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Client Testimonials
Our technician was thorough, hardworking and willing to share his extensive knowledge of Zerorez products and services. We will request Justin for our next project!
Over the phone, Jen was so great to work with; she was exceptional, very friendly and willing to change times for my convenience even though it was my error originally; she was willing to communicate with the gentleman who came to clean my carpet about being done at a certain time so I could leave the house.
We are so pleased that your technician came back and corrected the problem in the traffic areas. If we hadn't spent a whole day putting everything back in place, we would have had him do more! Next time!
Price for 3 rooms is good
Very good service and the person who came here was very personable and knew his products . Cleaned my carpet and the rug looked almost new.
On time,
Great service,
Great
Value.
Quick service. Carpets look good!
Peter was very polite and professional in his manner. We felt like he accessed our needs well.
The service was excellent from start to finish. I have used Zerorez 4 times now and my daughter has used them 3 times. I will recommend them whenever possible.
Great job. Great tech.
No residue. Your name says it.
John is my hero. Couldn't believe he could get that nasty dog accident stain out. He was so gracious. Came late and stayed until he got the job done perfect.
Our carpet was badly stained and dirty when we purchased the house 13 years ago. While we have cleaned it ourselves several times, it has never been professionally cleaned before. Your technician removed stains that we thought were permanent and left the carpet looking almost new again. We were more than pleased.
No soap used
It was quick and no smell of overpowering soap smells, like some of the other carpet company leave behind.
Great customer service and super clean carpets with no odor!
You folks did a thorough, excellent job. I'm shocked at how great the carpets look. I've already recommended you to several people.
Great job fast and friendly service. They worked miracles
I was very impressed with the young woman who helped me set up my appointment. I believe her name was Jen. She is a definate asset to your company. John the serviceman that we had was on time and very efficient. The carpets turned out great. After he left, I noticed that the bedroom carpet had raised in some areas. When I called Jen, she assured me that it would pull back into shape as it dried. However, if it didn't they would stand behind their work and take care of any problem. She was right, by evening all was well. I would have them out again and would definately recommend them to family and friends.
Georgia Thomas/Wilsonville, OR
Products are green. Super efficient and hard working employee.
Love it that products are green. Friendly, knowledgeable and hard working worker.
I like the fact that chemicals are not used on my carpets, and all of the stains still came out! Also, Justin, the Zerorez tech who cleaned our carpets, was great--very professional, friendly, and he did a very thorough job. Great employee! Thank you!
The young man,Peter, who did my carpets, was excellent. He was helpful and respectful, and knew what he was doing. He did a great job and the house did not smell bad afterwards. This house had been a rental and the rugs were awful, very dirty. When he left they were actually clean again.
Performed exactly as promised. Price quoted was price charged. Justin was very professional and courteous. I will use Zerorez to clean my residential carpet.
The technology works wonderfully. Our technician, John, worked quickly and efficiently, while being careful in our home. He acted professionally at all times and though he was friendly and approachable, was was not chatty. I appreciate this because I was able to be comfortable having him in my home and comfortable to ask questions without having to small talk for an hour; I had a house to sell and a million things to do. John was upfront with all pricing, even when we added a rug, sofa, and ottoman to be cleaned. We will certainly be calling Zerorez again when we find our new home.
Great customer service and easy to book appointment online.
Very helpful, easy to work with, prompt. Very good job! We are very pleased with the cleaning.
You guys were early and used a product to remove the mold smell from our carpet
fast and friendly....a great job
There is no sticky residue. The carpet stays clean longer. The people are very nice to work with. Peter did an excellent job on our house, was very pleasant to work with, helpful in his knowledge and worked to make an affordable package to get done what we wanted to do.