Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 85329 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 7, 2023 — Rated 10 out of 10 by L.C. Zerorez Phoenix
What do you like about our products and services?

Everything!!!! A great tech..a wonderful job on my carpets.A price thats very affordable..would not use any other than Zerorez..Thanks so much!

Report a concern   September 7, 2023 — Rated 9 out of 10 by S.L. Zerorez Phoenix
What do you like about our products and services?

Citrus pre-clean
Quality service

Report a concern   September 7, 2023 — Rated 10 out of 10 by C.S. Zerorez Phoenix
What do you like about our products and services?

The carpets looked clean and our rep was professional and informative !

Report a concern   September 7, 2023 — Rated 8 out of 10 by J.S.L. Zerorez Phoenix
What could we do to improve?

Service was great. Only thing to "improve" would be your price but we were very pleased with the crew that made our tile look like new. Keep it up!

Report a concern   September 7, 2023 — Rated 10 out of 10 by Judy Hoffner Zerorez Phoenix
What do you like about our products and services?

Had a great representative come out to our house for carpet cleaning.

Report a concern   September 7, 2023 — Rated 10 out of 10 by Kim Tompkins Zerorez Phoenix
What do you like about our products and services?

Randy and Candy are true professionals and customer service was great !!! I’m a time when no one cares this company goes the extra mile

Report a concern   September 7, 2023 — Rated 10 out of 10 by K.R. Zerorez Phoenix
What do you like about our products and services?

Staff is always on time, personable, professional, and always do a great job.

Report a concern   September 7, 2023 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

We had very good results and the technician listened to our concerns.

Report a concern   September 7, 2023 — Rated 10 out of 10 by T.C. Zerorez Phoenix
What do you like about our products and services?

Environmental friendly products and great staff

Report a concern   September 7, 2023 — Rated 10 out of 10 by Lisa Cannon Zerorez Phoenix
What do you like about our products and services?

Your techs are always knowledgeable and helpful. I only use Zerorez because my carpets feel clean and fluffy. No chemical crunchiness or smells.

Report a concern   September 7, 2023 — Rated 8 out of 10 by L.P. Zerorez Phoenix
What could we do to improve?

Provide booties for us to wear while carpet dries.

Report a concern   September 6, 2023 — Rated 10 out of 10 by C.R. Zerorez Phoenix
What do you like about our products and services?

Justin did a great job. Send him back the next time!

Report a concern   September 6, 2023 — Rated 10 out of 10 by S.M. Zerorez Phoenix
What do you like about our products and services?

The carpets are clean, smell fresh, and are not crispy.
The technicians were friendly and competent.

Report a concern   September 6, 2023 — Rated 10 out of 10 by Linda Burk Zerorez Phoenix
What do you like about our products and services?

They we fantastic.

Report a concern   September 6, 2023 — Rated 10 out of 10 by B.R. Zerorez Phoenix
What do you like about our products and services?

No residue on the carpet

Report a concern   September 6, 2023 — Rated 9 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

your employee did an excellent job and was very personalbe

Report a concern   September 6, 2023 — Rated 10 out of 10 by Rose Thorson Zerorez Phoenix
What do you like about our products and services?

l had my tiles steamed cleaned and paul did
an amazing job. paul does his job well because
he enjoys it. It shows.

Report a concern   September 6, 2023 — Rated 10 out of 10 by Teresa Guerrero Vargas Zerorez Phoenix
What do you like about our products and services?

I enjoyed the level of communication the Zerorez representative, Joshua, had prior to appointment time. He also walked me through the process before he started and gave me realistic expectations. I would choose Zerorez in the future for both the cleanliness and pricing.

Report a concern   September 6, 2023 — Rated 10 out of 10 by S.A. Zerorez Phoenix
What do you like about our products and services?

they were on ti e and did a great job.

Report a concern   September 6, 2023 — Rated 10 out of 10 by J.J. Zerorez Phoenix
What do you like about our products and services?

My technician was very professional and polite. He did a great job!

Report a concern   September 6, 2023 — Rated 10 out of 10 by T.S. Zerorez Phoenix
What do you like about our products and services?

Very good products
Very good tech

Report a concern   September 6, 2023 — Rated 10 out of 10 by T.C. Zerorez Phoenix
What do you like about our products and services?

Once again perfect work. Technician on time and we discussed scope of work and final price before starting.

Zerorez process cleans without leaving carpet and rugs 'crunchy.

Highly recommended.

Report a concern   September 6, 2023 — Rated 9 out of 10 by Amy Walsh Zerorez Phoenix
What do you like about our products and services?

Reliable, professional and knowledgeable

Report a concern   September 6, 2023 — Rated 10 out of 10 by Doris Hendenberg Zerorez Phoenix
What do you like about our products and services?

The tech was great, the cleaning was great, the over all experience was great and the best part is, the tech told me it would get rid of the smell of dust in my carpet and it DID!!!!! I am a totally satisfied customer

Report a concern   September 5, 2023 — Rated 10 out of 10 by Michele DeFilippo Zerorez Phoenix
What do you like about our products and services?

A very nice job. My carpets look fabulous! In the past, after carpet cleaners had finished, I was often left wondering why I bothered to call them at all. I'll definitely use ZeroRez again.

Report a concern   September 5, 2023 — Rated 10 out of 10 by K.G. Zerorez Phoenix
What do you like about our products and services?

EXCELLENT JOB, COURTEOUS AND POLITE

Report a concern   September 5, 2023 — Rated 10 out of 10 by Pam Kulesza Zerorez Phoenix
What do you like about our products and services?

It is, and it was a wonderful afternoon. Puppies' lack of training was erased. spills are gone, and 13 years of history lost to clean. Love it! it is too bad I can not send pictures, it is so beautiful and smells so good.

Report a concern   September 5, 2023 — Rated 10 out of 10 by J.D. Zerorez Phoenix
What do you like about our products and services?

Our tech, Frankie, was amazing! Professional with great customer service and a high quality cleaning.

Report a concern   September 5, 2023 — Rated 0 out of 10 by M.L. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I just feel like your product did not clean the carpets. The two workers were wonderful. I just was not impressed with your system

Report a concern   September 5, 2023 — Rated 10 out of 10 by V.K. Zerorez Phoenix
What do you like about our products and services?

Both technicians were outstanding, Frankie and (sorry, forgot his name...)!!! I had this done for my son and his family while they were way, and they were shocked by the difference. LOVED it!
Thank you so much!


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