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Client Testimonials
Carpets look great – superclean! Helpful technician arrived on time and did the work quickly.
No smell, no residue
My carpets look so good now. I am very excited about how they turned out. Thank you Zerorez!
This is the second year we've used Zerorez Portland, and we will likely continue to do so! Our technician, Jackson, called about a half hour before he arrived. His arrival was early within the designated arrival window time, which was great! He treated our home with respect, explained the various services that Zerorez could provide, and worked efficiently. I love this cleaning process because our floors are left nearly dry at the end. We had our 15 year old sofas cleaned as well and they smell--like nothing! Just fresh. :)
We have used ZeroRez five times. They do an amazing job of cleaning carpets and area rugs and our sofa. Their technicians (Nick, this time) are friendly and professional. Top notch!
Jackson was GREAT! Carpet & tile looked & felt like new.
We are very happy customers. We will continue to used an recommend ZEROREZ Portland as our carpet cleaning company. First name removed & Steve
We loved the ZeroRez guy who came to our house. He was so professional, nice and worked so hard. The carpets look brand new. I can't remember his name but he is the one who moved to Oregon after having a great Food Truck in another state.
Ten out of ten!
Environmentally safer products.
Good service, very professional.
Also, like to be able to ask a question over the phone, rather than on line.
Joel came to our home and did an exceptional job with the carpets. I was especially worried about the grout and tile in a small powder room but it turned out so good. Before, I could not get the dirt and grime out of the porous grout and off the tile but it looks very uniform and bright. I recommend this company for sure
The technician arrived on time- did a great job of explaining what he would be doing and discussed other services we might want to consider- without any pressure to purchase more than we had already committed to. We agreed to which services we wanted and he proceeded to do everything we asked very efficiently and relatively quickly. Once completed, he asked us if we were satisfied with the work he had done and asked if there was anything more he could do for us. We are very pleased with the results of our service and will use this service in the future. For us, it will be a "no brainer" to recommend Zerorez to our friends. It was a very good experience.
Quick service! Great results! My carpet is soft and fluffy (and clean) again! I have already referred a friend to your website!
Chris did a great job on our carpets! He was professional and helped me understand that certain areas of our carpet needed extra attention thanks to our beloved dog. Our carpet is 21 years old and light in color, they look very bright and fresh, thank you for your help. We will make sure to use your company again in the future.
Thank you for cleaning our mattress and carpet in our master bedroom. We have had an aging, sick cat the last couple of years, so the bedroom really needed work (stains from cat vomit and urine). The technician, Rafael, was very polite, professional and efficient. I appreciated that he called to let me know his estimated time of arrival. The carpet and mattress look great! This is the second time we've used Zerorez in our home. We will continue to use Zerorez!
First of all the idea of cleaning carpets without chemicals was appealing to us. The young man that came to clean our carpets was polite, very nice and professional, worked hard and did a wonderful job. Our carpets look great. You have a great employee in this young man, hang on to him.
On time; professional appearance; no time wasted;
carpets look good
Great cleaning system . Carpet looks great.teckknows about the sysyem
Our entire home carpet was cleaned by Zerorez. The technician was professional, very efficient, and quite personable. He did a THOROUGH job! The carpet looked absolutely awesome when he was finished. That is quite a feat, being as it is an old, cheap carpet!! He also took the time to recommend a few things. I am a Zerorez customer for life!!!!
First name removed
This is the 2nd time using zero Rez carpet cleaning service.
The service is great. This time I had Jon Ashton and he was detailed and helpful explaining carpet issues. He was also friendly and listened to my questions.
The carpet cleaning tends to be more expensive than other services however the process of cleaning with the hot steam leaves the carpet feeling much softer
The competence of the technician who cleaned my sofas, the information he provided that gave me informed choices, the time and thoroughness he took in cleaning and the outcome.
I would recommend the service to others and will definitely use it again.
Name removed
The service seemed to clean well, and the carpet seemed to dry faster than with other vendors. Time will tell to see if the carpets stay cleaner than with other services.
No chemicals and promptly and courteous service!!
very prompt and good work. My carpets look wonderful again.
Everything went so smoothly! Service was prompt, my couch & loveseat look brand new and the dog smell is gone!
On time, professional service.
Service person was neat, clean, enjoyed his work and the company he works for. Because I always ask.
Great attitude, good manners. I really enjoy this professional service. I us them at least once a year.!
Chris was very professional and did a great job tending to the details. Our white, 24 year old carpet looks so clean, and smells great! Thank you!
The fellow who came to clean our carpet arrived early in the 4hr "box" and took time to look over our carpet with his special flashlight and talk awhile about what we could expect from the cleaning plus other "add-ons" that were available. There was no pressure to get these extra's, just information. He was very thorough and respectful of our space and posessions and did a
great job. This is our 2nd cleaning and we've been quite satisfied with your services and employees.
My carpets are the cleanest they have ever been by a cleaning service. Rafael was fast, efficient and did an good job.
It did take them a bit longer to dry than I anticipated but that was not a problem for me.
My carpets were dry the next day.
No unpleasant odors.
The person that serviced our carpets was very thorough and friendly. He was very clean in our home.
The technician called ahead, arrived within the timeframe he quoted, and got right to work. I appreciated the way he walked through the service areas to make sure I could express concerns and give specific instructions as applicable.
The tecnician worked efficiently and was careful and respectful of our home, furnishings, etc.
This is our second positive experience with your organization and won't be the last!
Thank you for a great job!

The carpet seems cleaner and perkier without being sticky or smelling like chemicals.