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Client Testimonials
Jon Houser was very professional, nice and polite, and friendly. He did a thorough job and our carpets look wonderful! He went the extra mile and worked on a spot of ground in chewing gum and to my surprise he got it out! I really appreciated that he did not try to "hard sell" me on additional rooms or products that would increase the amount we had agreed upon. I had that experience with another carpet cleaning company and it was so awkward and even annoying. We will definitely be using Zerorez again, and I will ask for Jon next time we need our carpets cleaned.
Tech was very helpful and friendly. I liked that there was no sticky soapy feeling after the carpets were done.
pleasant to do business with and job well done.
More natural, simple, the steam technology makes perfect sense. Your technician was completely professional & competent & courteous & on time. Great experience overall!
Very friendly and courteous. Was actually available early, for our appointment and did a good job. We have pets and lots of pet stains. Took out almost all of it (one really bad spot, but it is hardly noticeable now and the rest are gone.) Smelled good and dry time was short. Very happy with them
Excellent service and the products are not harsh nor do they have any lingering, unpleasant odor.
The house did not have a musty smell after the caroets were cleaned which was great. It took alot less time for the carpet to dry than other cleaners that I have had. The gentleman cleaning my carpet was very friendly and knowledgable. I would recommend this service to all my friends!
We hired Zerorez to clean our ducts. I could have gone cheaper but I felt that Zerorez used better cleaning equipment and I was confident that my ducts were clean when done. I did not feel pressured to add onto the job though options were offered. The tech, John, was a refreshing person to work with. His apperance was very good and he carefully explained all options and was extremely polite and professional. For me, customer service is 90 percent of the job. My expectations were well exceed in this... thank you John!
Awesome customer service! Carpets are clean, stains removed, even coffee stains are gone. Amazing cleaning system.
Jeff is very efficient and very thorough. Our chair looks like new.
carpet seems really clean. the guy cleaning was very accomdating.
on time
polite
fast and complete
carpet looked beautiful
The carpets come out looking brand new every time I use zerorez. The customer service is excellent from my call to schedule an appointment, to the courtesy call from the tech that he's on his way, through the walk through of the tech to know what needs extra attention, to the finale of cleaned carpets. The tech is punctual, thorough and polite. THe job is done within 2 hrs. THe carpet dry within 8 hrs. I vacuum then put the furniture back in place. It's Spring-clean.
Non toxic. Great customer service! John was so nice, helpful and quick! Thanks!!
Your technician did a great job! He was very professional and did a through job. Carpets were nice and clean without feeling sticky or crunchy. Good Job Zero Rez!
They are very high quality, and service technician was very professional. Impressed with how effective the machines remove the residue from the vents.
The service rep called before arriving, arrived on time, was courteous and provided good information, told me how long he thought it would take to clean the carpets, he was right. The carpets look great, and he service rep should be commended for his stellar customer service.
I like that there is no chemical residue or smell. My light (nearly white) 10 year old carpets look much cleaner and feel softer. The technician was friendly, punctual and worked quickly without any high pressure sales tactics to make a bigger sale. Overall, I am very impressed with Zerorez and will use them again in the future.
Timely service, friendly and knowledgeable technician, enviornmentally friendly sevice and no residue.
Thank you Zerorez for the great job your technician Jeff did on cleaning our vents and
our rugs. Our rugs are 9 years old ,its remarkable how great they looked after the cleaning.I would recommend your service to highest levels of society.
Thank you
First name removed & Shoko Last name removed
it was a wow ! i thought my carpet was done, but your process made it look like new again,
thanks
I appreciated the phone calls to let me know of the arrival time, and that you arrived as promised. Also, no chemicals! A must with a crawling baby in the house.
Jeff was professional, on time, did a great job cleaning the carpets. What I like best about Zerorez is the quality of the cleaning job. no residue, no odor, just a clean carpet. Thanks.
Amazing results on animal stains
The personnel are professional, curteous, and timely. The results on my VERY dirty carpet are amazing - it's never been cleaner. The amoxacillin and spagettio stains are even gone! I love the fact that I don't have to worry about chemical residue since I have a toddler. I am very pleased with my purchase and will definitely be a loyal customer from now on.
Very good and clean job
Professional service, carpets look amazing...
The cleaning process and the time that it takes to complete the job
Got my carpet clean and removed stains.
Our technician was very patient, answering our questions and concerns. He showed us that our ducts were in desperate need of a cleaning; before and after photographs. Also, he was very efficient, yet wasn't afraid to spend extra time redoing a vent circuit that wasn't satisfactorily coming clean. Great job, overall.