 3 rooms took less than 1 hour from beginning to end(arrival to our door, in and out the door, and on the road!) They really do need to pay more attention and time to the pathways and heavily used areas. The pattern of cleaning as a "grid" for lack of a better word would best be served by doing just that, treating the carpet as a grid to make sure no spots are missed. As it is, we have roughly 8 or so spots 10" to 12" in diameter that really needed to be treated again quickly or were just missed completely. For $134.00, you almost get what you pay for. Forget the Stain guard and for $109.00 stay with them and you can do ok if your carpets are relatively new or in good shape as ours are. Our carpet is a berber and it always cleans extremely well when compared to other types.
The staff was very helpful and kind.
I liked the courtesy of your employee, carefulness and the fact that there is no residue on the carpets when you leave. Two stains didn't completely disappear, but improved over what they were.
Your products are safe and your service is excellent!
Your products and services are fantastic. The zerorez technician performs his job professionally,posseses a good attidude and is always ready and patient for questioning if any. The cleaning leaves a clean fresh scent with no residue buildup. Keep up the good work zerorez. Thanks.
I am readdy pleased with the results of the cleaning of my oriental carpet. It came back looking amazing. I did have a problem with being told it would take about two weeks, but when I hadn't heard anything from you in two weeks and called, I was told it wasn't ready. I got the impression it hadn't been started, which did not make me very happy. I was told it would be ready in several days and I did get it back in about four days. I wonder if I hadn't called how much longer it might have taken. Other than that I was very pleased with your company. Your technicians who cleaned my installed carpet were professional and did an excellent job on the other carpet. I will use your company again to clean my other oriental carpet and give you another try because you did such a good job on my first on. I just hope I don't have to call in order to get it back within a reasonable amount of time. Where your work is concerned, I'd definitely recommend you to my friends.
Nice personal, good work
Clean feel. Clean smell. Short dry time. On-time and friendly service.
The online estimate wasn't working so I had to play "phone tag" with Jennifer in order to get a price quote. Fianlly I did get through to "Jeremy"(?) he was very professional and helpful. The process from that point forward was great. The carpets look great and the guy that did the work was great too. We will definitely use them again.
The technician was on time and did his job. Very little drying time.
1. Products are environmentally friendly
2. Service personnel are friendly, professional and courteous
3. Highly satisfied with quality of service performed
The quality of your work was exceptional.