Zerorez Portland
9540 SW Tualatin-Sherwood Rd.
Portland
OR 97062
United States

Client Testimonials

Report a concern   November 29, 2019 — Rated 10 out of 10 by M.S. Zerorez Portland
What do you like about our products and services?

William was fantastic. Very courteous and for the first time asked us to inspect his work in the event he missed any spots. He cleaned up the water on our hard surfaces and was quiet and efficient.

Our carpets are old and some stains are very difficult to pull out but William went beyond in working to do so.

We love Zerorez's product and the people you have sent to have work in our home are always respectful, clean cut and hard workers. Keep up the good work!

Response from Zerorez Portland:

Thank you!

Report a concern   November 29, 2019 — Rated 10 out of 10 by Joseph Bonczek Zerorez Portland
What do you like about our products and services?

My dog's feet don't itch after Zerorez has been here. The carpets look great, and Nick was a great technician!

Response from Zerorez Portland:

Thank you!

Report a concern   November 29, 2019 — Rated 10 out of 10 by Roland Spurrell Zerorez Portland
What do you like about our products and services?

Timely professional courteous service. Great job great company

Response from Zerorez Portland:

Thank you!

Report a concern   November 29, 2019 — Rated 10 out of 10 by P.K. Zerorez Portland
What do you like about our products and services?

William was courteous and explained everything well, answered all our questions and did the job quickly.

Response from Zerorez Portland:

Thank you!

Report a concern   November 29, 2019 — Rated 10 out of 10 by J.H. Zerorez Portland
What do you like about our products and services?

Clean products professional service excellent results

Response from Zerorez Portland:

Thank you!

Report a concern   November 27, 2019 — Rated 10 out of 10 by L.H. Zerorez Portland
What do you like about our products and services?

Chris was great at explaining what he was going to do and how long it would take. Made sure we understood the "extras".

Response from Zerorez Portland:

Thank you!

Report a concern   November 27, 2019 — Rated 10 out of 10 by C.R. Zerorez Portland
What do you like about our products and services?

Chris T was very courteous and professional. He did a great job getting the carpets cleaned in a timely manner.

Response from Zerorez Portland:

Thank you!

Report a concern   November 27, 2019 — Rated 10 out of 10 by Susan Bruce Zerorez Portland
What do you like about our products and services?

No chemical smell after cleaning. Fair price. I will use them going forward!!!

Response from Zerorez Portland:

Thank you!

Report a concern   November 26, 2019 — Rated 10 out of 10 by M.S. Zerorez Portland
What do you like about our products and services?

No sticky residue and carpets look amazing. We have white carpets with two dogs and a child so you can imagine what they looked like prior to having Zerorez clean them. They are white again and look amazing. The gentleman that cleaned our carpet, area rug, and furniture was very nice. I highly recommend them!!!

Response from Zerorez Portland:

Thank you! We are glad Kevin was able to take good care of you and your carpet cleaning needs!

Report a concern   November 26, 2019 — Rated 10 out of 10 by Thelma Otto Zerorez Portland
What do you like about our products and services?

the friendliness and how they explain everything. I hace had them at my old house and here. They work hard, leave no mess.

Response from Zerorez Portland:

Thank you!

Report a concern   November 26, 2019 — Rated 9 out of 10 by C.L. Zerorez Portland
What do you like about our products and services?

Carpets are very clean!

Response from Zerorez Portland:

Thank you!

Report a concern   November 25, 2019 — Rated 10 out of 10 by B.W. Zerorez Portland
What do you like about our products and services?

I have always been very satisfied with Zerorez. Chris, the service person, has cleaned my carpets several times. He always takes the time to listen to my concerns and then explains what he will do to take care of them. I'm very sensitive to chemical smells and I have never had any problems with Zerorez products. I won't use any other company

Response from Zerorez Portland:

Thank you!

Report a concern   November 25, 2019 — Rated 10 out of 10 by A.C. Zerorez Portland
What do you like about our products and services?

As a chemically sensitive person, this cleaning option is the best for me.

My technician, Tim was great. He wasn't able to completely eradicate the pet problem because it was just too much and requires more remediation than he is capable of doing. There was one area he missed but we will have him get it when he comes back to do our house before Christmas!

Response from Zerorez Portland:

Thank you!

Report a concern   November 24, 2019 — Rated 10 out of 10 by C.B. Zerorez Portland
What do you like about our products and services?

Prompt, on time, fair estimate, nice technician. Some areas stayed wet a lot longer than estimated. Overall, we'll use them again.

Response from Zerorez Portland:

Thank you!

