Client Testimonials

Very professional with feedback and gave options without a high pressure sales pitch. I am a high end remodeling supervisor in the Portland market and not only would recommend Zerorez to my clients but will insist they give them a call.One of our biggest tasks is keeping a careful and conscientious group of sub contractors. They made my carpet look fresh and clean again.I know they will make us look good to our clients
Howard Ryburn
Project manager / lead finish carpenter
Mastercraft Woodworking LLC

After the cleaning, our carpet was dry by the next morning. Other services we had do the cleaning have left out carpet wet for days.

Several items should be addressed. First, Justin was on time and answered all our questions very professionally and completed the job in a timely manner. We were very satisfied with the cleaning process and we have already recommended your company to an Ethan Allen Rep. Who visited our home this afternoon.

Left a clean and fluffy carpet and peace of mind knowing no chemicals used.

I honestly thought Justin was great and my house looks great. There's just one issue which is that he up sold me the pet treatment and scotch guard etc, and my house still smells strongly of urine. I was going to send a comment yesterday until I read the receipt and it said the removal of smell was not guaranteed. So to me, this statement and the fact that it still has the smell, completely contradicts the "sell" that Justin gave me. I believed, based on what we discussed that we would be free of this plague.

Also, my husband dropped a glass of water on they carpet this morning and there was no such puddling for easy clean up. This is what Justin also explained would happen with this treatment. So even though he was great and everything is cleaned I'm not convinced of the $250 up sell in treatments.

I called after hours on Friday, got a real person answering service, left my name & #, got a call back Sat AM, carpets were completely cleaned by 1:30 Sat afternoon! $99.00 3 room special! So easy & inexpensive! Would love to get on a maintenance program.

Prompt, service, courteous and the carpets seem to stay cleaner longer and don't streak

The customer service is outstanding. I not only like the fact that my carpets look like new, I like the fact that my house doesn't smell like carpet cleaning product. Thank you, First name removed

30+ year old carpet looked good and smeeled even better

Workers were friendly and efficient. Carpet looks and feels great

Environmentally friendly, and your employees (the woman who made and confirmed the appointment for me and the carpet/vent cleaning technician) were very knowledgeable, very friendly and professional. Thank you!

Your technician did a great job of getting stains out

Fast & Knowledgeable!!!! My carpets were way above my expectations of getting so clean

First the customer service is outstanding. Second the technicians are very knowledgeable and take good care of everything. I appreciate the fact that chemicals are not used in the cleaning of carpet and upholstery.

Technician was friendly and seem to care about doing a good job

professional staff.... low chemical.

Your technician, Jeff, was willing to explain the entire process. He was polite, professional and had a impressive work ethics. The service was excellent. He did an excellent job.

Customer service, punctuality, explanation of services, and knowledge of carpet/ issues.

Technician called and notified me of his arrival time, and was prompt. Dryer vent cleaned from inside and outside house. Loveseat was much brighter and dried quickly after cleaning. Technician seemed thorough and conscientious.

Was a quick service and my carpets look great.

Your products are by far and away the most effective we've come across! Our carpeting hasn't looked this nice since it was newly installed! The fact that there is no danger of chemical residue is wonderful, and I have and will continue to recommend Zerorez to everyone I know.

Also, Brooks did a great job of being thorough and explaining all the services he was doing, and we felt like he was enthusiastic about doing a great job for us.

Good, courteous, punctual and professional service. Our carpet is like brand new. Very pleased.

No odor or residue left on the carpet after drying.

My wife was very impressed with the professional manner in which your guys conducted themselves. It was a nice experience.

I like that their are no chemical residues left on the carpet after finishing. I also like that you are using more natural based leaning solutions that may be safer for small children and pets crawling around on the floor.

professional courteous service, excellent cleaning products, have used the company 3 times so far in different houses I own. plan on continuing using them going forward.

great value, excellent customer service, good communication

The carpet felt clean after service and there was no crunchy feel, leftover.

Good quality, nice people who stand by their work.

Great customer service!