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based on 84719 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Our tech was fabulous! So kind and personable. Out carpet is very clean. We give him the highest marks possible.
On time and did a good job. Carpets look great.
Surprised how quickly you clean the carpet. You only make 1 pass over the area. I feel multiple passes would do a better job cleaning the carpet.
Everything was great. Very professional and informative. They did a great job.
The technician was very friendly and informative.
Great job and amazing customer service.
Very professional, on time and does a great job!
Reliable. The work is good. Employees are professional.
Very expensive for what you get and my once soft carpets feel hard.
My carpet is old, but it could have been gotten cleaner .
More detail in all corners where the cleaning machine may not be able to reach well.
$100 more than i usually pay I clean every 6-7 months. first time with zero rez and carpet doesnt look as clean maybe its just my berber carpet. waiting to see how it is after a few vacumns not sure if I will use this service again. maybe every other time.
good job, well done, clean carpets!
Very good explanation of process. They communicate their arrival time window and narrow it to 2hrs. Their procedure leaves your home smelling fresh and clean!
Mason, my technician was polite, professional and efficient. My carpets look great. Zerorez gives good value for their services.
Excellent job and service
WORK VERY WELL!
Excellent results
I like the no residue feeling. Service excellent too
Ease of scheduling.
Technicians very thorough.
Carpet looks new after cleaning.
Flexibility, friendliness of staff, and quality of product.
Professional, neat, prompt, friendly and a great product.
Technicians were amazing. Friendly, fast, and the head guy was training and did an amazing job teaching his training while at our house. It was a pleasure to see how much he cared about his job.
Jordan, the technician was on time, professional and personable. The carpet and upholstery looks great.
Love the water fir cleaning appliances and windows!
Your tec’s are knowledeable on how to best clean the carpets! The are on time to the appointment!
We have had Zerorez do our carpets in the past. This time we did carpets and tile. The carpet cleaning was fine and looks great. The tile, let's just say I was disappointed as it did not meet my expectations. I would have liked to have known that your company would not roll chairs on wheels out of the way to clean under them. Since my entire house was done, I could not move everything outside. Had I known this was how you clean the tile/grout, I would have had two separate appointments on different days....
Clean wit NO residue
Good cleaning job and the techs are great people to deal with and THEY do a good job.
I like that yet when’s the carpets and leaves no residue.
On time, helpful and kept me posted on status