Report a concern   November 24, 2019 — Rated 10 out of 10 by T.S. Zerorez Portland
What do you like about our products and services?

Cleaned really well and my carpet dried quickly

Response from Zerorez Portland:

Thank you!

Report a concern   November 24, 2019 — Rated 10 out of 10 by M.R.F. Zerorez Portland
What do you like about our products and services?

The technician who cleaned out carpets and upholstery was excellent.

Response from Zerorez Portland:

Thank you!

Report a concern   November 24, 2019 — Rated 10 out of 10 by Laura Brumfield Zerorez Portland
What do you like about our products and services?

I am thrilled with how clean my 20 yr. old carpet looks after Bentley did his magic. Also, just as pleased with the results on my 2 recliners and sofa.

Response from Zerorez Portland:

Thank you!

Report a concern   November 24, 2019 — Rated 10 out of 10 by C.D. Zerorez Portland
What do you like about our products and services?

Prompt, polite and thorough technician.

Response from Zerorez Portland:

Thank you!

Report a concern   November 24, 2019 — Rated 10 out of 10 by Cathy Grenier Zerorez Portland
What do you like about our products and services?

Tech was prompt, friendly and made the process simple.

Response from Zerorez Portland:

Thank you!

Report a concern   November 24, 2019 — Rated 10 out of 10 by Janey Rose Zerorez Portland
What do you like about our products and services?

I liked the fact that heated water was used - 180 degrees
You provided the water
Prompt timing
Our tech was personable, knowledgeable and thorough
Everything was dry and ready to walk on again in a short amount of time
Our old carpet and couch has new life!!

Response from Zerorez Portland:

Thank you!

Report a concern   November 23, 2019 — Rated 10 out of 10 by Robbie Bello Zerorez Portland
What do you like about our products and services?

We have been using Zerorez for years and have never been disappointed by their work and professional ethics.

Response from Zerorez Portland:

Thank you!

Report a concern   November 23, 2019 — Rated 10 out of 10 by Daryl and Mattew Zito Zerorez Portland
What do you like about our products and services?

Our specialist was they key to what made this a great experience. He was professional, accommodating, and helpful. We will be using this service again!

Response from Zerorez Portland:

Thank you!

Report a concern   November 23, 2019 — Rated 10 out of 10 by Connie Mcglynn Zerorez Portland
What do you like about our products and services?

Everything was great!

Response from Zerorez Portland:

Thank you!

Report a concern   November 23, 2019 — Rated 10 out of 10 by T.E. Zerorez Portland
What do you like about our products and services?

Zerorez is great and our technician Kevin was fabulous as always.

Response from Zerorez Portland:

Thank you!

Report a concern   November 23, 2019 — Rated 9 out of 10 by J.L. Zerorez Portland
What do you like about our products and services?

Courteous and efficient Zerorez team member who did the job.

Response from Zerorez Portland:

Thank you!

Report a concern   November 22, 2019 — Rated 9 out of 10 by J.C. Zerorez Portland
What do you like about our products and services?

It was a very thorough and very well done. My carpets look great. Only thought is that you do your best to keep leaking hoses from causing water to pool up on wood floors, or soak spots of the carpet a little to much.

Response from Zerorez Portland:

Thank you for your feedback! Our technicians are supposed to be mindful of all surfaces while cleaning and I am so sorry your hard wood floors were overlooked.
We will definitely have that conversation with our technician and remind him to be more careful. We really appreciate your input. Thank you for taking the time to let us know where we can improve.

Report a concern   November 22, 2019 — Rated 10 out of 10 by Kerry Edwards Zerorez Portland
What do you like about our products and services?

I like that you do not use chemicals. Also - both technicians were great - friendly and did a good job.

Response from Zerorez Portland:

Thank you!

Report a concern   November 22, 2019 — Rated 10 out of 10 by Stacy Sturdivan Zerorez Portland
What do you like about our products and services?

My technician is very knowledgeable and explains everything carefully. My carpet is very clean and stain free with no chemical smell. My technician was on time and cleaned efficiently.

Response from Zerorez Portland:

Thank you!

Report a concern   November 22, 2019 — Rated 10 out of 10 by A.L. Zerorez Portland
What do you like about our products and services?

I enjoyed Rynell taking time to explain all the options and time frame and details of products. It was hassle free, pain free, and everything is nice and clean. Thanks so much!

Response from Zerorez Portland:

Thank you!

Report a concern   November 22, 2019 — Rated 9 out of 10 by I.U. Zerorez Portland
What do you like about our products and services?

I love that there is no nasty chemical smell.

Response from Zerorez Portland:

Thank you!


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