Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84673 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 14, 2023 — Rated 10 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

Professional service and always great results

Report a concern   July 14, 2023 — Rated 10 out of 10 by J.T. Zerorez Phoenix
What do you like about our products and services?

Chris did a fantastic job. Chris was on time to the job site he knew what he was doing he got done and a very timely matter. That's why valley Pentecostal Church and myself and others in the church use Zerorez

Report a concern   July 14, 2023 — Rated 10 out of 10 by Jeff Rogge Zerorez Phoenix
What do you like about our products and services?

Great services

Report a concern   July 14, 2023 — Rated 10 out of 10 by J.G. Zerorez Phoenix
What do you like about our products and services?

Liked that I could take my ara rug to the Zerorez facility. Plus, reasonable pricing.

Report a concern   July 14, 2023 — Rated 5 out of 10 by L.R. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I really don’t know what to say other than the grout dried and 98% was clean but 2% dried dirty. I’ve been going through and cleaning the missed spots. My wife could see what I was saying and she said although there are some spots that needed to be cleaned it was not worth bringing you back. She said that the carpets were clean. We are overall satisfied. You cleaned area rug but not the tile underneath but that was in estimate because added $100 to clean the area rug. I’ll get over it as my wife tells me to move on

Report a concern   July 14, 2023 — Rated 10 out of 10 by Stephanie Martinez Zerorez Phoenix
What do you like about our products and services?

The service was excellent. I called to see if they could come sooner than originally scheduled and they were able to come out the same day. The cleaning was great and made a huge difference in my brother's new house. We're very happy and will definitely use Zerorez again and recommend them to family and friends.

Report a concern   July 14, 2023 — Rated 10 out of 10 by C.C. Zerorez Phoenix
What do you like about our products and services?

Always a pleasure to work with.

Report a concern   July 14, 2023 — Rated 8 out of 10 by A.K. Zerorez Phoenix
What could we do to improve?

All is fine! Timely and professional!

Report a concern   July 14, 2023 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

The carpets are very clean and no odors! Mojave did a very good job.

Report a concern   July 14, 2023 — Rated 10 out of 10 by W.B. Zerorez Phoenix
What do you like about our products and services?

Quick, very clean, dries fast, and no residue.

Report a concern   July 14, 2023 — Rated 9 out of 10 by V.M. Zerorez Phoenix
What do you like about our products and services?

We had three rooms of carpet and one of tile recently cleaned. The technician was friendly and polite. It only took about an hour--99% of all stains were removed so we were very happy with the results. Best part of all--no odor from cleaning solutions! I have had major allergy reactions to other companies' cleaning in the past.

Report a concern   July 14, 2023 — Rated 10 out of 10 by K.M. Zerorez Phoenix
What do you like about our products and services?

Carpet looks great! Thank you!

Report a concern   July 14, 2023 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

Professional employees and on time with regard to agreed upon day and services.

Report a concern   July 14, 2023 — Rated 10 out of 10 by Dan Monachino Zerorez Phoenix
What do you like about our products and services?

Ease of booking service, promptness, thoroughness, cordiality & professionalism of the various techs. Always an excellent end result.

Report a concern   July 14, 2023 — Rated 10 out of 10 by J.R. Zerorez Phoenix
What do you like about our products and services?

Fast thorough friendly and professional

Report a concern   July 14, 2023 — Rated 10 out of 10 by D.S. Zerorez Phoenix
What do you like about our products and services?

Service techs very thorough and personable

Report a concern   July 13, 2023 — Rated 10 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

Great service - Beau Abbot did an excellent job. Very professional and thorough.

Report a concern   July 13, 2023 — Rated 10 out of 10 by L.B. Zerorez Phoenix
What do you like about our products and services?

Good price, professional and did excellent work

Report a concern   July 13, 2023 — Rated 10 out of 10 by N.A.N. Zerorez Phoenix
What do you like about our products and services?

I am a multi repeat customer and would never think to have any other company clean my carpets. These guys do a fabulous job and my carpets are a testament to that care. Easy to schedule, show up in time, are very considerate and continue to be affordable care for longer lasting carpets. Sign me a loyal customer.

Report a concern   July 13, 2023 — Rated 10 out of 10 by Christina Zeravica Zerorez Phoenix
What do you like about our products and services?

The technician was punctual and professional. He also did a great job on my stairs and tile!

Report a concern   July 13, 2023 — Rated 10 out of 10 by J.L. Zerorez Phoenix
What do you like about our products and services?

Technician (Trayvon?) was prompt and professional and the upholstery was soft, not stiff, once dry.

Report a concern   July 13, 2023 — Rated 10 out of 10 by D.L. Zerorez Phoenix
What do you like about our products and services?

No crunch to the carpet, just a clean and refreshing look to the carpet. Friendly workers are the best.

Report a concern   July 13, 2023 — Rated 10 out of 10 by Kathleen Cooper Zerorez Phoenix
What do you like about our products and services?

great service and good job!

Report a concern   July 13, 2023 — Rated 8 out of 10 by K.M. Zerorez Phoenix
What could we do to improve?

Each of the past 3x you have cleaned my carpet, there has been damage. This last time was a gash out of the wall.

Report a concern   July 13, 2023 — Rated 10 out of 10 by T.A. Zerorez Phoenix
What do you like about our products and services?

They got the stains out of my daughter's room.

Report a concern   July 13, 2023 — Rated 0 out of 10 by M.C. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I put in a negative response because it was what I would call hidden charges fine print a fee for gasoline a fee for disposing of their water, and their solution was to send me their contract. I’m not happy, and I will not reuse them.

Report a concern   July 13, 2023 — Rated 10 out of 10 by T.B. Zerorez Phoenix
What do you like about our products and services?

Service tech was very professional

Report a concern   July 13, 2023 — Rated 10 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

Communication! Great cleaning, and friendly person doing the cleaning. I always recommend you!

Report a concern   July 13, 2023 — Rated 10 out of 10 by B.W. Zerorez Phoenix
What do you like about our products and services?

Your people are always efficient, friendly and do a great job!

Report a concern   July 13, 2023 — Rated 10 out of 10 by A.H. Zerorez Phoenix
What do you like about our products and services?

Ptoducts work great and employees provide e excellent service. They go above and beyond to insure customer satisfaction.


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