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based on 84672 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
she was early worked hard and fast and did a great job. was also very friendly and likeable
The technician that we got this time was very professional. He was very informative and polite. I would recommend Zero Rez to anyone that needs this type of service.
I've used you several times. Each time has been great. Each service person (all different) have always been on time, polite and did a great job. At this point, if I wanted my carpets cleaned, I wouldn't think of calling anyone else.
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did a great job-carpet looks nearly new
Mohave, the service tech was on time and did the best cleaning ever done on our old carpet.
He really did want us to be happy with the cleaning. We will use Zerorez again and request Mohave.
I appreciated David's, my Zerorez service technician, thoroughness in doing my carpets and rug. He was very friendly and provided great customer service.
Did a terrible job and couldn’t resolve my complaints. Also was promised a call back from a supervisor and never got a call.
We have been using Zerorez multiple times before and they always do an outstanding job!!! This time they were cleaning our tiles and rugs and I couldn’t believe how great our floors and rugs looked after it!!! Thank you so much to Jack our technician who did an amazing job, was on time, very polite and a pleasure to work with and was to make sure that we are happy with the result! Thank you again and we definitely will be using them again in the future!!!
The staff that cleaned my dads house were very friendly and professional.
We’ve used Zerorez for 5 years now. Staff is always courteous and on time. Our carpets always come out clean.
I paid extra to have the deep cleaning in the room where my dog had a pee accident. The next day after the clean, the room had an odor to it even more than previous. When the guys came back out to clean, I had to pay another $75 to spot treat again. This is unacceptable. I spent $193 on one room alone. Not to mention I had 4 other rooms cleaned that is not included in this total. I trusted the professionals and let him guide where to put the deep cleaning spot cleaner by blacklight. Then he says they will clean next to the area they just did but it will cost us $75 again. Definitely not coming back to a company who chooses to nickel and dime it's customers. I want my money back.
Fast, friendly, prompt, and good service.
Your technician was helpful, courteous, friendly, and efficient. My rugs looked wonderful. I am very pleased with the service.
Great customer service
She did a great job. And explained everything.
Very friendly, knowledgeable and professional
Excellent service and very professional . ISAAC WAS SUPET@
The carpets look wonderful; Robert was quick getting the job started and finished and we don’t intend to get any other company do our carpets in the future.
I thought the service was great. Arrived right on time, didn't mess around with getting the job done.
All went as scheduled.
Appreciate the work
Professional, efficient and effective service.
Good job
They always do a great Job , And always Ontime
Fair price and seems to clean well.
Through cleaning. Respectful technician.
Great service ,clean carpets, good customer service.
Fast scheduling, friendly and professional staff, excellent service.
My carpet looks like new. Scott was extremely courteous and thorough.

We were super impressed with the results of our carpet cleaning.
Our technician, Jeff, was friendly and efficient.