Client Testimonials

Great job! The lady who comes to my house was very professional and explained different things about the process to clean the carpet.

My carpet looks like new after the cleaning. This is the second time i've used your service and will use you again.

THey always make the carpet look like they are brand new even after my 7-5-3 year old kids have trashed them for the year.

Prompt
Nice guy
Pointed out some places for repetition & he accommodated

Balin was thorough, polite and a complete gentleman! Very pleased…carpets look great!

Everyone is courteous, efficient and knowledgeable

My technician, Matt, was great! Very professional, explained the products and service options very thoroughly, and he did a great job.

I also appreciated the low odor of the cleaning products. Especially because I’m doing a radon test and had to close up the house about 8hours after the carpet cleaning. With the house all closed up, there is a little bit of a cleaning odor, but it’s relatively faint.

I was very pleased with Matt’s service and professionalism, and am also very pleased with the final result. I will use Zerorez again in the future and recommend the company to others.

the technician was friendly, efficient and did a good job! ri8ght and time and the carpets look great!

We always get timely and efficient service from the techs that come and do a great job!

Kind and Knowledgeable technician, scheduling ease, quality of cleaning products, and environmental concern

Easy to schedule and work with the Zerorez rep. They are always flexible

After hearing Lars Larson for many years on KXL recommend ZEROREZ and not knowing who to call after decades of using a local carpet cleaning company, I decided to take Lar's advice and contact ZEROREZ. The entire experience from scheduling the appointment online to completing the payment transaction was one that I will definitely chose for future service. Matt, my technician called prior his arrival to let me know he was on his way. He was extremely professional, knowledgeable and reviewed how the entire process would be done. I noticed the care that was taken especially with the wall corner protectors to prevent possible damage from the hoses and equipment. Matt assisted me with moving some smaller pieces that I hadn't thought to move prior to his arrival. He explained why two of the smaller stains would not be removed completely as I had tried to remove them prior to this cleaning and how the fibers had been bleached which made it impossible to bring back the color. It was a minor issue but Matt's explanation brought home that "spot cleaning" many times is not the best solution and could bleach the fibers. After the cleaning was complete, the payment process was very easy and secure. I received an email receipt with all services listed by room and prices for each. Matt is an asset to ZEROREZ. I, as a business owner notice when an employee cares about his company and his dedication and contribution to it as well as to his customers and their satisfaction in his performance. Thank You!

Excellent job! We were very pleased with the results!

Great service and excellent quality

On time, efficient, effective and priced right

Quick service friendly

Easy to work with.

How clean my carpets turned out.

Jacob did a great job! He communicated when he would arrive, worked thoroughly and efficiently. Also the carpet dried by evening and no crunchy feeling!

Friendly tech. Got a quick appt. Like not using chemicals

Efficiency, on time, friendly Give Matt above and beyond marks.

Our technician was awesome!!

Wonderful results, fast service and great technician

The technician was nice and professional. The product and application works great and dries fast. ZeroRez is all we will use because no sticky residue which is perfect since we have 3 dogs and lots of hair.

We really liked Matt. Thought he did a good job. Felt like we were "upsold" a bit.

Great all around, product and service

Availability of appointments. I love being able to make an appointment online and have the time slot work perfectly for me. The technician arrived on time, communication was clear. It would be great if the incoming phone number would be identified as Zerorez. I get too many junk calls. The rugs came out beautifully and the technician was very knowledgeable about products used. See you next year!

Proffessionsalism tumeliness

I like the fact that no chemicals are used during the cleaning process. Scheduling online was easy and the text notifications were helpful. The technician called before arriving so there were no surprises regarding arrival time. He got right to work and completed the job in the estimated time. Overall, it was an easy process and the carpets look so much better!

Courteous technician! Very thorough job.