Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84624 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 8, 2025 — Rated 10 out of 10 by Cherie Johnson Zerorez Phoenix
What do you like about our products and services?

Less harsh chemicals
Quick drying
Professional employee
Respected property
Explained process

Report a concern   June 7, 2025 — Rated 10 out of 10 by T.Z. Zerorez Phoenix
What do you like about our products and services?

Carpet looks great!

Report a concern   June 7, 2025 — Rated 10 out of 10 by Marsha Doyle Zerorez Phoenix
What do you like about our products and services?

The technician did his best to eliminate the odor problem. Unfortunately it did not work. I am having the carpet removed and replaced with tile. I still have two rooms that are ok. His efforts worked pretty good in those rooms for now.

Report a concern   June 7, 2025 — Rated 10 out of 10 by A.W. Zerorez Phoenix
What do you like about our products and services?

Love how clean the carpet looks. Have booked before and will again soon!

Report a concern   June 7, 2025 — Rated 10 out of 10 by S.C. Zerorez Phoenix
What do you like about our products and services?

fast drying

Report a concern   June 7, 2025 — Rated 10 out of 10 by L.R. Zerorez Phoenix
What do you like about our products and services?

Great service man, personable, helpful and thorough.

Report a concern   June 7, 2025 — Rated 8 out of 10 by L.P. Zerorez Phoenix
What could we do to improve?

I thought it was pretty pricey for what I got, but the technician was awesome

Report a concern   June 7, 2025 — Rated 10 out of 10 by K.M. Zerorez Phoenix
What do you like about our products and services?

Professional, on time and great job.

Report a concern   June 7, 2025 — Rated 10 out of 10 by J.W. Zerorez Phoenix
What do you like about our products and services?

Knowledgeable employees who were friendly and efficient, explaining everything and fully answering our questions. They did an excellent job cleaning our air ducts

Report a concern   June 7, 2025 — Rated 9 out of 10 by M.B. Zerorez Phoenix
What do you like about our products and services?

TV commercials

Report a concern   June 7, 2025 — Rated 10 out of 10 by Shirley Boren Zerorez Phoenix
What do you like about our products and services?

Products, not sure, just know I was extremely happy with the service, the outcome and most of all the teck who was in my home.
Shirley B

Report a concern   June 7, 2025 — Rated 10 out of 10 by T.G. Zerorez Phoenix
What do you like about our products and services?

Excellent service

Report a concern   June 7, 2025 — Rated 10 out of 10 by M.A. Zerorez Phoenix
What do you like about our products and services?

We are very pleased. The carpet is really clean and the spots have not returned. The guys were very polite and did a great job in a short time. I will recommend them. Thanks

Report a concern   June 7, 2025 — Rated 0 out of 10 by D.V. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

When corporate removes the "tip" designation on the final bill, I might revise my use of your services.
The technician was terrific in all ways, but asking whether or not we want to tip is not professional and this business tactic has lost me as a client.

Report a concern   June 7, 2025 — Rated 10 out of 10 by Amy Kasten Zerorez Phoenix
What do you like about our products and services?

Great customer service, easy scheduling and clean floors, what more could we ask for!

Report a concern   June 7, 2025 — Rated 10 out of 10 by Susan Lyne Zerorez Phoenix
What do you like about our products and services?

My area rug gets a lot of traffic and is cream colored so annual service keeps it clean and bright. People always ask is it NEW!!!

The peace of mind that the dryer vent cleaning provides is invaluable. Sometimes it what you can see that gets you.

Report a concern   June 7, 2025 — Rated 9 out of 10 by C.W. Zerorez Phoenix
What do you like about our products and services?

Efficient. Explained the process. Knowledgeable. Payment was easily accomplished. Friendly technician

Report a concern   June 7, 2025 — Rated 10 out of 10 by D.G. Zerorez Phoenix
What do you like about our products and services?

Sofas came out great!

Report a concern   June 7, 2025 — Rated 10 out of 10 by C.M. Zerorez Phoenix
What do you like about our products and services?

He was very professional and did excellent cleaning of the carpet I'm very grateful and very pleased

Report a concern   June 7, 2025 — Rated 10 out of 10 by P.A. Zerorez Phoenix
What do you like about our products and services?

We have used Zerorez for many years and have always had wonderful service. The technicians are awesome—knowledgeable and helpful!

Report a concern   June 6, 2025 — Rated 10 out of 10 by Ross Levatter Zerorez Phoenix
What do you like about our products and services?

Amazingly good removal of pet stains. Knowledgeable and courteous professional cleaners.

Report a concern   June 6, 2025 — Rated 10 out of 10 by E.S. Zerorez Phoenix
What do you like about our products and services?

Excellent cleaning for carpet. Professional staff

Report a concern   June 6, 2025 — Rated 0 out of 10 by L.O.B. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Sent a separate text to Zerorez explaining my experience. Please make reference to my comonsibt! Thx.

Report a concern   June 6, 2025 — Rated 10 out of 10 by Melba Nagler Zerorez Phoenix
What do you like about our products and services?

Your products do a wonderful job of cleaning the carpets.

Your workers are courteous, careful and thorough.

Report a concern   June 6, 2025 — Rated 10 out of 10 by Tricia Lehane Zerorez Phoenix
What do you like about our products and services?

Zerorez does a great job. Use them for my own home/I am a REALTOR, always recommend to clients

Report a concern   June 6, 2025 — Rated 10 out of 10 by D.K. Zerorez Phoenix
What do you like about our products and services?

Prompt, thorough and completely clean!

Report a concern   June 6, 2025 — Rated 5 out of 10 by A.A.K. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Carpets look terrible. Parts of my husband‘s office don’t look like they were even touched. I’d pulled some furnishings out so that the technician could clean behind them with the understanding that I would put them back in place and he could finish the job, and he packed up without telling me so there are spots in the middle of the room that were untouched.

Report a concern   June 6, 2025 — Rated 10 out of 10 by Michelle Paganelli Zerorez Phoenix
What do you like about our products and services?

Listen to my concerns about spots

Report a concern   June 6, 2025 — Rated 10 out of 10 by R.T. Zerorez Phoenix
What do you like about our products and services?

I am so happy with Zerorez. Our tile, carpet, and couch were cleaned and look amazing. I'm blown away! Thank you!

Report a concern   June 6, 2025 — Rated 10 out of 10 by J.T. Zerorez Phoenix
What do you like about our products and services?

Quality products, efficient and personable employees.


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