Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84672 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 23, 2023 — Rated 10 out of 10 by Jeff McKeehan Zerorez Phoenix
What do you like about our products and services?

We were super impressed with the results of our carpet cleaning.
Our technician, Jeff, was friendly and efficient.

Report a concern   July 22, 2023 — Rated 10 out of 10 by D.D. Zerorez Phoenix
What do you like about our products and services?

she was early worked hard and fast and did a great job. was also very friendly and likeable

Report a concern   July 22, 2023 — Rated 10 out of 10 by Sandy Peterson Zerorez Phoenix
What do you like about our products and services?

The technician that we got this time was very professional. He was very informative and polite. I would recommend Zero Rez to anyone that needs this type of service.

Report a concern   July 22, 2023 — Rated 10 out of 10 by M.C. Zerorez Phoenix
What do you like about our products and services?

I've used you several times. Each time has been great. Each service person (all different) have always been on time, polite and did a great job. At this point, if I wanted my carpets cleaned, I wouldn't think of calling anyone else.

Report a concern   July 22, 2023 — Rated 10 out of 10 by Makenzie Hughes Zerorez Phoenix
What do you like about our products and services?

👍

Report a concern   July 22, 2023 — Rated 10 out of 10 by Peter Ravitz Zerorez Phoenix
What do you like about our products and services?

did a great job-carpet looks nearly new

Report a concern   July 22, 2023 — Rated 10 out of 10 by Dennis and Sharon Ayers Zerorez Phoenix
What do you like about our products and services?

Mohave, the service tech was on time and did the best cleaning ever done on our old carpet.
He really did want us to be happy with the cleaning. We will use Zerorez again and request Mohave.

Report a concern   July 22, 2023 — Rated 10 out of 10 by S.H. Zerorez Phoenix
What do you like about our products and services?

I appreciated David's, my Zerorez service technician, thoroughness in doing my carpets and rug. He was very friendly and provided great customer service.

Report a concern   July 22, 2023 — Rated 0 out of 10 by S.A. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Did a terrible job and couldn’t resolve my complaints. Also was promised a call back from a supervisor and never got a call.

Report a concern   July 22, 2023 — Rated 10 out of 10 by T.M. Zerorez Phoenix
What do you like about our products and services?

We have been using Zerorez multiple times before and they always do an outstanding job!!! This time they were cleaning our tiles and rugs and I couldn’t believe how great our floors and rugs looked after it!!! Thank you so much to Jack our technician who did an amazing job, was on time, very polite and a pleasure to work with and was to make sure that we are happy with the result! Thank you again and we definitely will be using them again in the future!!!

Report a concern   July 22, 2023 — Rated 10 out of 10 by D.F. Zerorez Phoenix
What do you like about our products and services?

The staff that cleaned my dads house were very friendly and professional.

Report a concern   July 22, 2023 — Rated 10 out of 10 by Virginia Hernandez Zerorez Phoenix
What do you like about our products and services?

We’ve used Zerorez for 5 years now. Staff is always courteous and on time. Our carpets always come out clean.

Report a concern   July 22, 2023 — Rated 0 out of 10 by A.K. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I paid extra to have the deep cleaning in the room where my dog had a pee accident. The next day after the clean, the room had an odor to it even more than previous. When the guys came back out to clean, I had to pay another $75 to spot treat again. This is unacceptable. I spent $193 on one room alone. Not to mention I had 4 other rooms cleaned that is not included in this total. I trusted the professionals and let him guide where to put the deep cleaning spot cleaner by blacklight. Then he says they will clean next to the area they just did but it will cost us $75 again. Definitely not coming back to a company who chooses to nickel and dime it's customers. I want my money back.

Report a concern   July 22, 2023 — Rated 10 out of 10 by Mandi Acedo Zerorez Phoenix
What do you like about our products and services?

Fast, friendly, prompt, and good service.

Report a concern   July 22, 2023 — Rated 10 out of 10 by K.C. Zerorez Phoenix
What do you like about our products and services?

Your technician was helpful, courteous, friendly, and efficient. My rugs looked wonderful. I am very pleased with the service.

Report a concern   July 22, 2023 — Rated 10 out of 10 by J.A. Zerorez Phoenix
What do you like about our products and services?

Great customer service

Report a concern   July 21, 2023 — Rated 10 out of 10 by D.F. Zerorez Phoenix
What do you like about our products and services?

She did a great job. And explained everything.

Report a concern   July 21, 2023 — Rated 10 out of 10 by S.R. Zerorez Phoenix
What do you like about our products and services?

Very friendly, knowledgeable and professional

Report a concern   July 21, 2023 — Rated 10 out of 10 by Cheryl McCormic Zerorez Phoenix
What do you like about our products and services?

Excellent service and very professional . ISAAC WAS SUPET@

Report a concern   July 21, 2023 — Rated 10 out of 10 by L.M. Zerorez Phoenix
What do you like about our products and services?

The carpets look wonderful; Robert was quick getting the job started and finished and we don’t intend to get any other company do our carpets in the future.

Report a concern   July 21, 2023 — Rated 8 out of 10 by T.K. Zerorez Phoenix
What could we do to improve?

I thought the service was great. Arrived right on time, didn't mess around with getting the job done.

Report a concern   July 21, 2023 — Rated 10 out of 10 by D.M. Zerorez Phoenix
What do you like about our products and services?

All went as scheduled.
Appreciate the work

Report a concern   July 21, 2023 — Rated 10 out of 10 by C.E. Zerorez Phoenix
What do you like about our products and services?

Professional, efficient and effective service.

Report a concern   July 21, 2023 — Rated 10 out of 10 by F.S. Zerorez Phoenix
What do you like about our products and services?

Good job

Report a concern   July 21, 2023 — Rated 10 out of 10 by John Garcia Zerorez Phoenix
What do you like about our products and services?

They always do a great Job , And always Ontime

Report a concern   July 21, 2023 — Rated 10 out of 10 by S.M. Zerorez Phoenix
What do you like about our products and services?

Fair price and seems to clean well.

Report a concern   July 21, 2023 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

Through cleaning. Respectful technician.

Report a concern   July 21, 2023 — Rated 10 out of 10 by Florence Lattanzio Zerorez Phoenix
What do you like about our products and services?

Great service ,clean carpets, good customer service.

Report a concern   July 21, 2023 — Rated 10 out of 10 by D.X. Zerorez Phoenix
What do you like about our products and services?

Fast scheduling, friendly and professional staff, excellent service.

Report a concern   July 21, 2023 — Rated 10 out of 10 by Julie Weissert Zerorez Phoenix
What do you like about our products and services?

My carpet looks like new. Scott was extremely courteous and thorough.


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