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based on 84672 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
-Ease of setting up an appointment on line.
-Good communication about when your service tech would arrive.
-He was on time.
-Tech (Nicholas) was very nice and professional.
-Finished in a timely manner.
Very pleased with your service. Thanks for asking!
The techs were great, they came in and were very efficient
Tech was on time, very efficient and friendly. Very satisfied with the service.
I like the way that my carpets look like they did when they were new.
Our old dingy ceramic tile and grout is now clean and beautiful. Kitchen, baths, laundry room and entries. All done in less than two hours. The technician was very knowledgeable and friendly; yet quick and thorough! Thank you Zerorez.
Ashley Burrus did an excellent job. I love the way my carpet looks!
Consistent techs and they listen
The technician was super friendly and very professional. He did a great job getting stain out we didn't think could come out.
super friendly, on time and professional. described exactly what i should expect and i was very pleased with the results
Chemical free and it works
Prompt and courteous service.
Services were professional and the product water infiltration system used to clean the carpet is very effective. No odor or smell to carpet.
Super great service. Super nice people. Very easy to set up a visit by phone or by website. Steven N. did a fantastic job on this carpet. The carpet looks better than when it was brand new!! Super nice guy. Polite, courteous, friendly, respectful. That is so important for me or anybody. People want to be treated properly. Also, the person I spoke to on the phone to set up the visit. Very nice person to talk to. Very patient and friendly. Good examples of what customers are hoping for when they need a service. very hard to find good service now these days. I could go on and on about these great people.......
No smell and easy to get appointments
Your techs are very punctual and thorough. The carpet dries quickly.
As Always--Zerorez did an excellent job, just like they have so many times before.
The service person was efficient, clean, quiet and industrious. Also courteous and accomodating. Yes, we will continue to use zerorez
Luis was courteous and professional - he did his job well.
Prompt, polite, cleaned up, and did a great job.
Technician was professional and helpful and so far the carpets look great. I'm looking forward to seeing how zerorez product looks over the next few weeks
I do like that you don't use a chemical to clean the carpeting; I like that it stays clean for a while also. I know that sounds strange but when other companies come and clean, those mystery stains come back in the same spot.
Suggestion though - anyone who comes in to clean is always stepping on to the carpeting wearing the same shoes they wore outside. Wouldn't it make more sense to wear a covering over their shoes or wear different shoes when they come in a house so they aren't bringing the dirt in with them?
Always do a great job.
Please contact me. I thought I was on your July deal for 3 rooms for $118. But was charged $129.
Ashley, the technician did a pretty good job
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The tech that came was great. He did an excellent job. Carpet came out great.
MASSIVELY successful at removing a gross rubber odor from our car. We should have done this a year ago.
Carpet looks great.
Team was professional and did a great job
My carpets look new once again. Your tech arrives on time and was very professional.
Did a great job in a timely matter.
No residue. Does not take long to dry. Carpet is clean and smells nice.

Very professional and friendly service representative. Will definitely use them again.