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Client Testimonials
The overall good job at a fair price
carpet dried alot faster. Technician gave sound advice... turn on AC to 65 vs turn up heat to dry carpets... no one else told me to do that.
Will need to call to have technician return because one strip got missed.
Products are great...it's wonderful knowing that I don't have a lot of chemicals in my carpet. The service was outstanding!!!
Love that my carpet isn't "crunchy" or stiff feeling when they're done. The couch cleaning I just had done was fantastic. I believe his name was Joel. He did a fabulous job!
Josh was on time, truthful, and very helpful giving clear explanations about the process. He was a great to work with.
Service was very good from the technician
Outstanding. Already have referred you
We are extremely satisfied with both your products and services!!!!!!
The appointment staff were helpful, prompt and friendly. I received a convenient and quick appointment time so that my carpet could be cleaned without much waiting. When the truck arrived at the expected time, the driver had called to give me a heads up while on his way. Very nice to have time to prepare for his arrival. The driver/operator was courteous, helpful, careful and extremely thorough -having listened carefully to all my concerns and addressing each with good solutions. I couldn't be happier and my carpets look great!
It did the job on a very dirty carpet.
Also, the service man was gracious and helpful. He seemed to enjoy his work and taking care of my home.
The service was great exactly the same as being described in commercial.
No smell afterwords (and mind you: we have two misbehaving dogs!)
and what has drawn me to try your services was that you're environmentally friendly
No soapy feeling of the carpet afterwords- it was a great experience, worthy the price
On time for appointment and very good communication with the customer
Cody was very professional, he did a great job cleaning the carpets and explained the process very well. My carpets were dry within the timeframe I was told and that was a huge relief. I will definitely use Zerorez again.
Zerorez is timely, professional and does a great job both in the cleaning and the administrative processes. A great company to work with. Highly recommend them!
We have used this company before and noticed quite an amazing difference as compared to other so-called "carpet cleaning" companies. However, what we really enjoyed most about this visit was our representative, Rainel Chapiro. He was very professional, polite, and made us feel exceptionally comfortable in our house while he provided this service. We have a large house (just over 5000 square feet), and besides having our carpets cleaned, we had 2 large area rugs cleaned and a very large couch with cushions & pillows. The project took all day and this can be quite invasive for homeowners, but Rainel really made us feel comfortable while he worked around us. He was even able to get out a very noticeable spot we had on our landing between our stairs, which the last Zerorez agent (September 2015) claimed he could not get it out. Rainel worked extremely hard to clean this spot and was able to get it all out! We had also requested to check for animal urine, due to we did not do this last time, and due to a recurring allergy issue I have been having. Rainel used a black light and was able to detect some animal urine. He used a black light and showed us the evidence, and I know he was being truthful because he didn't tell us it was our entire carpets, which I would've questioned. Rainel walked thru our house initially, explained everything, again also showing us the black light throughout our house, and pricing explained in detail before he began. Rainel provided us with OUTSTANDING AND SUPERIOR customer service! He represents Zerorez, and we were even more satisfied with this service than the last time (and the last time we were happy with our service too)! You should be proud of this employee, as he is truly an asset! Please recognize this employee and award him accordingly, because he deserves it and will continue to strive for this company, therefore attracting customers over and over again. The next time we have our carpets cleaned, we would like to specifically have Rainel Chapiro provide this service again. He is a model employee and others should follow his professionalism and business practices. Thank you so much, Rainel! You really did a fantastic job and we really appreciate you!
Very clean carpets. Not soaked. Good customer service
Everything
I have already recommended ZeroRez to another family. You provide fast and efficient service at a very reasonable price with a very pleasant and helpful technician. Thank you very much.
I love that they are all natural AND all the spots and stains come out. Everyone I've ever worked with has been so thorough and professional. I've used Zerorez numerous times in our home and was so happy I tried them on our filthy carpets in my retail shoe store, which gets a LOT of foot traffic. Carpet came out beautifully clean, miracles DO happen!
libby @Zelda's Shoe Bar
Responsiveness and results.
Great service,Technician was very helpful and very nice.Carpets turned out perfect
It was a quick process; he didn't need to hook up to a hose, it's all self-contained!
The aroma was very nice and the carpets dried much more quickly than previous other carpet cleaners.
Joel was fantastic; friendly and explained the process clearly.... he is the best!
Technician was very nice, professional and information. I was very pleased with the work. Carpets look like new again!
I liked that you used corner protectors. Nice young man very respectful good listener. Kristine
First of all the technician Joel Johnsson was on time, courteous and extremely professional. He did a fantastic job with great results and we are very pleased. After using other companies for many years without preferred results I would recommend Zerorez.
Making appointments, communication from both the office and the technician. You actually clean the carpets.
I like the clean smell, no crunchy carpets, and the super friendly service. Right to work! Tyler was great!
The overall look of our carpet was fantastic! The service by Glen Porter was so professional. I wish we would have had the carpets serviced years ago by Zerorez!
Everything you advertise is true.