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based on 84672 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Our technician was knowledgeable, friendly, and did a great job!
Great cleaning. Always looks good. Tech did a very good job.
tech did a good job with the carpets, had some makeup foundation that had spilled in living room carpet and he was able to get it cleaned up and could not tell even was spilled.
The staff was prompt and professional. The automated text and receipt made the process easy. Good quality service.
Matt did a great job, very personable and kept me informed throughout. He unfortunately had a hose break, but he immediately got a new truck and finished the job.
The young man that did our carpet at the office was very prompt, polite and extremely knowledgeable
Great service at an affordable price and quick.
Would certainly ask them to come clean my home again!
My tile was left looking like nothing had been done to it. I had dirt spots that I was able to wipe away with a wet rag over spots that were supposedly clean. The guy walked in and immediately complained about the thin grout lines making excuses. He was scheduled to clean 4 rooms of carpet and 3 rooms and a bathroom of tile, and my cameras show him arriving and leaving in under an hour. There is no way he cleaned 7 rooms solo in under an hour. Completely unacceptable.
Our person that came, I think Trey, was wonderful and very good at what he does.
I especially like that you don't use chemicals to clean the carpet, so it doesn't have a crusty
feel & looks very good & clean
The tech, Trey, did the best job we’ve ever seen. The carpet looks great.
On time and did a pretty good job
Did an excellent job
Carley was the BEST! Very professional and kind
Very happy with Tech Luis, always makes our 40 yr old carpet look and feel like new!
W Young
Excellent communication as I was booking and when tech arrived! I live out of state from my condo and did all communication via text and phone. Seamless!
Quick, efficient and professional. The technology is great without using a bunch of harsh chemicals. Would highly recommend. Fair pricing as well!
Arranging for someone to come out was easy. The Technician was great!
My technician, Carli did a wonderful job cleaning the tile and carpet surfaces in my rental. Looks like new!
Luis was early, professional, courteous and did an incredible job! Great communication!!
Carpets were cleaned wonderfully and they didn't feel crunchy after they were dry
pleasant, efficient service man Tommy did through job with excellent results will be pleased to
reccomend Zerorez neighbors and friends for carpet cleaning services
Easy scheduling process. Prompt arrival time and service was completely in a timely manner. Courteous technician. Pleased with final outcome.
Great work. Carpets are very clean.
Easy to schedule or reschedule. Prompt and courteous service professionals. Carpet dries quickly and remains clean and fresh; the old marks don’t reappear as with other methods of cleaning.
Customer service is great, and carpets look fantastic!
My tile floor looks great after my zerorez services!
Before Zerorez, it was very dirty and even mopping wasn’t helping. I spent hours on my hands and knees using a small brush to individually clean each tile. It was the only way to get my floor actually clean. I just didn’t have the time or energy for that. The service was great, very friendly and helpful, and the product really worked and my floors haven’t looked this good in years. :)
Great customer service plus they’ did a great job.
Great customer service and quick service.

My first experience with Zerorez was due to an "insurance" claim regarding a stain I couldn't get out in an area rug. A rep came out within a few days and determined that the stain was permanent since the cleaner I was given to use bleached the color out while not completely lifting the stain out. He could have easily ordered the rug to be taken to their facility for professional cleaning, but he also indicated that this cost was almost equal to the cost of the rug itself. They reported this to Square Trade which resulted in them agreeing to replace the rug. I was so impressed with his honesty and professionalism, I made an appointment to have our carpets cleaned. I also decided to give Zerorez a try since I was very dissatisfied with the previous company because they were in and out so quickly and the carpets looked dirty again within weeks. Scott was very thorough. He used a type of "black light" to look for specific spots he needed to particularly address with an enzyme cleaner. We saw a huge difference in the nap and cleanliness of the carpets once Scott was finished. We will definitely use Zerorez again for our own home and our other properties. I highly recommend them!