Zerorez Raleigh/Durham
5101 Nelson Rd. Suite 300A
Morrisville
NC 27560
United States

Client Testimonials

Report a concern   August 22, 2014 — Rated 10 out of 10 by M.B. Zerorez Raleigh/Durham
What do you like about our products and services?

Did an excellent job of cleaning carpets without using a lot of chemicals.
Superior customer service as the crew called ahead to confirm they were on the way.
I think they were the most professional, pleasant and thorough of any work crew I have
ever dealt with. Thanks you!!!

Report a concern   August 21, 2014 — Rated 10 out of 10 by C.B. Zerorez Raleigh/Durham
What do you like about our products and services?

Nice guy, T.J. Carpet looks great! Done in a timely manner. Thank you.

Report a concern   August 21, 2014 — Rated 9 out of 10 by G.W. Zerorez Raleigh/Durham
What do you like about our products and services?

Fast, efficient work. Carpets are clean and feel as they did when new. The technician who did the work was professional in every way. I have one concern. There was a trainee along with the technician. The trainee asked to use my bathroom - they were here only an hour, and he asked to use the bathroom about 30 minutes into the cleaning process. I found that most unprofessional. Perhaps as a new employee he did not realize that he should not be asking that, but he should be told that he should go to the bathroom before coming into someone's house to do some work.

Report a concern   August 21, 2014 — Rated 10 out of 10 by Christine Williams Zerorez Raleigh/Durham
What do you like about our products and services?

I like how clean the carpets get and how it is biogradable product, and how fast the carpet dries, the Associates are so friendly, I will always use Zerorez, and I love the prices when I catch a sale,

Report a concern   August 21, 2014 — Rated 10 out of 10 by J.G. Zerorez Raleigh/Durham
What do you like about our products and services?

Technician was very polite and professional.Amazing job on the carpets!

Report a concern   August 21, 2014 — Rated 10 out of 10 by R.D. Zerorez Raleigh/Durham
What do you like about our products and services?

Process works. No harmful chemicals.

Report a concern   August 21, 2014 — Rated 10 out of 10 by K.K. Zerorez Raleigh/Durham
What do you like about our products and services?

Backed up what was said over the phone. Prompt, courteous and thorough. Carpet did not dry in spots. Guys came back the next day and followed up. Carpets look great.

Report a concern   August 21, 2014 — Rated 10 out of 10 by D.J. Zerorez Raleigh/Durham
What do you like about our products and services?

Your service is always professionally handled from scheduling to the estimated window for service. The call ahead when coming my way just keeps reassures me that my carpet is minutes away from being cleaned perfectly!

Report a concern   August 21, 2014 — Rated 10 out of 10 by D.K. Zerorez Raleigh/Durham
What do you like about our products and services?

Everything was handled in a professional manor. I already have recommended Zerorez to my neighbors.

Report a concern   August 20, 2014 — Rated 10 out of 10 by L.J. Zerorez Raleigh/Durham
What do you like about our products and services?

Promptness of service, quick drying carpet and the wonderful end results.

Report a concern   August 20, 2014 — Rated 10 out of 10 by S.A.M.P. Zerorez Raleigh/Durham
What do you like about our products and services?

Landon was very professional, very helpful and did the job very well

Report a concern   August 20, 2014 — Rated 10 out of 10 by Diane Locke Zerorez Raleigh/Durham
What do you like about our products and services?

Patrick was great and worked hard to make sure my carpets were cleaned to the best of his ability. Had some pet mess that he worked hard to correct,

Thanks.

Report a concern   August 20, 2014 — Rated 9 out of 10 by K.M. Zerorez Raleigh/Durham
What do you like about our products and services?

Cleans well, dries fast. The associates are always very friendly and professional.

Report a concern   August 20, 2014 — Rated 10 out of 10 by J.W. Zerorez Raleigh/Durham
What do you like about our products and services?

There was a noticeable difference in the carpet after it was cleaned. The carpet dried quickly and the employee, Patrick, was very nice and professional and was very thorough in making sure i was satisfied.

