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based on 87246 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your process is the most thorough I’ve ever seen. My carpets are always so clean and never feel crusty. We had our tile cleaned this time and the grout looks like new!!! AMAZING!! The technician (Trayvon) is professional and friendly. He never rushes the job but ensures that everything is clean! We could not be happier!
Healthy cleaning process. Effective and efficient personnel.
Friendly professional workers
The service was awesome! We have already recommended them to our friends and family and know a few family members who have already booked appointments! Our carpet looks brand new! We are soo pleased! And our service man was so professional and courteous and efficient!
Brendan was fantastic. Very professional. Our tile looks so clean. We will happily recommend Brendan and Zerorez to everyone.
It was a good job but I thought the price was to high.
The Technician was very curtious and professional . He did a fantastic job.
The carpet looks new again.
Service appeared to be thorough and professional. I'm just learning about the product but it sounds good when I'm told the water is pure, and the citrus agent does a good job breaking apart the oils and dirt from the carpet (and seat fabric as I had our dining chairs cleaned also).
Great Tech and great service !
Quick, efficient, friendly and my 14 year old carpet looks practically brand new!
Very good products and service was great!
Clean and efficient! Made my old and worn rugs look better!
By your employee a new truck he left 2 big puddles of oil on the ground. The Tech was AMESOME.
Thanks.
The professionalism that what shown with such respect and patience with the customer. I appreciate the help. My carpets look amazing. Thank you to the tech who helped us. Sure hope he gets a nice raise or promotion in the future.
The carpet looks great when the sun is out. I explained that I had instances of urine and feces on the carpet and that is why I called (our animals got sick). He used his black light that just wasn't strong enough to see in the daylight. There is no smell as I got rid of that (which the cleaner told me I did well) but last night when I looked with the blacklight, all the urine and feces are still lit up. It is not the cleaner's fault, he did the best with the tools he was provided. Just disappointed that the main reason I scheduled the appointment wasn't able to be resolved.
Great product
Took 2 visits to make improvement.
Friendly, professional staff; cleanliness of carpets
Our carpets at a rental property looked great and smelled great after cleaning by Zerorez. The technician was on time, knowledgeable, & friendly. The only spot that didn't come out & we knew it wouldn't, was a red stain caused by a red beverage. Highly recommend Zerorez.
Robert did a nice job, was very personable and professional.
I like the process in which you clean carpets
very happy the rep was great.
No chemicals and great talent...Jesse was professional, thorough, knowledgeable and friendly.
Our tech was very knowledgeable and my carpets look like new.
Loved our technician. Great customer service.
Unreal customer service, fast and efficient
Professional delivery by trained reps
Jeff was friendly, efficient, knowledgeble and did a great job reviving our 20+ year old carpet! Very pleased!
How clean carpets turn out.
The employee that came to clean our carpets was awesome. Our carpets ended up needing more than just a simple cleaning, and he explained everything throughly and gave me time to talk to my husband to make the decision. I didn’t feel pressured. He updated me along the way and really took his time to make sure the carpets were cleaned properly.