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based on 84730 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service and carpets clean every time.
On time, friendly, knowledgeable about cleaning procedure-what will work well and what would not.
He did a great job cleaning. The carpet and tile came out looking good. He was professional and helped me move some of the furniture.
Josh is very friendly and outgoing. Superior service and made us feel like VIPs. Thanks so much!!!
Worked well and no chemical smell!
On time friendly staff.
Carpet was clean and stained removed. Robert the technician was professional and informative. Answered all my questions and gave good recommendations.
Very efficient, timely, pleasant. Did a good job!
The cleaning crew showed up on time and were very efficient. The price was great and the carpets turned out very clean!
Oliver came to the house took the rug away for cleaning. AND was able to clean the bedroom carpet ! Very pleasant person
You advertisement states that the cleaning does not leave the carpet crunchy, but we had a lot of crunch when it was dry. Also, I am not impressed with the finished product. It still looks dirty in a lot of spots.
Professional & polite. Give quality care.
Happy with results!
Your product is very fresh smelling and effective. While your product is great, your service guy, Jacob, was excellent. He was very informative and addressed all our questions and concerns. He was very hard working and thorough. He has a great customer rapport. We had some hard- to-clean areas and they look 95% better. We are very happy with the results. We would use ZeroRez again and will refer them to friends. It was great dealing with all your staff.
Thank you very much.
Name removed
Easy to schedule, good communication regarding arrival , and customer service from cleaner was great. No sales pressure.
Carpeting looks fantastic. Had one of your competitors out 3 months ago and the difference Is night and day!! You have a life long customer moving Forward!
I'm very pleased with the service that I received my carpet looks beautiful thank you no residue no smell no hidden fees.
Professional, answered my questions. He was able to come earlier than expected and I was notified ahead of time.
Well, I certainly was impressed with the guy that came out to do my whole house. I was dedicated to my former carpet cleaning company for 15 years. It was your commercial about the pet urine cleaning that sold me to give you guys a shot. Although I paid more to get my "wicked" stains to disappear, it was well worth the money.
I will for sure be using you again.
Carpets get clean and aren’t stiff when done
The worker that cleaned my carpet was excellent! He was very kind, helpful, and cleaned like new an old carpet. I was very happy.
We had Zerorez come into a newly painted and empty house. The cleaning was mostly good but our request for the tech to stay away from the baseboards was not completely honored. Now I will either have to clean the baseboards or repaint them. The tech also missed a few spots on the tile floor so I will have to fix that as well.
Carpets were clean and nice fresh smell! They do a great job!
With Powered water, rugs are very clean, and are not “stiff” feeling afterwards.
The guy that did floor did a great job. He had problems with his machine which caused him to work longer, but got it done right. I would recommend this company to anyone to clean their floors. We just bought our house and now our floors look brand new. He did a great job on our very messy dirt floors.
On time, professional, throughout, great service
I love the service. The tech got out a stain on my carpet that has there for a year. The techs are very nice and they work hard.
our carpets are so much brighter and softer. They smell wonderful. I’m so glad we called.
The carpet was so soft afterwards and clean! No residue. Very fast friendly service!

To expensive for the service you get.