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based on 84731 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The service and clean feeling after the job is complete is the best. The carpet isn't crunchy like other cleaning services. The two techs that completed my cleaning were very good and nice.
I like the way my carpet looks and feels after it was cleaned.
Your tech earned my highest recommendation for his work and he was courteous and professional.
Excellent customer service when making an appointment. Prompt service and always happy with results.
Servicer very polite and professional
Great job on the carpet, it looks and smells fantastic. Our couch looks brand new as well, never realized how much diffe6ba good cleaning would make.
Couches and chairs are clean(er) but not clean. Expensive device to get 80% desired outcome
The best
My carpets are clean without the chemical smell - just a nice citrus smell
My technician was respectful and thorough. There is no residue left behind and it is safe for my animals.
Cleanest my rugs and carpets have ever been. Friendly and courteous technician. Jacob was great
Thorough and helpful.
Fast and great service
That your product completely removes everything from the furniture.
Customer Service!
Great service!
Hi, Javier was our tech and he did a wonderful job. He was very professional and kind and worked very hard. He did a good job explaining everything to us. Our carpet looks 90% better and we are very happy with it. However I will make a couple of suggestions. Our house is quite large and it really was a 2 person job I thought it was pretty hard just for one person. I do love the no residue, however I believe a preliminary soap or stain remover to start would be beneficial. There are quite a few stains that did not come out. However our carpets have not been cleaned for a long time and we did have a large dog so maybe it would not have mattered. We are very satisfied and we will recommend Zerorez to our friends and family. Thank you
Dave was amazing and explained everything so well too! He's really knowledgeable and super nice. He even took the time to show my son how how his tools worked. The carpets look and smell great! I'm very happy. I would definitely recommend ZeroRez and David M.
Shawn was great!
It really works
The quality of the cleaning was excellent! The carpet looked amazing when it was done.
I was also very impressed with the gentleman who cleaned the carpet. He arrived at the exact time he said he would. He explained everything he was going to do, answered every question i had and made very insightful recommendations as to how i should care for the carpet going forward. He was very helpful, very pleasant and very informed.
Evan Lane is your best tech by far. That said I requested him and you still tried to send someone else listen to your customers!!! If it weren’t for him I would happily use a different company
I was very happy with the floor cleaning
Excellent technician he deserves a raise. Hard to find hard working people like that he did an excellent job. My carpet looks really nice and clean. He did a really good job and a very nice young man a hard worker. I already recommended your service and I will call you again. Thanks
Our carpets look fantastic! Our technician Robert M explained everything he was going to do and really got our carpets looking like new!
Robert is very pleasant and you are lucky to have such a great employee!
I will be scheduling again in 6-7 months!
Javier, my technician did a fabulous job. He worked so hard on my carpets and my sectional sofa. They look & smell almost brand new. He diligently and carefully took great care to give me my desired result and was respectful of my home. I love that my carpet does not “crunch” and have leftover residue on them. My rug looks totally brand new!!! Scheduling was very accommodating and fit me into the week I needed. Very pleased with start to end, will recommend & use again.
No chemicals. All the technicians that have come to our home have been very courteous.
Quick, easy, and the end result was amazing!
It was easy to book an appointment and the company followed up and came exactly as the representative said they would. Unfortunately, we had a stain that didn't come out quite right and when I sent a picture of it they immediately made another appointment and came and re did it for no cost and it is finished beautifully. I highly recommend theme. ZEROREZ is very professional in my opinion.
I will be recommending Zerorez to any of my friends that need their carpets cleaned. Scott was great! He was friendly and got the stains out of my carpet. Very happy with my results.
My couch looks brand new! Thanks for doing a great job
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