Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84729 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 30, 2021 — Rated 9 out of 10 by M.U. Zerorez Phoenix
What do you like about our products and services?

I like the concept of less water in cleaning. However, your prices are high compared to other carpet cleaning companies that I have used before

Report a concern   September 30, 2021 — Rated 10 out of 10 by Paul Diegan Zerorez Phoenix
What do you like about our products and services?

They were very professional and on time! Did a great job, have recommended you to my friends! Thank you, Paul

Report a concern   September 30, 2021 — Rated 10 out of 10 by F.W. Zerorez Phoenix
What do you like about our products and services?

Prompt service and professional technician..Top of the class..

Report a concern   September 30, 2021 — Rated 10 out of 10 by Emory Marsh Zerorez Phoenix
What do you like about our products and services?

The work was done quickly

Report a concern   September 30, 2021 — Rated 10 out of 10 by Shon Bradford Zerorez Phoenix
What do you like about our products and services?

Quality service at an affordable price, communication was great before and after service was provided!

Report a concern   September 30, 2021 — Rated 10 out of 10 by M.C. Zerorez Phoenix
What do you like about our products and services?

The booking process was very easy, and the technician from Zerorez was punctual and courteous.
The carpet he cleaned is quite old, but it looks like new now.

Report a concern   September 30, 2021 — Rated 0 out of 10 by T.C. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The reps were very professional, however, the service is nothing special nor do we feel any difference on the carpet.

Report a concern   September 30, 2021 — Rated 10 out of 10 by Lani Greene Zerorez Phoenix
What do you like about our products and services?

Cory and Chris were exemplary with their services on Tuesday. They cleaned my difficult-to-clean long fiber carpet exceptionally well and then followed-up with area clean up where there was over-spray and where the hoses had been . I was amazed! That has not happened before and was a deal-setter. I will definitely be calling on Zerorez for future services. Thank you so much for your top quality services and your exquisite choice of employees.

Lani Greene

Report a concern   September 30, 2021 — Rated 10 out of 10 by S.K. Zerorez Phoenix
What do you like about our products and services?

Very prompt, in fact they called to see if the technician could arrive early. Entire process took about 1 hour, so it was quick and efficient. The technician explained the entire process and how the system worked. I have always heard the commercials on the radio for Zerorez and I'm very pleased with the results! Thank you!

Report a concern   September 30, 2021 — Rated 10 out of 10 by Wilton Haynes Zerorez Phoenix
What do you like about our products and services?

quick and good job. technician polite and efficient

Report a concern   September 30, 2021 — Rated 10 out of 10 by L.P. Zerorez Phoenix
What do you like about our products and services?

Zerorez procedure is outstanding. It only takes about 8 hours or less to dry, compare to other companies. I would not hesitate to recommend Zerorez to my friends and neighbors.

Report a concern   September 30, 2021 — Rated 10 out of 10 by M.C. Zerorez Phoenix
What do you like about our products and services?

Nice technicians
Good results

Report a concern   September 30, 2021 — Rated 10 out of 10 by C.W. Zerorez Phoenix
What do you like about our products and services?

Fast and efficient

Report a concern   September 29, 2021 — Rated 5 out of 10 by R.B. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Carpeting was soaked and is still wet from 30 hours ago. A guy came w a fan for 30 minutes today and then took it. It should have been left with us until tomorrow.

Tile cleaning was good

Report a concern   September 29, 2021 — Rated 10 out of 10 by R.C. Zerorez Phoenix
What do you like about our products and services?

The care that Jordan & Chris took when shampooing the carpet, they’re friendliness and being on time. They were very professional. My carpet looks new and smells great! I also like the feel of the carpet now that it’s dry. Very soft.

Report a concern   September 29, 2021 — Rated 10 out of 10 by M.L. Zerorez Phoenix
What do you like about our products and services?

We are delighted!! Thanks Much!!!!!

Report a concern   September 29, 2021 — Rated 10 out of 10 by S.W. Zerorez Phoenix
What do you like about our products and services?

Great service

Report a concern   September 29, 2021 — Rated 10 out of 10 by P.G. Zerorez Phoenix
What do you like about our products and services?

James did a fantastic job!!!!!!!

Report a concern   September 29, 2021 — Rated 10 out of 10 by P.A. Zerorez Phoenix
What do you like about our products and services?

On time
Quick
Courteous
Efficient

Report a concern   September 29, 2021 — Rated 10 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

The service tech did a great job. Everything was nice and clean.

Report a concern   September 29, 2021 — Rated 10 out of 10 by M.O. Zerorez Phoenix
What do you like about our products and services?

Pet friendly- doesn’t make my dog sick like other cleaning products

Report a concern   September 29, 2021 — Rated 2 out of 10 by T.M.B.B. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The service was ok but for one person cleaning my restaurant & paying almost $900 for 2 hours of work. That nuts.

Report a concern   September 29, 2021 — Rated 10 out of 10 by Darlene Ryland Zerorez Phoenix
What do you like about our products and services?

Very friendly, polite and professional - my carpets look great !

Report a concern   September 29, 2021 — Rated 10 out of 10 by Suzan VanPatten Zerorez Phoenix
What do you like about our products and services?

NO chemicals or soap residue. No smell.
Lifts pet stains even if they are old and have been in the carpet awhile.
Friendly and informative staff.
My mother was coming and you arranged to have the carpet cleaned before her arrival.
Very much appreciated!
Suzan

Report a concern   September 29, 2021 — Rated 6 out of 10 by J.D. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The tile cleaning was fine; however, when the technician was removing his equipment he pulled it through our landscape area and pulled out a wired-in landscape light. He also bent over another one of them. The second one was repairable, but the first one is proving more difficult and will be time-consuming. The lights are not "hidden" in any way, it was just carelessness.

Report a concern   September 29, 2021 — Rated 10 out of 10 by M.K. Zerorez Phoenix
What do you like about our products and services?

Fast! Timely! Great service!

Report a concern   September 29, 2021 — Rated 10 out of 10 by D.N. Zerorez Phoenix
What do you like about our products and services?

Everything!

Report a concern   September 29, 2021 — Rated 10 out of 10 by Penny Hibbard Zerorez Phoenix
What do you like about our products and services?

Great Products, people are very experienced and friendly. Had mile tile done and it looks amazing.
Thanks to Robert H for doing such a good job.
Penny Hibbard
Realtor

Report a concern   September 29, 2021 — Rated 10 out of 10 by K.G. Zerorez Phoenix
What do you like about our products and services?

The tech was very communicative, on time and friendly. He answered all of my questions and did a great job.

Report a concern   September 29, 2021 — Rated 10 out of 10 by P.V. Zerorez Phoenix
What do you like about our products and services?

No soap used.


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