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based on 87247 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Service person was on time, polite and cleaned up after he was done. Carpet looks good.
It’s always a great experience with zerorez! We love the service.
The tech was amazing! Polite and informative
The technician was very cordial and efficient. The house carpet looks great!
Love the service technicians who are top notch and knowledgable especially Paul!
Speed, quality of work, friendly and capable technician
Jesse was excellent. He provided great service and the carpet looked fantastic.
very professional and they do a great job!
Technician did a great job!
Thanks!!
Tech was great and very friendly!
My floors look gorgeous! Like they are new again.
Service was great! The only reason it wasn't a 10 is because of the quoting done via the website. I ended up paying much more than anticipated because the quote was not accurate.
Every employee that I spoke with was very friendly and efficient. You followed through with reminder calls and texts. The service guy (Sean/Shawn) was very friendly and thorough. Our carpeting looked amazing after it was cleaned. The pricing is very fair.
The Zerorez member was polite and very informative. My disappointment came hours after the cleaning, we notice wall damage in various areas along the stairs. I believe this was cause by the equipment.
Nothing major just enough to be noticed and required some minor repair.
We paid $750 to get two rooms cleaned, including the special cleaning stuff for animal pee. The smell was still there so they came out again but the smell is still there even after a second treatment.
Abe was very professional and helpful. He made me feel like he really cared about my home and what was needed.
He didn't try to sell me a bunch of stuff that was needed
Technician was very professional and did a great job!
The service was great the tech was friendly came in looked around and went to work, the floors looked as they did when I moved into the house.
Carpet feels like it has Chemical/ Residue on it (stiff )
Good service and good job.
Great all around service! Loved the texting feature so I could easily modify my appointment and requests. The gentleman that came to clean my floors was professional and informative. Will definitely use Zerorez again!
the person who came to my house was very clumsy with his equipment,he left scuff marks on my base boards in my bed room ,they r painted the same color as the walls & since that was done 5 yrs. ago i don't have any paint to match & repair it . he did not where anything on his shoes so he left foot prints all over the floor in the living room & kitchen. so i had to re mop & wax the floors. i have laminate flooring & foot prints show. his big hose was scuffing up the corners of the walls.
so i will not be useing u again.
Grout cleaning turned out great and Technitian was very polite, professional and courteous!
We purchased this home and the cleanliness was less than ideal. The carpet is only four years old and we plan to replace it with a remodel. Thought we would have them cleaned (one room smelled of pumpkin scents even after painting all the walls and closet. Six rooms and a hallway and he was in and gone in 54 minutes....
Evan spent time explaining services and procedures. He even told me what he thought was not necessary. I had the full price upfront before he started. Very pleased!
Setting up the appointment was quick and easy, quote was exactly as stated, technician was prompt, efficient and professional, while still being very pleasant to talk with. I’m extremely happy with how my carpet and tile turned out - who knew that’s what my grout looked like!!!!
Great service and results.
We had an estimate for cleaning the flooring in our RV including the couch and 2 dining table chairs and we was charged extra for the chairs, the couch has areas that were obviously not cleaned (around the edges) and the carpet looks ok but defiantly not even close to what was expected.
Evan L. provided excellent, professional, knowledgeable, and courteous service this week in cleaning my carpets and furniture! Everything looks good as new!
Was many hours before drying & a few of the pattern marks were hard to vacuum out.