Report a concern   August 19, 2014 — Rated 10 out of 10 by B.R. Zerorez Raleigh/Durham
What do you like about our products and services?

Quick, smells good afterward, nice people

Report a concern   August 19, 2014 — Rated 10 out of 10 by D.L. Zerorez Raleigh/Durham
What do you like about our products and services?

Upfront billing and a very courteous tech. Javier, I believe.

Report a concern   August 19, 2014 — Rated 10 out of 10 by A.W. Zerorez Raleigh/Durham
What do you like about our products and services?

Great job as always!

Report a concern   August 19, 2014 — Rated 10 out of 10 by S.H. Zerorez Raleigh/Durham
What do you like about our products and services?

Even though I was in the midst of work call, the technician was able to get the work completed with minimal effort from me. Definitely pleased with service this time and glad that I let you know of my earlier dissatisfaction versus not working with you again. Much better experience than last time!

Report a concern   August 19, 2014 — Rated 10 out of 10 by M.B. Zerorez Raleigh/Durham
What do you like about our products and services?

Why can't everything in life be this simple

Report a concern   August 19, 2014 — Rated 10 out of 10 by M.B. Zerorez Raleigh/Durham
What do you like about our products and services?

What a friendly and professional staff. Always a pleasure with Zerorez

Report a concern   August 18, 2014 — Rated 10 out of 10 by G.M. Zerorez Raleigh/Durham
What do you like about our products and services?

My Carpets looked New again. I thought that I needed to replace my carpets but I didn't have the extra money in the budget this year so I thought if I cleaned them maybe I could get another year, but now I think I might get a little longer.

Report a concern   August 18, 2014 — Rated 10 out of 10 by J.M. Zerorez Raleigh/Durham
What do you like about our products and services?

Matt was awesome! He did a great job on my carpets and The fact that he was so cute did not hurt.

Report a concern   August 18, 2014 — Rated 10 out of 10 by T.J. Zerorez Raleigh/Durham
What do you like about our products and services?

The carpet are cleaner than they have ever been and the spots are gone.

Report a concern   August 18, 2014 — Rated 10 out of 10 by Twyla Wilson Zerorez Raleigh/Durham
What do you like about our products and services?

excellent service all the way around, and beautiful results!

Report a concern   August 18, 2014 — Rated 9 out of 10 by M.J. Zerorez Raleigh/Durham
What do you like about our products and services?

I appreciated the calls in regard to scheduling and about the time of arrival. A few areas did not get as clean as I had hoped, but realize my carpet is rather old. Generally, I feel a good job was done.

Report a concern   August 18, 2014 — Rated 10 out of 10 by J.S. Zerorez Raleigh/Durham
What do you like about our products and services?

Technician was friendly and helpful. Customer service was helpful setting up my appointment, and the wait time was only a few days to get an appointment.

Report a concern   August 18, 2014 — Rated 10 out of 10 by R.H. Zerorez Raleigh/Durham
What do you like about our products and services?

The representative Josh was timely and knew what he was doing. He was polite, punctual and did a great job. Please ensure that he receives commendations from his supervisor for a job well done.

Report a concern   August 18, 2014 — Rated 10 out of 10 by Benita Leach Zerorez Raleigh/Durham
What do you like about our products and services?

The company does not hold their customers hostage in their homes waiting hours for their services. The company strives to get their customer's carpets complete with quality service.

Report a concern   August 17, 2014 — Rated 10 out of 10 by Kandy Griffis Zerorez Raleigh/Durham
What do you like about our products and services?

The carpets look wonderful! Very professional staff and on time!

Report a concern   August 17, 2014 — Rated 10 out of 10 by Maria Robinson Zerorez Raleigh/Durham
What do you like about our products and services?

What I like about your products is that is odorless and my home looks very clean and smell fresh after the job was completed. The service was excellent. Jake Betancourt did an extraordinary job. He was very professional and very detail explaining the process and what Zerorez expect from their employees. Hope that the majority of your employees are very dedicated like Jake Betancourt. In the future when I recommed my friends to use Zerorez services I will tell them to ask for Jake Betancourt!!!


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