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based on 87737 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Our carpet is very spotted, it looks worst now. The guy was very unfriendly. Complete waste of money!
Luis G. Did a great job on our carpets! My husband and I was extremely happy and satisfied with Zerorez.
The young kid (sorry, I don’t recall his name) came in and did a great job. He was very thorough and considerate of my family members and the items in my house. He did an excellent job.
Super friendly, personable and knowledgeable! I appreciated him explaining the process.
Great service and outcome. Carpet looks great. Thank uou
We have used for years! Brian the Technician was great!
The service tech was nice and respectful and this review is nothing against him, but I don't feel like the service was worth the cost, especially regarding the tile - does not seem any cleaner. Seemed like a complete waste of money.
The technician was polite and knowledgeable. My carpet looks great.
The service tech was SO GOOD! He took his time, did great work and exceeded my expectations.
Carpets are refreshed with no crunchy after feel. Alex was very professional, courteous , and on time. Very thorough. Very satisfied overall.
Harold was great! he was very clear about the pet urine treatment and discussed pros and cons. carpets came out great.
I like that there’s is no detergent used.
I sent information to my son who is planning to call and use your company
The technician that was sent (Robert H.) was very thorough, explained the process he would be using, and was very courteous and respectful. We were very pleased with the outcome of cleaning our carpets. We will definitely use Zerorez again.
Professional, friendly, informative technician. Will definitely use you again to clean my carpets.
Easy to do business with, friendly and responsive staff
Zerorez is above and beyond better than all other carpet/tile companies I've ever experienced. Their technicians are knowledgeable and passionate about their work and it shows.
The master bed room carpet still has grey traffic patterns visible and some stain spots. Bedroom 2 has stain spots slightly visable also. I would say the carpet only looks 60% better now. We went thru all the work to completely move all furniture out of 2 bedroom's 1 day before the photo shoot. Only to have the carpets look like this very disappointing. I don't believe your radio ads at all now. I guess the carpets need a shampoo style cleaning. The previous owners had the carpets cleaned by Stanley Steamer before we purchased this house 5 years ago. Even though the traffic patterns reappeared about 8 months later at least they looked good for the sale and showing! The carpets looked MUCH better when cleaned by them. I should have just used them again. We are selling our house and have open house next Saturday. I guess I am going to see if Stanley Steamer can come out before the open house Saturday.
Great personnel.
The technician did a great job
Cleaning
Your technicians can get red wine stains out of upholstery!
The technician was more interested in selling additional services instead of doing what we asked (i.e. clean the carpets). The cleaning was terrible!!! The carpets looked cleaner before. This was the most we ever paid for carpet cleaning and it was by far the worst.
I would not recommend you to an enemy!
Always on time and cleans carpet very well
The tecnition. Was great
Serviceman was on time, went over details before starting the work, and our tile floors look new again!
There are dirt spots left right in the middle of my living room!
Highly recommend your technician Sidney Berry. He is very professional and detail oriented. His moto is to please his customers. Sidney is very gentle and treated our house with great respect. Before leaving the job site, he ensured that evrything was clean, in place, tidy and to our satisfaction.
The products Zerorez used were consumer friendly, non toxic and left no smell or residues. The house was ready to be lived in after the service was completed.
I highly recomment Zerorez for their professional services.
Your product didn't leave the carpets feeling wet and soggy.
Technician was knowledgeable, professional, on-time, and friendly.