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based on 84729 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
While experience was odd
Very good on it all
The process was amazing, from the pre-treatment to the Lifter brushing to the Wand. The entire process did an incredible job. Our carpets are so much cleaner, smell fresher, and look almost new. Our technician Luis was friendly, knowledgeable, and did a very professional job.
Timely. Good communication. Fair prices.
Your technicians are very knowledgeable and customer focused. They have the client’s best interest in mind!
Fast, efficient and reasonable.
Move some of the small pieces of furniture like Stanley steamer does. I/E night stands, and end tables.
Great job on the carpet and cleaning the kitchen floor too, saves me a ton of work, so thank you!!
I have been pleased with the results every time you come to either shampoo carpet or clean tile and grout. Service is always prompt with efficient congenial staff/
Service was excellent after the technician arrived. Chris was excellent. The only issued I had was the arrival time, an hour and fifteen minutes past the two hour window notice window with no notification of arrival time.
Professional
Prompt efficient professional
Service was great. Everything explained to me. Arrived on time and furniture cleaned and protectant applied.
Trayvon was very professional.
Mathew was great. He loves the work he does. He is friendly and thorough. We scheduled a carpet cleaning and then added upholstery and tile cleaning. It got to be a pretty big bill for one days work, but our older home we recently purchased now feels fresh and clean. We’re happy we did it and happy Mathew was our cleaner.
The overall experience was first class.. From the initial phone inquiry via the web, I received a very professional/informative return call to explain the service and appointment details. The company stayed in contact contact all the way to the appointment date.. Via text, web, and phone.... The tech that arrived at my house was first class!! Well mannered and very kind. Knowledgably and worked extremely professionally!!! I will be using the service no less than quarterly for a deep cleaning and have posted my experience on Facebook & shared w/ many many dog owners as I am about the fantastic service!!! Thank you, M. Williams
On time; completed job in reasonable amount of time; Geo was courteous, polite, helpful; good value.
Evan and partner were fantastic, good guys great customer service and personalities
I am very pleased with how clean my tile and grout looks! Technician was very professional and informed me about the process. He also asked me to look at the result to make sure I was happy with the result. Awesome service!
The carpet cleaning actually cleaned my carpets, and the carpet cleaner was thorough and friendly.
Services was great! As always very polite and informative. Thank you!
With the right technician, carpets can look like new again. Without chemicals that can harm me or my dogs. Awesome job Weston!
On time, polite and great work
Zerorez is always excellent. The carpets get clean and the technician are the best. I will only use them to clean my carpets. My quote is correct and technicians are very polite.
Prompt service with good quality was provided in an emergency situation. Thanks!
Easy scheduling, nice technicians with excellent results. I've been using for a couple years now and I'll continue to use in future.
Everything looks great!
on time and did a great job thanks
The technician was rude, my carpets aren’t clean.
Great job!
The process was easy, scheduling was able to happen by the next day, everything was very clear, everyone was friendly, and I think they did a good job!