Client Testimonials

I like that the product used to clean the carpets is non-toxic and chemical free. Scheduling was a breeze and the staff who helped me on the phone was very courteous.

I like the idea of there not being residue left behind. John Graf was thorough and professional with his service to us. In addition, he was very careful to not cause any damage to our home. It is very important to us when we pay for a service, that the job is done at it's best. John has a very good work ethic and we will ask for him in the future.

My only complaint is that I do not believe John was given enough time for the job. I felt I did a good job explaining the size of the job when I made the appointment. It was a big job. As a result, John had to cancel multiple appointments in the course of completing our home. He was pulled off of our job to go to another and needs to come back. It would have been better if he would have been allowed to finish what he started. Let me be very clear, John was by no means slow in any way and we never saw him even pause to take a break. If anything, he may have been a little over rushed, due to the other scheduled appointments. Generally speaking, when a job is rushed, quality is sacrificed and customers are lost. As stated above, he has an excellent work ethic and worked very hard to complete the job as quickly as he could without sacrificing quality. He worked straight through without taking a break. If quality was sacrificed in any way, we would not be reccomending or hiring Zerorez back. But, as you know, we want John back to complete the job. You should be happy to have him working for you. Employees who strive to please the customer should be given significant recognition.

My carpets are clean, what more can I say. Well, the technician was on time, friendly, knowledgeable,and thorough too.

Super clean, very soft carpet after cleaning, traffic patterns and soil almost gone Hasn't looked this good since we had it installed 8 plus years ago. Very impressed
and really liked Justin. Will definetley ask for him again. Thanks so much, Mickey and Kathy

no sticky residue

Finn did a great job cleaning the carpets on a home we just purchased. The carpets were pretty dirty as the previous owner had indoor pets, but we were very impressed with how clean they he was able to get them. Finn was very professional and flexible. We have already recommended ZeroRez to several people.

Pet friendly and no chemicals.

Efficient, friendly service.

I had heard about this company from the "Mark and Dave Show" on KEX.
Called and made an appointment by email. Was so thrilled with the results. Will use company again and again. Will highly reommend this company to anyone who has one or several rugs to clean. My carpets look absolute marvelous and they were dry to walk on by the afternoon.

Number one is that your system works better than anything else. I don't know what you do to the water but it really works wonders. Second, your man Justin Curtis is a very likeable individual. He is very personable and works very hard and quickly. Men like him are hard to find in this day and age. He is a valuable asset for your firm

The carpets are "clean"/

All natural productsproducts, friendly personnel, professional, good results.

Justin was amazing, he explained the whole process to my husband and I. He was very friendly and professional I wish you worked in Salem/keizer area all the time. I will have to call randomly to see if your going to be in the area when I need them cleaned again. It has only been 24 hrs so I'm not sure how the cat urine areas are yet but I'm sure we will be able to tell this weekend if the odor is gone. The carpets look cleaner than any other company has done. I will recommend to my friends and family

I first heard about your company on KPDQ! I had continually had my previous carpet cleaning experience ( with another company) be just what your ad stated... it seemed my carpets were dirtier SO fast after i had them professionally done! So I gave Zerorez a try - I'm so glad I did!
I've had you guys out twice now, and this last technician was so informative on carpet & explaining what makes your company so wonderful & unique from the others! He was also cheerful and on time and very helpful!
Great job, Zerorez!

I like how friendly Justin Curtis was and how he need the product.

I liked the process in its entirety. The technician explained what he was doing, and I could see how thorough he was. Then the drying process was fairly quick - I used a fan as advised for speed, and also tuned the heat on awhile.
Afterward, I notice how good the carpet feels to my feet. I've had air of experience with having this carpet cleaned, and I will definitely ca you again. This high quality carpet was installed 38 years ago and almost looks new.

We've only had one synthetic, braided rug cleaned by you folks, but it turned out very well. Appreciated the home delivery, too.

Jen is delightful and a great "ambassador" for your company! Keep her happy!

Pricing was good with the special, tech was professional and speedy and the carpet feels very soft. We also think it smells cleaner in here!!

I love the idea of using clean, empowered water to clean surfaces my family and I live on every day - no chemicals!!! I am amazed and pleased with how well spots came up - ones I never thought would come up. My whole house smells clean and fresh. Justin was a dynamo - he worked hard, answered all my questions, did a great job.

Smelled fresh and clean. Made my 20 year old carpets look amazing. No need to replace them now. Zerorez associate friendly and a hard worker.

Justin Curtis impressed me as a hard, knowledgeable worker. He acted professional and represented your company very well. I will recommend him by name the next time I schedule my carpet cleaned.

Ur product, care for us, your customer. Your guy understood I am goibg thru a lot right now and stepped up to the plate. Thanx.

On time, friendly, good job done, efficient, carpet looks/feels great, all went smoothly.

Carpets came clean great. A couple of spots my wife was worried about cleaned up great. Technician was courteous, freiendly, knowledgeable and professional.

The fact you don't saturate the carpet with detergents and water. That you use your own water supply and apply it sparingly. The professionalism and skill of Justin, the technician who worked with us. And, the responsiveness of your office staff. I've already recommended you to the realtor who sold our home and suggested that she refer ZeroRez to her other clients. DMcFarland

Clean and prompt

Rep did a thorough review of all areas and pricing with us before he started work. Nice job.

Great customer service. Right on time...well versed technician (John) Carpets look wonderful!

looks great - no stiff feeling the carpets are soft and clean, I will recommend Zerorez to my friends and family.

Fast, friendly, and effective